SWISS First, Senator and Business Lounges in Zurich Terminal E
#196
Join Date: Sep 2015
Programs: 1 thousand
Posts: 2,112
Depends upon the time you are in the FCL A Gates Last time I was there car was available on demand - AND NO EXTRA SECURITY SO MAYBE QUICKER TO GET A RIDE FROM FCL A Just don't count on a limo - last there in August got a Mercedes van all to myself with 4 empty Mercedes Saloons going no-where - maybe the Lounge Assistant felt more comfortable driving the van
#198
Join Date: May 2009
Location: SIN (with a bit of ZRH sprinkled in)
Posts: 9,451
Good it helped you. Before I noticed that little "trick" I also walked with everyone else (after all, for both the EK and the Panorama lounge this was the right way to go) - then trecking back on ground floor. It's just a few minutes extra, but (especially if you go to E and back because your flight is actually from A/B/D) it saves a little bit time. And honestly it saves a bit of "squeeze on the escalator" when you're getting there during rush hour. I've very rarely seen anyone using the elevator apart from some ground staff.
Will do the same treck tomorrow (departure from A).
The comment from PetzLUX is actually a good suggestion. IF you see there is a lengthy passport queue from one level about when looking down to passport control (due to delays or extreme rush hour) - after all, it can happen even in ZRH - you can still head to FCL A and ask for a limo transfer/personal passport check.
However I can imagine that in case of such extreme queues, all available Kantonspolizei will be staffing the counters at the regular booths, so it might take a bit longer perhaps to get the transfer. Not sure about the exact procedures, but from my understanding it's not a permanently staffed counter like at FCT in FRA..
Depends upon the time you are in the FCL A Gates Last time I was there car was available on demand - AND NO EXTRA SECURITY SO MAYBE QUICKER TO GET A RIDE FROM FCL A Just don't count on a limo - last there in August got a Mercedes van all to myself with 4 empty Mercedes Saloons going no-where - maybe the Lounge Assistant felt more comfortable driving the van
Also, you don't get a guaranteed car type transfer - plus you never know, maybe they had some "real VIPs" coming up soon and needed the Mercedes Saloons for them..
#200
Join Date: Jan 2001
Location: Switzerland
Programs: BA Gold, LH Sen, Bonvoy Plat
Posts: 843
We checked in recently around 13:15, just after the North American wave of E flights had left/boarded. The lady in FCL A was happy to drive us immediately to E but, for a brief moment, stopped to reflect. I took it as a sign of the FCL A passport counter indeed being not staffed during the quietest afternoon hours. At about 13:30, no such problem in our case.
#201
Join Date: Apr 2005
Programs: Eurostar Carte Blanche, SBB-CFF-FFS GA-AG, SNCF Grand Voyageur LeClub
Posts: 7,834
We checked in recently around 13:15, just after the North American wave of E flights had left/boarded. The lady in FCL A was happy to drive us immediately to E but, for a brief moment, stopped to reflect. I took it as a sign of the FCL A passport counter indeed being not staffed during the quietest afternoon hours. At about 13:30, no such problem in our case.
#202
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,510
Difficult to imagine that the passport counter isn't staffed. Flights to non-Schengen destinations aren't only the ones leaving from E where Heidi is an alternative. There are also flights to non-Schengen destinations where planes are parked on the tarmac, and those happen throughout the day.
Last month after arriving from the US in F I spent a few hours in the FCL E and was told that my connecting flight (from D) would be a remote stand departure and that I should go to A for a ride to the plane. So I went to the checkpoint and was turned away because it was meant to be for groups. I should have realized that every time I went through passport control there I was accompanied by a driver from the FCL. So I had to go up to the FCL A where they were already expecting me.
It was a little strange that from the FCL E, I had to take Heidi's train to A, go through passport control into Schengen and to the FCL A, go through passport control again to be driven to my flight. I suppose it was marginally better than walking the length of A, going through passport control to D for a ride on a bus, or going to D and through security check to a bus.
#203
Join Date: Aug 2014
Location: London | Sydney
Programs: LH HON, QF CL, SQ TPPS, AF Plat, VS Gold, VA Plat, EK Gold, HH Diamond, WoH Globalist, Marriott Plat
Posts: 1,528
I arrived in F from the US yesterday, then after an hour delay finally had to walk from FCL E to D, go through security, only to find we were leaving from a bus gate. The FCL E dragons didn't warn me about that one or suggest going to FCL A.
I find the whole thing bizarre, why can't they just drive you from FCL E? The LX F ground experience is getting to me, and I'm actively starting to avoid it in favour of LH.
I find the whole thing bizarre, why can't they just drive you from FCL E? The LX F ground experience is getting to me, and I'm actively starting to avoid it in favour of LH.
#204
Join Date: Jan 2010
Posts: 1,270
You get a drive from FCL E to D if you have an intercont. flight departing from D.
Or a drive to A if going to GVA.
At LX they know that the situation is not cool (eh premium) for F-pax/HON arriving in E for the moment (their own words).
For further transfers (+ new F-terminal-in-terminal): the plans are there, things have to be sorted out with ZRH airport. Apparently LH are also putting some pression on it to get that done.
