Connecting in Zurich [ZRH]

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Old Jul 8, 18, 6:04 pm   -   Wikipost
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Last edit by: oliver2002
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Current MCT LX-LX in ZRH:

Code:
>dm lx/zrh/lx
 DMLX/ZRH/LX/13AUG15                                                             
 ZRH  LX TO LX                                                                   
 ZLP-ZLP      FROM      -             TO         D/D D/I I/D I/I                 
 CC FLTN-FLTR ORGN EQPTM-CC FLTN-FLTR DEST EQPTM HMM HMM HMM HMM                 
 LX                     -LX                      005 --- --- 005                 
 
 ZRH-ZRH      FROM      -             TO         D/D D/I I/D I/I                 
 CC FLTN-FLTR ORGN EQPTM-CC FLTN-FLTR DEST EQPTM HMM HMM HMM HMM                 
 LX 8024      CUN       -                        --- --- --- 050                 
 LX 8035      PUJ       -                        --- --- --- 050                 
 LX 4311      SIN       -                        --- --- --- 050                 
 LX 8024      VRA       -                        --- --- --- 050                 
 LX 7400-7465 ZDH       -LX                      --- 050 --- ---                 
 LX 4311      SIN       -LX                      --- --- 050 ---                 
 LX                     -LX 4220-4222            --- 055 --- 055                 
 LX 4640-4659           -LX 4220-4239            --- --- --- INV                 
 LX 4220-4239           -LX 4640-4659            --- --- --- INV                 
 LX 7400-7465 ZDH       -LX 3000-4999            --- INV --- ---                 
 LX                     -LX 7400-7465 ZDH        --- --- 044 ---                 
 LX 3000-4999           -LX 7400-7465 ZDH        --- --- INV ---                 
 -LX 3200                 --- --- --- 045                 
 LX                     -LX 3200                 --- 045 --- 045                 
 )>m
 LX                     -LX 3218                 --- 045 --- 045                 
 LX 1255      ARN       -LX 7430                 --- --- 043 ---                 
 LX 1217      OSL       -LX 7430                 --- --- 043 ---                 
 -LX 4310      SIN        --- --- --- 050                 
 LX 2801      GVA       -LX 0724      AMS        --- 035 --- ---                 
 LX 1675      FLR       -LX 1254      ARN        --- --- --- 035                 
 LX 1629      MXP       -LX 1254      ARN        --- --- --- 035                 
 LX 1663      VCE       -LX 1254      ARN        --- --- --- 035                 
 LX 2021      MAD       -LX 1838      ATH        --- --- --- 035                 
 LX 2801      GVA       -LX 0420      BHX        --- 030 --- ---                 
 LX 1255      ARN       -LX 8084      CPT        --- --- --- 035                 
 LX 1217      OSL       -LX 8084      CPT        --- --- --- 035                 
 LX 2801      GVA       -LX 0914      DRS        --- 035 --- ---                 
 LX 2801      GVA       -LX 1726      FCO        --- 035 --- ---                 
 LX 1255      ARN       -LX 2818      GVA        --- --- 035 ---                 
 LX 1217      OSL       -LX 2818      GVA        --- --- 035 ---                 
 LX 0345      LHR       -LX 1310      LED        --- --- --- 035                 
 LX 1487      PRG       -LX 2032      MAD        --- --- --- 035                 
 LX 1843      ATH       -LX 0562      NCE        --- --- --- 035                 
 LX 0963      TXL       -LX 0562      NCE        --- --- --- 035                 
 LX 1843      ATH       -LX 1188      NUE        --- --- --- 035                 
 LX 0771      BRU       -LX 1188      NUE        --- --- --- 035                 
 )>m
 LX 2021      MAD       -LX 1838      ATH        --- --- --- 035                 
 LX 2801      GVA       -LX 0420      BHX        --- 030 --- ---                 
 LX 1255      ARN       -LX 8084      CPT        --- --- --- 035                 
 LX 1217      OSL       -LX 8084      CPT        --- --- --- 035                 
 LX 2801      GVA       -LX 0914      DRS        --- 035 --- ---                 
 LX 2801      GVA       -LX 1726      FCO        --- 035 --- ---                 
 LX 1255      ARN       -LX 2818      GVA        --- --- 035 ---                 
 LX 1217      OSL       -LX 2818      GVA        --- --- 035 ---                 
 LX 0345      LHR       -LX 1310      LED        --- --- --- 035                 
 LX 1487      PRG       -LX 2032      MAD        --- --- --- 035                 
 LX 1843      ATH       -LX 0562      NCE        --- --- --- 035                 
 LX 0963      TXL       -LX 0562      NCE        --- --- --- 035                 
 LX 1843      ATH       -LX 1188      NUE        --- --- --- 035                 
 LX 0771      BRU       -LX 1188      NUE        --- --- --- 035                 
 LX 1255      ARN       -LX 2664      OPO        --- --- --- 035                 
 LX 1267      CPH       -LX 1884      OTP        --- --- --- 035                 
 LX 2665      OPO       -LX 1164      STR        --- --- --- 035                 
 LX 1951      BCN       -LX 0976      TXL        --- --- --- 035                 
 LX 2801      GVA       -LX 0974      TXL        --- 035 --- ---                 
 LX 1179      STR       -LX 2140      VLC        --- --- --- 035                 
 CK ALSO STANDARD CONNECTING TIMES                                               
 PRECLEARANCE MAY APPLY                                                          
 >
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Old Sep 11, 19, 12:19 pm
  #946  
 
