Upgrade with Miles. Why is A-class not= A-class?
Sep 25, 2017, 12:53 pm
#1
Original Poster
Join Date: Mar 2005
Location: ZRH, Switzerland
Programs: M&M, Fan of MO, Shangri-La.
Posts: 686
Upgrade with Miles. Why is A-class not= A-class?
...so I'd like to upgrade a paid business class flight to first with miles.
This books into A-class, or at least it would.
It's a simple return ticket, non-stop LX flight in both directions, booked via Swiss.com
There is A-class availability according to Expertflyer.
That may not prove much, but I can even book a flight on swiss.com and that books into A for the same leg.
Still, when I called Swiss, they put me on waiting list for "A" - and that has not moved for several days now.
The agent was very friendly, but the argument would not go further than "computer says no".
Why?
Is there also a segmentation into more than one A (sub-)class for the same origin/destination to make things generally a bit more complicated?
This books into A-class, or at least it would.
It's a simple return ticket, non-stop LX flight in both directions, booked via Swiss.com
There is A-class availability according to Expertflyer.
That may not prove much, but I can even book a flight on swiss.com and that books into A for the same leg.
Still, when I called Swiss, they put me on waiting list for "A" - and that has not moved for several days now.
The agent was very friendly, but the argument would not go further than "computer says no".
Why?
Is there also a segmentation into more than one A (sub-)class for the same origin/destination to make things generally a bit more complicated?
Sep 25, 2017, 2:05 pm
#3
Original Poster
Join Date: Mar 2005
Location: ZRH, Switzerland
Programs: M&M, Fan of MO, Shangri-La.
Posts: 686
Thanks a lot, daumueller. ^
I thought that the availability was just generated based on Origin-Destination and on the source of the request.
UA: "Can-I get...?"
LH: "Don't even think about it"
But you must be right. It's obviously more sophisticated than this.
I thought that the availability was just generated based on Origin-Destination and on the source of the request.
UA: "Can-I get...?"
LH: "Don't even think about it"
But you must be right. It's obviously more sophisticated than this.
Sep 26, 2017, 9:11 am
#4
Join Date: Oct 2004
Programs: LH HON
Posts: 3,414
you can even get different availability for a new vs an existing booking...
Sep 27, 2017, 12:56 pm
#5
Join Date: Sep 2013
Location: ZRH
Programs: LX SEN, HH Diamond, BA Gold
Posts: 28
Oct 1, 2017, 7:40 am
#12
Join Date: Dec 2007
Location: ORD
Programs: BA, AA, SQ, UA, AC, WS, MR TIT
Posts: 8,658
Oct 2, 2017, 10:57 am
#14
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,510
When I wanted to upgrade from P with eVouchers I chose a flight which was F8A8 and was able to upgrade online straightaway. 
Oct 2, 2017, 11:42 am
#15
Join Date: Dec 2009
Location: BRU-ZRH
Programs: LX HON, BA Gold, Marriott Bonvoy Titanium Elite
Posts: 764
upgrade availability =/= award availability =/= A availability
I find LX quite generous in upgrade/awards to First Class though, and I don't see difference between miles or evouchers.
I've successfully upgraded 'difficult' sectors such as LAX and SFO in the past 2 months with both.
I find LX quite generous in upgrade/awards to First Class though, and I don't see difference between miles or evouchers.
I've successfully upgraded 'difficult' sectors such as LAX and SFO in the past 2 months with both.