Can I bid upgrade on SWISS for ticket booked thru United

Old Oct 15, 19, 11:21 am
  #1  
Original Poster
 
Join Date: Oct 2019
Programs: star alliance
Posts: 2
Can I bid upgrade on SWISS for ticket booked thru United

Hello,

I booked ORD-Zurich on Swiss Airline thru United booking. I am trying to use Bid Option on Swiss Airline website to upclass to Business Class but the option is grayed out. Called Swiss and they suggested to call United as booking is done thru United. Called United and they suggested to contact Swiss. Looks like I am stuck in between. Any advise to navigate thru these red tapes. Thanks A
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Old Oct 16, 19, 2:08 am
  #2  
 
Join Date: Aug 2000
Location: ZRH / YUL
Programs: UA, TK , Starwood > Marriott
Posts: 6,414
The most crucial question is not whom you ticketed through, but what flight number appears on your ticket? If it's the LX flight number, you should be able to do an upgrade bid. If you are on the UA flight number, I think you are out of luck.
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Old Oct 16, 19, 4:26 am
  #3  
 
Join Date: Jul 2013
Posts: 262
Are you sure?
I thought what you are describing is for fix price upgrade and that bidding requires LX ticket stock.
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Old Oct 16, 19, 10:42 am
  #4  
Original Poster
 
Join Date: Oct 2019
Programs: star alliance
Posts: 2
Thanks for the response. Ticket shows UA flight number. I am looking to upgrade either by fix price or using bidding option. will call airline again. Thanks again for the help.
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Old Oct 17, 19, 2:54 am
  #5  
 
Join Date: Jul 2013
Posts: 262
Usually you can call UA and they can change the flight number to the LX one.
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