Join Date: Apr 2014
Location: Haute-Vienne, France
Posts: 216
OK, thanks for the swift response. I suppose it's a gamble as that flight is sometimes early and sometimes late but rarely on-time (33% on-time rating) but when it's late it seems to very late as in hours and there aren't any suitable flights that would get us into SIN to get the AKL flight, the flight from SIN to AKL leaves at around 9AM (SQ345 arrives at 6AM) but the first available flight from ZRH if it's late arrives in SIN around 5PM. I suppose the only way around this is to book a stopover in SIN and then forgo it if the ZRH connection doesn't work.
Lussac is offline  
Old Sep 13, 19, 9:21 am
  #947  
 
Join Date: Sep 2010
Location: EDKA, STR, ZRH
Programs: LH SEN, A3*G, IHG plat, DB Comfort, SPG gold
Posts: 942
Originally Posted by Gioventu View Post
I might need to go to DUS the weekend and could book either LX1025 (ETA 19:55) or LX1027 (ETA 21:00) on Sunday on a separate ticket now.
As someone who is on LX1027 on a regular basis, all I can say is that this flight is usually on time and probably won‘t get canceled unless something severe happens. The inbound LX1026 is frequently late on arrival (anything between 10 and 30 minutes is quite common) due to the departure situation at ZRH, but the ~20 minutes of padding in the flight plan will usually allow to catch up on the return.

On the other hand, LX1025 is almost always late, and also gets canceled quite often. In case of a cancelation, you might be rebooked onto LX1027, but the latter flight is usually quite full (particularly when a trade fair is going on in Düsseldorf), so they might not be able to accommodate you on the later flight.

Generally speaking, I would not hesitate taking LX1027, as the probability of something going wrong here is probably lower than with LX1025. And even if the flight is one hour late (only had that once in 10 years of monthly flying), you should still be able to make your connection as long as you don‘t have any bags to collect and re-check (inform the purser on your incoming flight, and they will probably arrange for a gate-to-gate transfer in ZRH).
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bruce80 is offline  
Old Sep 13, 19, 9:31 am
  #948  
 
Join Date: Oct 2013
Posts: 94
Speaking of gate-to-gate transfers, does LX offer those as a standard benefit for HON and HON Companions on tight connections?

I know that there's the SWISS Welcome Service for longhaul F arrivals, but I also know that this is only a benefit for pax seated in the F cabin, not status pax in other cabins. But do they also offer separate gate-to-gate transfers for status pax with tight connections?

