Swiss - Flight Passport Issues
Dec 16, 2018, 12:02 am
#16
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
More importantly, once denied boarding at SFO, unless there are other complicating factors, OP's son should have a new passport in a few hours the next morning or perhaps the next day if he needs to have documents sent to him from home.
Last edited by Often1; Dec 16, 2018 at 1:49 pm
Dec 17, 2018, 6:35 am
#17
Join Date: Jul 2015
Location: HAG
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Dec 17, 2018, 6:54 am
#18
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,801
Inappropriate and unnecessary. Also the pax in question who's passport caused the denied boarding has a US Passport as is clearly stated in the OP.
Last edited by totti; Dec 18, 2018 at 5:55 pm
Dec 17, 2018, 7:26 am
#19
Join Date: Jul 2015
Location: HAG
Programs: Der 5* FTL
Posts: 8,006
Dec 17, 2018, 7:34 am
#20
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,801
Dec 17, 2018, 8:05 am
#21
Moderator: SAS
Join Date: Feb 2018
Location: BLL & CPH & ZRH
Programs: LX, SK EBD (*G)
Posts: 3,146
But its not valid for three months, he posted on december 15th and +3 months would be March 15th, but the childs passport expires on February 24th.
Dec 17, 2018, 12:19 pm
#22
Join Date: Jul 2015
Location: HAG
Programs: Der 5* FTL
Posts: 8,006
Oh, right. For some reason I thought it was 5 months valid.
Dec 19, 2018, 5:00 am
#24
Join Date: Aug 2004
Location: my heart is on the shores of the north Italian lakes
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Posts: 2,515
Sorry for what happened to you.
Regarding document requirements LX/LH are quite strict and even in cases where all is correct their not so nice subcontracted checking personnel at the gate tend to refuse boarding in cases they are not enough knowledgeable about. In my experience they never listen and have no direct access to TIMATIC. Never missed a flight so far, but some were delayed because of their incompetence which was followed by a profusely apologizing LX/LH crew.
My impression is that those subcontractors are under heavy pressure and their staff enjoy their position as "fake" immigration officers as well as their lack of knowledge.
As seasoned travellers I would only recommend to all FTers to renew a passport anytime when validity is below 1 year and/or less than 5 blank pages left.
Regarding document requirements LX/LH are quite strict and even in cases where all is correct their not so nice subcontracted checking personnel at the gate tend to refuse boarding in cases they are not enough knowledgeable about. In my experience they never listen and have no direct access to TIMATIC. Never missed a flight so far, but some were delayed because of their incompetence which was followed by a profusely apologizing LX/LH crew.
My impression is that those subcontractors are under heavy pressure and their staff enjoy their position as "fake" immigration officers as well as their lack of knowledge.
As seasoned travellers I would only recommend to all FTers to renew a passport anytime when validity is below 1 year and/or less than 5 blank pages left.
Dec 19, 2018, 7:22 am
#25
Join Date: May 2016
Programs: LXFF
Posts: 489
