Inconsistencies at Outstations

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Apr 27, 2019, 8:12 am

#16

chris63

FlyerTalk Evangelist

Join Date: Nov 2006

Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV

Programs: LH HON***,UA,BA.EK Gold,AV.

Posts: 11,579

The boarding pass sleeve is for LH F as it says on the cover & they are useful at outstations where you have multiple boarding passes, printed on tissue paper Ex UK.

HON tags make a difference at outstations where the baggage handlers give a damn, eg BKK, IME they are for LX & LH F not just HON.

hugolover and DiamondMile like this.

Apr 27, 2019, 8:44 am

#17

rosenkavalier

Join Date: Jul 2005

Posts: 796

Quote:

Originally Posted by sophialite

Yeah I'm talking about checked bags.

And yeah some outstations are good at recognizing priority, others stink. But that's more incumbent on bag handlers.

IIRC they don't escort F pax through security at SFO either. No big deal if you have TSA pre, but otherwise a big deal because the lines can be long.

Yes, I find it a pity they don’t provide escort through security at SFO, when I flew LX F I asked to be escorted through and was told they stopped doing that since a year because SFO doesn’t allow them anymore. This was during the government shutdown so the lines were really long. They did offer an escort from the lounge to gate which I declined as I find that to be utterly meaningless. At the gate I noticed that there was no separate boarding line for F, all F, C and Star Gold boarded through the same lane. Even BA at SJC manages to separate F boarding in the tiny gate area.

Apr 27, 2019, 9:01 am

#18

daumueller

Join Date: Oct 2004

Programs: LH HON

Posts: 3,414

As mentioned by others, ticket sleeve is just for LH but some stations tend to give it to LX customers (and sometimes HON in C even though they are not supposed to as they are for F only).

HON tags are for LH and LX.

depending on the airport, it can be the barcode, the hon tag or nothing that makes a difference. Both ways btw - a good friend had several items from his bags stolen on multiple occasions at the same airport - it hasn’t happened since he asked them not to add HON labels anymore...

and speaking of bag delivery at SFO, I complained countless times, recently got the feedback that this will now be enforced better and since then, on 2 occasions, my bag was among the first 3 so it might be resolved - or not. We shall see

chris63 likes this.

Apr 27, 2019, 9:11 am

#19

Nick Art

Moderator: SAS

Join Date: Feb 2018

Location: BLL & CPH & ZRH

Programs: LX, SK EBD (*G)

Posts: 3,146

Hmm. At the outstations where there is no LX and LH staff obviously I didn't get any HON tags for my LX F flights, on some others like DXB I did. I'm not sure if they even have HON tags stocked at every outstation. But obviously you should usually get HON tags for the LX F flights as well.
As for the ticket jacket: I have never recieved those for my LX F flights before, but then again this might be different at stations like LAX or SFO where LH does the check-in for LX. Sadly I've never flown F to those.

Quote:

Originally Posted by Vixit

Starting in BRU on LX in F you will never get a HON tag, your boarding pass (of course without a sleeve) will be printed on Brussels Airlines paper and it has happened to me that FCL staff in ZRH either frown when they see it (one muttered ”Brussels Airlines...” as if it were an insult; another immediately printed me new boarding passes ”so that they look nicer”). I have also started LX F trips out of ARN and AMS, never getting HON tags on bag at either station.

As for nice looking tickets: I think the ticket backs in ZRH are just so ugly. Like come on: Does my J or even F ticket have to have this silly commercial printed on its back?

The tickets I got in the GVA lounge are much nicer!

As a matter of fact I used to get those in ZRH too in 2016. They just look much nicer.

Furthermore I want the baggage sticker holder cards to return!

nancypants likes this.

Last edited by Nick Art; Apr 27, 2019 at 9:25 am

Apr 27, 2019, 11:05 am

#20

hugolover

FlyerTalk Evangelist

Join Date: Oct 2008

Posts: 11,550

Years and years ago, one of my lovers had a BD Gold card and confused the CDG staff at checkin so she ended up with HON tags and HON on her BP. This is back in the days of Pictures.

With such a persuasive tongue, I should have married her I guess...

Apr 27, 2019, 12:05 pm

#21

sophialite

Original Poster

Join Date: Sep 2018

Location: London, Paris

Programs: LH HON, AF Platinum

Posts: 2,001

Quote:

depending on the airport, it can be the barcode, the hon tag or nothing that makes a difference. Both ways btw - a good friend had several items from his bags stolen on multiple occasions at the same airport - it hasn’t happened since he asked them not to add HON labels anymore...

I didn't even think about that. I had pretty expensive underwear stolen out of my bag once, so I try to travel without checking in bags as much as possible (or putting my expensive items in my carry-ons).