Here's the situation I'm looking at in more detail: LX 139 HKG - ZRH, scheduled to arrive 06:10, connecting to LX 632 ZRH - CDG, scheduled to depart 07:30. Plenty of time to make that connection even without any sort of ground assistance if everything runs on time, but if LX 139 arrives late then there could be a problem. Colleague is HON and booked in F. They've invited me (SEN) to join them on this trip, but I'd very likely fly in J. Would Swiss take care of me as HNCO (assuming properly annotated on my PNR) if the inbound is late?
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Old Sep 13, 19, 9:39 am
  #949  
 
Join Date: Sep 2010
Location: EDKA, STR, ZRH
Programs: LH SEN, A3*G, IHG plat, DB Comfort, SPG gold
Posts: 942
Originally Posted by PeanutYYZ View Post
Speaking of gate-to-gate transfers, does LX offer those as a standard benefit for HON and HON Companions on tight connections?

I know that there's the SWISS Welcome Service for longhaul F arrivals, but I also know that this is only a benefit for pax seated in the F cabin, not status pax in other cabins. But do they also offer separate gate-to-gate transfers for status pax with tight connections?
As far as I know (and have witnessed so far), gate-to-gate transfers will be provided to everyone with a (really) short connection, not just HON and F - the arrival service for F pax is a different story anyway, as they will just drive you to the FCL A, not the connecting gate.

However, I don‘t believe that they will consider a 70 minute connection to be tight, and the pilots on the inbound flight from HKG actually have to fly a bit slower than possible in order not to arrive too early (per the schedule, the HKG flight is the one opening the airport in the morning).
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Old Sep 13, 19, 10:08 am
  #950  
 
Join Date: Oct 2013
Posts: 94
Originally Posted by bruce80 View Post
As far as I know (and have witnessed so far), gate-to-gate transfers will be provided to everyone with a (really) short connection, not just HON and F - the arrival service for F pax is a different story anyway, as they will just drive you to the FCL A, not the connecting gate.

However, I don‘t believe that they will consider a 70 minute connection to be tight, and the pilots on the inbound flight from HKG actually have to fly a bit slower than possible in order not to arrive too early (per the schedule, the HKG flight is the one opening the airport in the morning).
Good to know, thanks Bruce!
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Old Sep 21, 19, 6:12 pm
  #951  
 
Join Date: Oct 2018
Posts: 50
Okay so my YUL-ZRH flight got moved forward 10 minutes and leaves just 40 (instead of 50) minutes for my onward connection to VIE. I understand this is MCT and had I been on my own would not be so worried however rather concerned given it’s myself, my parents and little brother (10) so if we were to miss a flight/be delayed in YUL for snow (my booking is right around Christmas), finding 4 J seats on another might make rebooking difficult...

Complete itinerary is YUL-ZRH-VIE-IST.
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Old Sep 21, 19, 11:39 pm
  #952  
 
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON**,UA,BA.EK Gold,AV.
Posts: 3,640
Originally Posted by tajee165 View Post
Okay so my YUL-ZRH flight got moved forward 10 minutes and leaves just 40 (instead of 50) minutes for my onward connection to VIE. I understand this is MCT and had I been on my own would not be so worried however rather concerned given it’s myself, my parents and little brother (10) so if we were to miss a flight/be delayed in YUL for snow (my booking is right around Christmas), finding 4 J seats on another might make rebooking difficult...

Complete itinerary is YUL-ZRH-VIE-IST.
If your flights are ontime, 40 minutes in ZRH is fine, it’s a very efficient airport, even in Winter weather but you make a good point for rebooking. Assuming LX issued your ticket, call them and ask for alternatives with a greater tolerance
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Old Yesterday, 12:26 am
  #953  
 
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: BAEC Silver, TK M&S Elite Plus, KE SPC, PC Bolbol, KK Brnz, LCA Silv, HH Blue, Bonvoy
Posts: 1,592
Originally Posted by tajee165 View Post
Okay so my YUL-ZRH flight got moved forward 10 minutes and leaves just 40 (instead of 50) minutes for my onward connection to VIE. I understand this is MCT and had I been on my own would not be so worried however rather concerned given it’s myself, my parents and little brother (10) so if we were to miss a flight/be delayed in YUL for snow (my booking is right around Christmas), finding 4 J seats on another might make rebooking difficult...

