Don't trust Swiss web site
Nov 12, 2019, 12:52 pm
#1
Original Poster
Join Date: Mar 2005
Location: YUL, BKK, VLC
Programs: Aeroplan E75
Posts: 616
Don't trust Swiss web site
7 weeks ago, I checked Swiss website for opening time of check-in counters in YUL. The website says 4 hours before the flight. For operational reasons I was there 4 hours before the flight. Except, no, the check-in counters only open 3 hours before the flight. I immediately reported the discrepancy. I got a reply: it is 3 hours before de flight in YUL. 7 weeks later, Swiss website still shows 4 hours before the flight. Apparently, this website cannot be trusted https://www.swiss.com/canada/fr/aeroport-de-montreal
Nov 12, 2019, 7:13 pm
#2
Join Date: May 2009
Location: SIN (with a bit of ZRH sprinkled in)
Posts: 9,451
There are plenty of mistakes on LX's website regarding it's destinations (also on stuff like lounges offered etc.)
In short, I'd NOT trust anything that LX has on their destination pages.
https://www.swiss.com/singapore/EN/airport-in-singapore
For example, there is no mention of the early checkin / baggage drop in Singapore that is offered for both LH as well as LX. In short, whatever information LX do offer isn't really helpful.
Compare it to what LH got:
https://www.lh-travelguide.com/at/de/singapur/sin/
With a direct link to the "Early Check-in" page from Changi, where it clearly states everything..
It probably says enough about LX if even LH IT manages to beat you around easily
In short, I'd NOT trust anything that LX has on their destination pages.
https://www.swiss.com/singapore/EN/airport-in-singapore
For example, there is no mention of the early checkin / baggage drop in Singapore that is offered for both LH as well as LX. In short, whatever information LX do offer isn't really helpful.
Compare it to what LH got:
https://www.lh-travelguide.com/at/de/singapur/sin/
With a direct link to the "Early Check-in" page from Changi, where it clearly states everything..
It probably says enough about LX if even LH IT manages to beat you around easily
Nov 12, 2019, 8:49 pm
#3
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 11,627
There are plenty of mistakes on LX's website regarding it's destinations (also on stuff like lounges offered etc.)
In short, I'd NOT trust anything that LX has on their destination pages.
https://www.swiss.com/singapore/EN/airport-in-singapore
For example, there is no mention of the early checkin / baggage drop in Singapore that is offered for both LH as well as LX. In short, whatever information LX do offer isn't really helpful.
Compare it to what LH got:
https://www.lh-travelguide.com/at/de/singapur/sin/
With a direct link to the "Early Check-in" page from Changi, where it clearly states everything..
It probably says enough about LX if even LH IT manages to beat you around easily
In short, I'd NOT trust anything that LX has on their destination pages.
https://www.swiss.com/singapore/EN/airport-in-singapore
For example, there is no mention of the early checkin / baggage drop in Singapore that is offered for both LH as well as LX. In short, whatever information LX do offer isn't really helpful.
Compare it to what LH got:
https://www.lh-travelguide.com/at/de/singapur/sin/
With a direct link to the "Early Check-in" page from Changi, where it clearly states everything..
It probably says enough about LX if even LH IT manages to beat you around easily
All LH group websites are very poor but LX is the least factual.
International check in opening times are invariably 3 hrs before the flight at outstations, with a few exceptions like the excellent service at SIN.
Nov 13, 2019, 9:32 am
#4
FlyerTalk Evangelist
Join Date: Oct 2008
Posts: 11,565
This is in no way an insult to the OP but when they used "operational reasons" it did make me giggle as that is probably what LX will say why it opens 3 hours before and not 4.
Operational reasons is the excuse for everything in the airline world.
Operational reasons is the excuse for everything in the airline world.
Nov 13, 2019, 7:57 pm
#5
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 11,627
