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-   -   Test of new boarding procedure (https://www.flyertalk.com/forum/swiss-international-air-lines/1977782-test-new-boarding-procedure.html)

olivier Jul 12, 2019 1:27 am

Test of new boarding procedure
 
According to a newspaper article in 20 min LX will test a new boarding procedure for short haul flights. Link Persons with window seats shall board first, followed by persons with middle seats and then with aisle seats. Persons booked together will be allocated to the same boarding group. Apparently, LH already introduced such boarding procedure, at least testwise.

Does anybody know when these new procedures will be tested and has anybody already made experiences with LH?

oliver2002 Jul 12, 2019 3:16 am

LH tested a few things this spring to see what gets a aircraft turned around the fastest. The usually pick a flight which is notorious for delays and try out things to make it better.

shuly Jul 12, 2019 3:43 am

If I recall correctly, LH had a "column-based" (rather than a row-based) boarding order about a decade or two ago. It didn't work.

Shuly

worldclubber Jul 12, 2019 6:38 am

Many airlines have (for the most part unsuccessfully) tried many things. I am not surprised that complex boarding procedures, not matter how great they may be in theory, fail in practice, since it often doesn’t even work to separate priority boarding from the main wave.

Dover2Golf Jul 12, 2019 7:10 am

LH did this about twenty years ago because people hated it and no one, not even in Germany, complied.

It makes sense provided you still board premium first otherwise if you're in 1C there will be no room in the overhead which was a problem on many flights IIRC.

hugolover Jul 13, 2019 4:01 pm

There's a mythbusters episode about this. I remember watching in my youth. IIRC the conclusion was it doesn't make much of a difference. Front to back, back to front, perfect order, I recall all was tested.

sophialite Jul 13, 2019 10:34 pm

All of my LX/LH flights have boarded more quickly than those stupid Zone 1-5 boardings of United. And we all know Zone 1 means nothing because you still need to wait for people with babies, GS, and armed forces/veterans to board before you. If you're flying out of SFO that is not a trivial number.

lhrpete Jul 14, 2019 5:27 am

The most important thing any airline can do to speed boarding is implement and stick to strict hand luggage requirements. TK get this right every time and flights leaving LHR T2 are usually great too.

If only it was everywhere.

sophialite Sep 12, 2019 8:15 am

LX Rolling Out Boarding Groups
 
So I just downloaded my boarding passes for two LX flights to my passbook, and both contain a slot next to Gate and Seat called "GRP". I wonder if that means boarding groups are coming?

I know HONs and Fs would be first in line for that but I actually dont like it if it'll be anything like United.

bobhope2 Sep 12, 2019 9:09 am

Yes they are experimenting with different boarding in order to cut down delays

https://www.google.com/amp/s/amp.20min.ch/15687919

PeanutYYZ Sep 12, 2019 11:34 am

Doesn't this usually fail because of letting status pax board first? In theory boarding window-middle-aisle makes sense, but in practice if you let your elites board first and they are seated in random spots then you lose much of the efficiency gains. At least, that's been my experience on UA, but then again almost everyone gets to pre-board for one reason or another on UA these days (e.g., just signing up for their credit card puts you ahead of the regular boarding). Maybe LX can make this work if they restrict pre-boarding to a much smaller group of pax.

Vixit Sep 12, 2019 10:45 pm

Most of my European flights are almost full or full. The problem is not window-middle-aisle boarding, it is carry on luggage: either more than the allowance, or finding that one or two overhead bins are already full from the outset with crew bags. Boarding sequence will not address this.

Kacee Sep 12, 2019 11:15 pm


Originally Posted by PeanutYYZ (Post 31518146)
Doesn't this usually fail because of letting status pax board first? In theory boarding window-middle-aisle makes sense, but in practice if you let your elites board first and they are seated in random spots then you lose much of the efficiency gains.

Studies show that random boarding is more efficient than window-middle-aisle. That's part of the reason why WN can turn an aircraft faster than any other US carrier.

chris63 Sep 12, 2019 11:31 pm


Originally Posted by Vixit (Post 31519848)
Most of my European flights are almost full or full. The problem is not window-middle-aisle boarding, it is carry on luggage: either more than the allowance, or finding that one or two overhead bins are already full from the outset with crew bags. Boarding sequence will not address this.

+ 1

And the crew bags in the first couple of rows are really annoying

sophialite Sep 12, 2019 11:47 pm

I can directly compare United and Swiss, and United is still a lot more slow to fill the same plane.

Not to mention Boarding Group 1 means nothing. Army veterans, children, people with disabilities, GS, and 1K board first. And the line of that entire group in my experience is comparable with the line in Group 1, which is usually fairly large.

This has yet to cause my luggage bin bag to be misaligned with my seat, but it's irritating to be given Group 1 and not board first. I'd rather be given Group 2. And have that group above be Group 1. And I wish the categories of passengers qualifying for Groups 1 and 2 were a bit more narrowly defined (or the statuses hard to get). The lines for both and then Group 0 are, in the aggregate, always huge.


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