Newbie Question Swiss - UK Customer support

Old Jan 5, 19, 8:50 am
  #1  
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Join Date: Oct 2018
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Swiss - UK Customer support

Dear All,

I had a very bad experience with Swiss airline recently.

I contacted normal help line but the the staff were very rude and not helpful at all...

Does anyone know Swiss Customer relations telephone number ?

Thank you in advance,
NewAtlantis is offline  
Old Jan 6, 19, 6:57 am
  #2  
 
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Originally Posted by NewAtlantis View Post
Dear All,

I had a very bad experience with Swiss airline recently.

I contacted normal help line but the the staff were very rude and not helpful at all...

Does anyone know Swiss Customer relations telephone number ?

Thank you in advance,
CS is based at LX not U.K. specific, if your unhappy file a complaint online they will get back to you.
Complaints are better put in writing, no ‘He said, She said issues ‘
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Old Jan 6, 19, 12:57 pm
  #3  
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Originally Posted by chris63 View Post
Complaints are better put in writing, no ‘He said, She said issues‘
I suggest you complete this form.

https://www.swiss.com/gb/EN/customer...nd-compliments
chris63 likes this.
NewbieRunner is online now  
Old Feb 14, 19, 1:50 pm
  #4  
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Join Date: Oct 2018
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Thanks a lot everything has been sorted already!
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