LX Flight Cancelled Days in Advance [due to AOG of HB-JND]

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Aug 12, 2019, 4:22 am

#46

sophialite

Join Date: Sep 2018

Location: London, Paris

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With the HKG airport shutdown, there's one LX 77W trapped there. Wonder when it'll be allowed to fly back..

Aug 13, 2019, 8:49 am

#47

HKG1111

Join Date: Feb 2005

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Quote:

Originally Posted by sophialite

With the HKG airport shutdown, there's one LX 77W trapped there. Wonder when it'll be allowed to fly back..

LX and Edelweiss have absolutely no spare aircraft. Now having one stuck in Vancouver and one in HKG they have disruptions all across. I wonder why LH can not help as they promised to keep spare aircrafts this summer.

Aug 13, 2019, 9:28 am

#48

escape4

Join Date: Dec 2013

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Quote:

Originally Posted by HKG1111

Another big

for LX
When you play it tight not having spare aircrafts, you expose yourself to such situations. And then refuse to pay travellers as per EC261/2004

Aug 13, 2019, 12:28 pm

#49

daumueller

Join Date: Oct 2004

Programs: LH HON

Posts: 3,420

Quote:

Originally Posted by escape4

Another big

for LX
When you play it tight not having spare aircrafts, you expose yourself to such situations. And then refuse to pay travellers as per EC261/2004

well, for the HKG disruptions, compensation is just not applicable

Aug 13, 2019, 11:42 pm

#50

escape4

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Quote:

Originally Posted by daumueller

well, for the HKG disruptions, compensation is just not applicable

If flights are cancelled in other parts of the world because one aircraft is stranded in HKG, those customers are entitled to compensation.

Aug 14, 2019, 1:05 am

#51

MichielR

Join Date: Aug 2008

Location: Geneva

Programs: LX SEN, AFKL Platinum, BA Bronze,

Posts: 5,628

Quote:

Originally Posted by escape4

If flights are cancelled in other parts of the world because one aircraft is stranded in HKG, those customers are entitled to compensation.

If the plane is stranded in HKG that should not affect other flights negatively. The flight time plus HKG parking time for the R/T is >24 h so if anything it provides some buffer elsewhere in the fleet rotation.

That doesn't help HKG pax though.

Aug 14, 2019, 10:15 am

#52

ClipperDelta

Join Date: Jul 2004

Programs: DL; AA; UA; CO; LHLX; NZ; QR; EK; BA

Posts: 7,407

Quote:

Originally Posted by HKG1111

LX and Edelweiss have absolutely no spare aircraft. Now having one stuck in Vancouver and one in HKG they have disruptions all across.

And I believe now there is an LX A333 (HB-JHH) stuck at JFK since Sunday August 11 night due to a landing gear retraction problem after the plane took off for GVA (operating LX23).

Incident: Swiss A333 at New York on Aug 11th 2019, could not retract landing gear

Looks like they may have been cancelling different flights on different days due to this incident (LX242 to DXB/MCT was cancelled on Monday August 12; LX146 to DEL was cancelled today August 14...)