Future SWISS First Cabin
Dec 19, 2013, 3:39 am
#1
Company Representative - Swiss Airlines
Original Poster
Join Date: Jun 2009
Location: Zurich / Switzerland
Programs: Miles & More (LX)
Posts: 888
Future SWISS First Cabin
Dear FlyerTalkers
Our Cabin Interior Development team is currently working on the next generation of our SWISS First cabin.
Once again, we would like to tap your expertise as frequent travellers and experts regarding our most luxurious product. Are there any (hardware, not service) features you would like to see in the future SWISS First cabin (except of course two lavatories, a requirement which is already duly noted)?
If you have any ideas to share with us which could be helpful in planning the evolution of our current First Class cabin in this respect, kindly get back to us at [email protected], and I will make sure our Cabin Interior Development team will take note.
Thank you very much for your input,
Gianrico
Our Cabin Interior Development team is currently working on the next generation of our SWISS First cabin.
Once again, we would like to tap your expertise as frequent travellers and experts regarding our most luxurious product. Are there any (hardware, not service) features you would like to see in the future SWISS First cabin (except of course two lavatories, a requirement which is already duly noted)?
If you have any ideas to share with us which could be helpful in planning the evolution of our current First Class cabin in this respect, kindly get back to us at [email protected], and I will make sure our Cabin Interior Development team will take note.
Thank you very much for your input,
Gianrico
Dec 19, 2013, 4:39 am
#2
Join Date: Mar 2009
Location: GVA,OPO
Programs: BD the last decent FFP
Posts: 1,856
Dec 19, 2013, 9:35 am
#3
Join Date: Mar 2004
Location: CA USA
Programs: UA 1K 2.85MM // AS MVPG100K // TK Elite Plus // AA EXP // Bonvoy TE // Hyatt Explorist
Posts: 356
More Privacy
I like the comfort and features of the current SWISS First cabin (the one that looks a lot like LH new First not the older one). My biggest issue with the cabin is that there is not enough privacy and that would be my suggestion for focus.
Although some airlines have chosen to go with private suites, and personally I like those, a full enclosure may not be necessary. However, the current First product is way too open so that there is no privacy at all, and that is not competitive now and certainly not in the future.
Although some airlines have chosen to go with private suites, and personally I like those, a full enclosure may not be necessary. However, the current First product is way too open so that there is no privacy at all, and that is not competitive now and certainly not in the future.
Dec 19, 2013, 9:42 am
#4
FlyerTalk Evangelist
Join Date: Nov 2007
Location: Denver • DEN-APA
Programs: AF Platinum, EK Gold, AA EXP, UA 1K, Hyatt Globalist
Posts: 21,600
How about a comfortable seat, one that doesn't feel like I'm sitting on upholstered plywood like the current A330 seat?
Suggest you have your design team fly Etihad or Emirates and copy their F seats/suites. Comfort and privacy.
Suggest you have your design team fly Etihad or Emirates and copy their F seats/suites. Comfort and privacy.
Dec 19, 2013, 11:43 am
#5
Suspended
Join Date: Apr 2003
Posts: 954
How about having a comparable First ground product with car transport identical to the LH FCT for starters?
Then update the on board product to include some very simple things like higher quality mattress pad and pillows, things that would easily make a great deal of immediate difference in comfort.
Overall for a new product you, as others have suggested, you should be doing test flights with top airlines so that you can find out what a really strong product is like.
While your at it...update the horrible SEN/Business lounges and take a few flights in BA Club World widow seat to see what a much more decent business product is like.
Then update the on board product to include some very simple things like higher quality mattress pad and pillows, things that would easily make a great deal of immediate difference in comfort.
Overall for a new product you, as others have suggested, you should be doing test flights with top airlines so that you can find out what a really strong product is like.
While your at it...update the horrible SEN/Business lounges and take a few flights in BA Club World widow seat to see what a much more decent business product is like.
