Your seat has changed!?
Jan 10, 23, 12:54 pm
#1
Original Poster
Join Date: Mar 2020
Location: South Wales U.K.
Programs: royal orchid star alliance
Posts: 34
Your seat has changed!?
This evening , I received an e-mail from Swiss air,
" Due to operational reasons we regret to inform you that your seat reservation has changed. We have done our utmost to assign an adequate seat.
By clicking on have the possibility to view your new assigned seat.
Should you wish to change the seat you may request an alternative seat at check-in.
ps ! Im flying in Business if that makes any difference?!
We regret any inconvenience caused. SWISS wishes you a pleasant flight."
OK..Only trouble is, Ive no idea what seat/s sector/s have been changed! Ive tried clicking on to manage your booking, but I cant click onto the 2 flights in question? It says Im unable to make any seat reservations?
Im flying Heathrow to Zurich (12.05) then Zurich to Bangkok in the evening..This is on Thursday this week. Ive of course sent Swiss an e-mail, but I didnt receive the e-mail until 18.05 this evening!
Im "assuming" there may be a change of aircraft? If so Im "assuming"! it will be the Heathrow to Zurich! Im basing this on sheer assumption!
Anybody have any views or ideas and is it something Swiss does pretty regularly?
Many thanks.
" Due to operational reasons we regret to inform you that your seat reservation has changed. We have done our utmost to assign an adequate seat.
By clicking on have the possibility to view your new assigned seat.
Should you wish to change the seat you may request an alternative seat at check-in.
ps ! Im flying in Business if that makes any difference?!
We regret any inconvenience caused. SWISS wishes you a pleasant flight."
OK..Only trouble is, Ive no idea what seat/s sector/s have been changed! Ive tried clicking on to manage your booking, but I cant click onto the 2 flights in question? It says Im unable to make any seat reservations?
Im flying Heathrow to Zurich (12.05) then Zurich to Bangkok in the evening..This is on Thursday this week. Ive of course sent Swiss an e-mail, but I didnt receive the e-mail until 18.05 this evening!
Im "assuming" there may be a change of aircraft? If so Im "assuming"! it will be the Heathrow to Zurich! Im basing this on sheer assumption!
Anybody have any views or ideas and is it something Swiss does pretty regularly?
Many thanks.
Last edited by valleywatch; Jan 10, 23 at 1:45 pm Reason: info added!
Jan 10, 23, 2:26 pm
#2
Senior Moderator, Moderator: Coronavirus, Community Buzz, and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,004
I received at least 3 email messages recently, not from LX but from LH, about seat changes when in fact nothing had changed. Each time the seat originally selected was 11A and the new seat assigned was also 11A. It looked like there was some glitch somewhere.
Last edited by NewbieRunner; Jan 10, 23 at 3:00 pm Reason: typo
Jan 10, 23, 2:33 pm
#3
Original Poster
Join Date: Mar 2020
Location: South Wales U.K.
Programs: royal orchid star alliance
Posts: 34
Thanks for that.
Ive booked 10G for the Zurich=Bangkok leg...Id love a "throne" seat, but Im not Senator or anything, so it will cost me £180 ish. Im "hoping" that maybe tomorrow, I may be able to book a throne seat for free! At the moment though, I cant do anything on the manage your booking as it says seats arent availble?! Hopefully its a glitch and I will be able to do so tomorrow 24 hours before the flight?!
Ive booked 10G for the Zurich=Bangkok leg...Id love a "throne" seat, but Im not Senator or anything, so it will cost me £180 ish. Im "hoping" that maybe tomorrow, I may be able to book a throne seat for free! At the moment though, I cant do anything on the manage your booking as it says seats arent availble?! Hopefully its a glitch and I will be able to do so tomorrow 24 hours before the flight?!
Jan 10, 23, 2:52 pm
#4
Moderator: SAS
Join Date: Feb 2018
Location: CPH & ZRH
Programs: LX, SK EBD (*G)
Posts: 2,853
Thanks for that.
Ive booked 10G for the Zurich=Bangkok leg...Id love a "throne" seat, but Im not Senator or anything, so it will cost me £180 ish. Im "hoping" that maybe tomorrow, I may be able to book a throne seat for free! At the moment though, I cant do anything on the manage your booking as it says seats arent availble?! Hopefully its a glitch and I will be able to do so tomorrow 24 hours before the flight?!
Ive booked 10G for the Zurich=Bangkok leg...Id love a "throne" seat, but Im not Senator or anything, so it will cost me £180 ish. Im "hoping" that maybe tomorrow, I may be able to book a throne seat for free! At the moment though, I cant do anything on the manage your booking as it says seats arent availble?! Hopefully its a glitch and I will be able to do so tomorrow 24 hours before the flight?!
Jan 10, 23, 2:55 pm
#5
Original Poster
Join Date: Mar 2020
Location: South Wales U.K.
Programs: royal orchid star alliance
Posts: 34
Jan 10, 23, 3:11 pm
#6
Senior Moderator, Moderator: Coronavirus, Community Buzz, and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Join Date: Jun 2005
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Posts: 29,004
LX180 on 12 January appears to be oversold or at least very full. ExpertFlyer shows 77W as equipment but no seatmap for Business, PE or Economy can be displayed which suggests the flight is under airport control. There is one free seat in F!
Last edited by NewbieRunner; Jan 10, 23 at 3:28 pm Reason: wrong date
Jan 10, 23, 3:32 pm
#8
Senior Moderator, Moderator: Coronavirus, Community Buzz, and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
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Jan 11, 23, 2:40 am
#10
Join Date: Sep 2018
Location: mostly VIE
Posts: 835
isn't that normal when OLCI opens for LH group? same for experflyer
Jan 11, 23, 4:39 am
#12
Senior Moderator, Moderator: Coronavirus, Community Buzz, and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Join Date: Jun 2005
Location: 150km from MAN
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Jan 11, 23, 9:09 am
#15
Join Date: Feb 2013
Programs: LH M&M, BA EC, DL SM
Posts: 4,984
These emails are often send out when they "move the curtain" between J and Y. If you had a seat way behind the curtain anyway, the "change" does not affect your seat choice.