Complete itinerary is YUL-ZRH-VIE-IST.
Another thing that I want to ask you is that is all the three legs in the same ticket?
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ISTFlyer is offline  
Old Yesterday, 2:13 am
  #954  
 
Join Date: Nov 2006
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Posts: 3,640
Originally Posted by ISTFlyer View Post
Another thing that I want to ask you is that is all the three legs in the same ticket?
One would have to hope it’s a single ticket, utter madness otherwise with even a 50 minute connection part way through the trip.
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Old Yesterday, 9:51 am
  #955  
 
Join Date: Nov 2018
Location: Istanbul, Turkey
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Originally Posted by chris63 View Post
One would have to hope it’s a single ticket, utter madness otherwise with even a 50 minute connection part way through the trip.
If it's not a *A award, it's definitely two separate tickets as IST-VIE is only operated by TK and codeshared with Indigo and Asiana, in addition, TK doesn't codeshare with Swiss on any route.
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Old Yesterday, 11:38 am
  #956  
 
Join Date: Oct 2018
Posts: 50
Originally Posted by ISTFlyer View Post
Another thing that I want to ask you is that is all the three legs in the same ticket?
Yes, all three legs are on one ticket - I agree it would be utter madness otherwise.

My ticket is an award issued by Aeroplan on Air Canada stock and I have called them - however, given it’s MCT they are unwilling to rebook and there’s no other award space.

At this point, I just need to maximize my chances of making the flight, I think. Last time at ZRH, I transited A to E in 25 minutes and that was after I let a shuttle train pass by for being too full. This time, I imagine longer lines at passport control given all the North American flights landing in the morning...

The YUL-ZRH-VIE is on LX and VIE-IST on TK - any chance LX will offer assistance in ZRH? Is there anything I can do in advance? (other than run as fast as possible the the airport)
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Old Yesterday, 12:04 pm
  #957  
 
Join Date: Nov 2018
Location: Istanbul, Turkey
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Originally Posted by tajee165 View Post
Yes, all three legs are on one ticket - I agree it would be utter madness otherwise.

My ticket is an award issued by Aeroplan on Air Canada stock and I have called them - however, given it’s MCT they are unwilling to rebook and there’s no other award space.

At this point, I just need to maximize my chances of making the flight, I think. Last time at ZRH, I transited A to E in 25 minutes and that was after I let a shuttle train pass by for being too full. This time, I imagine longer lines at passport control given all the North American flights landing in the morning...

The YUL-ZRH-VIE is on LX and VIE-IST on TK - any chance LX will offer assistance in ZRH? Is there anything I can do in advance? (other than run as fast as possible the the airport)
You should be fine if there are no weather-related delays during your travel. I'm pretty sure that you would have time enjoying something at the lounge before your flight. The lines won't be long when North American flights land in the morning as most US & Canadian citizens are not questioned and the process takes 30 seconds per passenger.

LX must offer assistance in case of a delay or misconnection, which I see the chances are pretty low, so they would rebook you to another flight to Istanbul on another routing.
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Old Yesterday, 12:11 pm
  #958  
 
Join Date: May 2009
Location: European: ZRH, Asian: SIN
Posts: 7,508
I don't think you'll get assistance from LX, assuming the flight arrives on time. If not arriving on time, they might rebook you onto a later connection automatically (not so sure about this, since it's an award.. and your final destination isn't VIE) or you'd have to visit the transfer counter. In any way, ZRH to IST isn't impossible to get, and EU261 - even in the more basic version that LX accepts - is pretty strong on forcing them to offer a rebooking onto another carrier (which would be TK for a direct flight)

So I'd simply fly it with the 40min connection and try my best to make the connection - and if it doesn't, let LX handle it.