Dec 19, 2013, 12:15 pm
#6
Join Date: Aug 2010
Programs: TK Elite Plus, SAS EBG, QR Platinum, Hilton Diamond
Posts: 2,297
Is this the cabin that will be introduced on the new 777-300ER?
Though the PLC of a First Class product is much longer than for Business Class, so it seems a little "wasteful" to be replacing it so soon?
Though the PLC of a First Class product is much longer than for Business Class, so it seems a little "wasteful" to be replacing it so soon?
Dec 19, 2013, 12:22 pm
#7
Join Date: May 2009
Location: Boston, MA
Programs: AA Million Miler, Mosaic, Delta Platinum
Posts: 1,561
I'd prefer not to email so following the others here. I would consider revamping the very large table. I'm sure it's great if there are two people dining but how often does that really happen? Would be nice to be able to sneak out of the seat in the middle of a meal without the need to move everything off the table and then reset it.
Dec 19, 2013, 2:28 pm
#8
Join Date: Nov 2008
Programs: Disgruntled HON**, Indifferent EK Gold, skeptical BA Silver
Posts: 1,734
2nd Lav. Actually for my personal taste the debate could be over with that. 2nd lav. case closed, eod.
But if you touch more things:
More seat comfort. The air system is a failure
More sleep comfort, better mattress and cushions.
The headphones are uncomfortable, not paded enough, the plastic feels bad on the ear.
Check level of the a330 seat in bed mode foot part feels slainted
Better interior lighting
Don't put me in a coffin like emirates
Don't touch the table, perfect for dining, working, reading and easy to get in and out.
add some more stowage and more plugs (power and usb-charging)
don't touch food concept
don't touch service concept
But if you touch more things:
More seat comfort. The air system is a failure
More sleep comfort, better mattress and cushions.
The headphones are uncomfortable, not paded enough, the plastic feels bad on the ear.
Check level of the a330 seat in bed mode foot part feels slainted
Better interior lighting
Don't put me in a coffin like emirates
Don't touch the table, perfect for dining, working, reading and easy to get in and out.
add some more stowage and more plugs (power and usb-charging)
don't touch food concept
don't touch service concept
Dec 19, 2013, 3:57 pm
#9
Join Date: Jun 2007
Location: SNA
Programs: UA 1K, HH LTD
Posts: 1,782
More power outlets
Dec 19, 2013, 9:44 pm
#10
Join Date: Jan 2000
Location: London; Bangkok; Las Vegas
Programs: AA Exec Plat; UA MM Gold; Marriott Lifetime Titanium; Hilton Diamond
Posts: 8,745
At least two AC power outlets.
At least two high-output USB ports that will charge an iPad.
Large high-definition screen with AVOD at actual HiDef (not compressed) level output.
Bose noise cancelling headphones.
"Buddy" seat for dining with travel companion.
Ability to exit and enter the seat with the table deployed.
Adequate storage compartments for books, laptops, tablets, etc.
Two lavatories. At least one of larger size for changing into pajamas.
More privacy in the seat, particularly in bed mode.
Electric seat/bed controls (not a flip-over seat as SQ has on its 77Ws).
Bed should be level when at flight level cruise nose-up attitude.
At least two pillows of different firmness levels.
Multiple lighting options (overhead lamp and spotlights on both sides of seat) with dimming ability on all lights.
At least two high-output USB ports that will charge an iPad.
Large high-definition screen with AVOD at actual HiDef (not compressed) level output.
Bose noise cancelling headphones.
"Buddy" seat for dining with travel companion.
Ability to exit and enter the seat with the table deployed.
Adequate storage compartments for books, laptops, tablets, etc.
Two lavatories. At least one of larger size for changing into pajamas.
More privacy in the seat, particularly in bed mode.
Electric seat/bed controls (not a flip-over seat as SQ has on its 77Ws).
Bed should be level when at flight level cruise nose-up attitude.
At least two pillows of different firmness levels.
