Multiple ticket reissue delays/failures/overcharges. What's wrong with Swiss?
#16
Join Date: May 2012
Location: Munich, Algarve, Sussex or S.F Bay Area
Programs: Mucci, BA Gold, A3*Gold, AA Plat, HH Gold, IHG Plat Amb, Marriott Plat
Posts: 4,163
To the best of my knowledge, and according to this article, Swiss has not yet tapped into any Swiss government aid. Swiss government aid is contingent on certain conditions and obligations, and the new LH Group management, including the German state as a shareholder, is still debating whether they need the Swiss money, therefore having to accept the Swiss conditions as well.
#17
Join Date: Aug 2000
Location: ZRH / YUL
Programs: UA, TK, Starwood > Marriott, Hilton, Accor
Posts: 7,295
According to NZZ
- Aid can only be used if all market sources of capital are exhausted
- Aid must be used in proportion to aid offered by LHG parent company
- LX may not pay dividends or send the aid money to parent company
- Aid comes with commercial interest rates
- As flight capacity is restored, ZRH and GVA must regain capacity proportionally to FRA and MUC
#18
Join Date: May 2012
Location: Munich, Algarve, Sussex or S.F Bay Area
Programs: Mucci, BA Gold, A3*Gold, AA Plat, HH Gold, IHG Plat Amb, Marriott Plat
Posts: 4,163
According to NZZ
- Aid can only be used if all market sources of capital are exhausted
- Aid must be used in proportion to aid offered by LHG parent company
- LX may not pay dividends or send the aid money to parent company
- Aid comes with commercial interest rates
- As flight capacity is restored, ZRH and GVA must regain capacity proportionally to FRA and MUC
#19
Join Date: Aug 2000
Location: ZRH / YUL
Programs: UA, TK, Starwood > Marriott, Hilton, Accor
Posts: 7,295
New article in the Tages-Anzeiger today confirming that LHG and the German government have not yet accepted Swiss government aid for LX - notably because they deliberate on wanting / having to meet the attached conditions. For now, LHG has provided cash to keep LX in the air.
#20
Join Date: Oct 2004
Programs: LH HON
Posts: 3,420
The biggest issue I see is GVA... The rest seems fair and reasonable to me, as well.
#21
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008
A bit late, but to save Googling fingers: SPU is Split
Recently flew ZRH-SPU roundtrip, booked as Swiss and operated by Edelweiss. I requested ticket changes on both outbound (30 hours before departure to change from Y to C because I noticed difference was very small) and return flights (12 hours before departure to change date).