That said, I always prefer to transfer through ZRH than FRA, where you often are on your own too and transfer takes often much more time than the 10-15 min. you generally need in ZRH.
Or a drive to A if going to GVA.
At LX they know that the situation is not cool (eh premium) for F-pax/HON arriving in E for the moment (their own words).
For further transfers (+ new F-terminal-in-terminal): the plans are there, things have to be sorted out with ZRH airport. Apparently LH are also putting some pression on it to get that done.
That said, I always prefer to transfer through ZRH than FRA, where you often are on your own too and transfer takes often much more time than the 10-15 min. you generally need in ZRH.
Last edited by PetzLUX; Dec 23, 2016 at 4:41 pm
#205
Join Date: Aug 2014
Location: London | Sydney
Programs: LH HON, QF CL, SQ TPPS, AF Plat, VS Gold, VA Plat, EK Gold, HH Diamond, WoH Globalist, Marriott Plat
Posts: 1,528
Good to hear that they at least want to do something about it. Thanks PetzLUX.
Re: FRA, agree it can take longer but at least I know if I was departing from a bus gate that they would drive me... the melee at ZRH isn't cool.
Re: FRA, agree it can take longer but at least I know if I was departing from a bus gate that they would drive me... the melee at ZRH isn't cool.
Last edited by vantage03; Dec 25, 2016 at 2:44 am Reason: Spelling
#206
Join Date: Jan 2010
Posts: 1,270
In FRA: Due to ID checks within Schengen nowadays, you may not get a limo transfer from FCL to apron. LUX i.e. is such a destination. So better go to FCT.
Sadly, the lounge receptionist forgot to tell you.
In ZRH for the moment, if not sure, better ask if you have a bus gate and then act accordingly (go to FCL A).
But remember, with airlines like OU,... departing from D, you don't get a limo ride to apron.
Bus gates in ZRH are: A50-59, A01-06, D51-58
https://www.flughafen-zuerich.ch/~/m...s_wtt-2015.pdf
However they may use a normal gate (like D38,...) to board a bus if all bus gates are already in use.
Sadly, the lounge receptionist forgot to tell you.
In ZRH for the moment, if not sure, better ask if you have a bus gate and then act accordingly (go to FCL A).
But remember, with airlines like OU,... departing from D, you don't get a limo ride to apron.
Bus gates in ZRH are: A50-59, A01-06, D51-58
https://www.flughafen-zuerich.ch/~/m...s_wtt-2015.pdf
However they may use a normal gate (like D38,...) to board a bus if all bus gates are already in use.
Last edited by PetzLUX; Dec 25, 2016 at 5:50 am
#207
Join Date: Jun 2008
Location: BOS & BRU
Programs: LH SEN, HH Gold, SPG platinum
Posts: 159
3 days ago, it did not take more than 10 min. for me to go from A to E via passport control and train. If your inbound is on time, you will roughly have a good hour in FCL.
Should there be a long queue at passport control (I recall a very long queue up to the Sprüngli shop some time ago, when many flights were delayed due to bad weather), then I would do the transfer via FCL A. But generally passport control is very fast.
Should your flight depart from D, you will be driven from FCL E to D.
Should there be a long queue at passport control (I recall a very long queue up to the Sprüngli shop some time ago, when many flights were delayed due to bad weather), then I would do the transfer via FCL A. But generally passport control is very fast.
Should your flight depart from D, you will be driven from FCL E to D.
I have now the same question for the return.
I fly BOS > ZRH > BRU. What is the best alternative? Using lounge E and then making my way to gates A in time for my flight? But how can I know in advance how long will the queue be for immigration?
#208
Join Date: Jan 2010
Posts: 1,270
Nowhere they do show waiting times at passport control. It is a bit more crowded when a few longhaul flights arrive at the same time.
I never needed more than 15 min. from E to A, including passport control.
So, let's say you leave the lounge E 30 min. before your flight is boarding you should be fine.
I never needed more than 15 min. from E to A, including passport control.
So, let's say you leave the lounge E 30 min. before your flight is boarding you should be fine.
#209
Join Date: May 2013
Location: GVA, BSL, ZRH
Programs: A3*, HH, club carlson: all gold and bonvoy plat
Posts: 466
#210
Join Date: Feb 2016
Programs: MM, EK, HH, etc.
Posts: 381
At LX they know that the situation is not cool (eh premium) for F-pax/HON arriving in E for the moment (their own words).
For further transfers (+ new F-terminal-in-terminal): the plans are there, things have to be sorted out with ZRH airport. Apparently LH are also putting some pression on it to get that done.
For further transfers (+ new F-terminal-in-terminal): the plans are there, things have to be sorted out with ZRH airport. Apparently LH are also putting some pression on it to get that done.
As to passport control, ZRH has to be one of the best larger airports on the continent for minimal waiting times. Nevertheless, can't quite understand why the Swiss authorities have been so painstakingly slow in implementing smart gates (I am aware they had a limited test phase a while back and plan a roll out by spring 2018).
And as to the Heidi train: it is generally quite efficient, but at times it seems they don't get the configurations right for extra-Schengen departures and arrivals, i.e., crowded small section of the train for those pax, with the rest empty. If they could also sort that out it is actually a good alternative to the limo, especially during the colder winter months.