Multiple lighting options (overhead lamp and spotlights on both sides of seat) with dimming ability on all lights.
Dec 19, 2013, 10:03 pm
#11
Join Date: Aug 2002
Location: YYZ
Programs: BA Gold/Marriott Gold/HH Diamond/IC Plat Amba
Posts: 5,989
Definitely a softer seat cushion and totally agree on the 2nd lav and not at the front so no getting barked at if I get up and didn't realize someone had already gone in while I was making my way there and didn't see the occupied light go on.
Just a minor complaint. I really like everything else about the present 330 F cabin and service. Ground handling and lounge need to be improved though.
Just a minor complaint. I really like everything else about the present 330 F cabin and service. Ground handling and lounge need to be improved though.
Dec 20, 2013, 2:10 am
#12
Join Date: Mar 2004
Location: EWR, ORD, IAH, LGA
Programs: UA GS, AA CK, DL PLT, HH DIA, MARRIOTT PLT, FAIRMONT LT PLT, HYATT DIA, SIXT PLT, AVIS PC
Posts: 506
Temperature control at the seat for the vents. Everyone always complains about temperature. If you could set your own that would be a game changer.
Dec 20, 2013, 4:51 am
#13
Join Date: Oct 2007
Posts: 2,069
2nd Lav. Actually for my personal taste the debate could be over with that. 2nd lav. case closed, eod.
But if you touch more things:
More seat comfort. The air system is a failure
More sleep comfort, better mattress and cushions.
The headphones are uncomfortable, not paded enough, the plastic feels bad on the ear.
Check level of the a330 seat in bed mode foot part feels slainted
Better interior lighting
Don't put me in a coffin like emirates
Don't touch the table, perfect for dining, working, reading and easy to get in and out.
add some more stowage and more plugs (power and usb-charging)
don't touch food concept
don't touch service concept
But if you touch more things:
More seat comfort. The air system is a failure
More sleep comfort, better mattress and cushions.
The headphones are uncomfortable, not paded enough, the plastic feels bad on the ear.
Check level of the a330 seat in bed mode foot part feels slainted
Better interior lighting
Don't put me in a coffin like emirates
Don't touch the table, perfect for dining, working, reading and easy to get in and out.
add some more stowage and more plugs (power and usb-charging)
don't touch food concept
don't touch service concept
Especially headphones are very uncomfortable
Dec 20, 2013, 5:45 am
#14
Join Date: Aug 2004
Location: In the heart of Europe
Programs: some
Posts: 1,114
I'm fine with the firm mattress, but I guess this is a cultural thing.
Would be nice to have a bit more practical storage space - e.g. I like to keep the following items close: blackberry, iPAD, Kindle, my Glasses, my Watch...and the current "hole" is just not practical.
Second power outlet would be nice as I'm usually working and charging several devices at the same time.
I've heard rumors about consideration to reduce the F cabin to 4 seats - please don't. I've only seen this on AF and it definitively has a negative impact on the feeling of space and openness.
However all that said - I have no issues if you keep to the same seats and add an additional toilet.
Would be nice to have a bit more practical storage space - e.g. I like to keep the following items close: blackberry, iPAD, Kindle, my Glasses, my Watch...and the current "hole" is just not practical.
Second power outlet would be nice as I'm usually working and charging several devices at the same time.
I've heard rumors about consideration to reduce the F cabin to 4 seats - please don't. I've only seen this on AF and it definitively has a negative impact on the feeling of space and openness.
However all that said - I have no issues if you keep to the same seats and add an additional toilet.
Dec 20, 2013, 5:49 am
#15
Join Date: Aug 2010
Programs: LH SEN, HH Diamond
Posts: 72
I'd prefer not to email so following the others here. I would consider revamping the very large table. I'm sure it's great if there are two people dining but how often does that really happen? Would be nice to be able to sneak out of the seat in the middle of a meal without the need to move everything off the table and then reset it.
Please keep it. And when one needs to get up, some little exercise is not bad
