swiss.com website and booking engine update
Mar 25, 2022, 7:35 am
#61
formerly a193991
Join Date: Dec 2014
Location: Zulu Romeo Hotel
Programs: Hyatt LT Globalist; LX SEN (*A Gold), AA LTG, SBB-CFF-FFS First Class GA
Posts: 4,563
I have 2 cancelled bookings on LX.
Does anybody know, how they can be removed from my profile on the web-version? it's so irritating and takes unnecessary space away from the webpage.
In the app they are luckily no longer displayed.
Does anybody know, how they can be removed from my profile on the web-version? it's so irritating and takes unnecessary space away from the webpage.
In the app they are luckily no longer displayed.
Mar 27, 2022, 8:44 am
#62
Moderator: SAS
Join Date: Feb 2018
Location: BLL & CPH & ZRH
Programs: LX, SK EBD (*G)
Posts: 3,148
I have one that has been cancelled for over a month (cancelled mid February for travel mid April) now and it still hasn't disappeared. I think it only goes away after the original travel dates has now finally disappeared. Today is the first day where the booking is finally gone from the LX website 
Took over a month but alas. Still frustrating indeed and of course it's still visible on the LH website 
Took over a month but alas. Still frustrating indeed and of course it's still visible on the LH website
Last edited by Nick Art; Mar 27, 2022 at 9:03 am
Apr 17, 2022, 8:44 am
#64
Join Date: Feb 2005
Programs: M&M FTL (*Silver), KLM/AF blue
Posts: 343
App update
I just updated my Ios up and realised they also have updated the booking engine to the new platform.
Lost all my imported bookings, my travel companions.
Needless to say that the new platform is a disaster. Bad user experience at its best….
Lost all my imported bookings, my travel companions.
Needless to say that the new platform is a disaster. Bad user experience at its best….