Arriving in Business class means you'll be out of the aircraft sooner. And they might wait a minute longer for 4 pax in C to close the gate. LX does know where you've come from, and they'll be able to make an educated guess if you're making it "just in time". A few months ago I was having the chance for a VDB, and the gate agent (after noticing I do know a thing or two about operations) explained to me that they can see quite some details from missing pax, including if they've passed security entrance yet (from landside)

But as you noticed yourself, the passport checks/immigration in ZRH might take a while for people without CH/EFTA/EU passworts (regular counters, no automatic readers) during rush hour. But actually with a E to A transfer, they've not yet setup automatic machines in this direction yet as much I know (only for arrivals into ZRH and connections from Schengen to Non-Schengen/departures) so it might not even be that faster with a CH* passport anyway (more generally spoken, since I suppose you don't hold a passport valid for the CH/EFTA/EU line)

However, I'd say your chance of making such a connection with an on-time arrival are higher than 90%. Assuming your family can walk a reasonable pace (no running, but just straight out of the aircraft and towards the A gates asap - don't bother check the "connections" screens in E on arrival, since you want to head to the A gates straight on.

I think YUL is considered clean, thus no security on arrival for you. 40min is doable, but there is a small chance your luggage might not make it. Bring enough clothes for 2 days or so in your handluggage just in case.
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Old Yesterday, 2:59 pm
  #959  
 
Join Date: Oct 2018
Posts: 50
Originally Posted by YuropFlyer View Post
I don't think you'll get assistance from LX, assuming the flight arrives on time. If not arriving on time, they might rebook you onto a later connection automatically (not so sure about this, since it's an award.. and your final destination isn't VIE) or you'd have to visit the transfer counter. In any way, ZRH to IST isn't impossible to get, and EU261 - even in the more basic version that LX accepts - is pretty strong on forcing them to offer a rebooking onto another carrier (which would be TK for a direct flight)

So I'd simply fly it with the 40min connection and try my best to make the connection - and if it doesn't, let LX handle it.

Arriving in Business class means you'll be out of the aircraft sooner. And they might wait a minute longer for 4 pax in C to close the gate. LX does know where you've come from, and they'll be able to make an educated guess if you're making it "just in time". A few months ago I was having the chance for a VDB, and the gate agent (after noticing I do know a thing or two about operations) explained to me that they can see quite some details from missing pax, including if they've passed security entrance yet (from landside)

But as you noticed yourself, the passport checks/immigration in ZRH might take a while for people without CH/EFTA/EU passworts (regular counters, no automatic readers) during rush hour. But actually with a E to A transfer, they've not yet setup automatic machines in this direction yet as much I know (only for arrivals into ZRH and connections from Schengen to Non-Schengen/departures) so it might not even be that faster with a CH* passport anyway (more generally spoken, since I suppose you don't hold a passport valid for the CH/EFTA/EU line)

However, I'd say your chance of making such a connection with an on-time arrival are higher than 90%. Assuming your family can walk a reasonable pace (no running, but just straight out of the aircraft and towards the A gates asap - don't bother check the "connections" screens in E on arrival, since you want to head to the A gates straight on.

I think YUL is considered clean, thus no security on arrival for you. 40min is doable, but there is a small chance your luggage might not make it. Bring enough clothes for 2 days or so in your handluggage just in case.
Thank you, I appreciate the response - my family does hold all Canadian passports so hopefully 30 seconds per passenger, no questions asked. My transit from E to A was certainly smooth and no questions.

We will walk briskly - thank you to everyone who responded and provided assistance! Hopefully we can visit the A lounges - which I’ve not been to yet. 😉
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Old Yesterday, 11:59 pm
  #960  
 
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON**,UA,BA.EK Gold,AV.
Posts: 3,640
Originally Posted by tajee165 View Post
Thank you, I appreciate the response - my family does hold all Canadian passports so hopefully 30 seconds per passenger, no questions asked. My transit from E to A was certainly smooth and no questions.

We will walk briskly - thank you to everyone who responded and provided assistance! Hopefully we can visit the A lounges - which I’ve not been to yet. 😉
Good luck, it should be fine & do let us know how it goes, that will assist others in a similar situation
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