Connecting in Zurich [ZRH]
#46
Join Date: Feb 2004
Location: Geneva, Switzerland
Posts: 247
"+OSS indicates “One Stop Security” countries. This category includes all EU countries as well as Iceland, Norway, Switzerland, UK and USA. Passengers on aircraft arriving from these countries are not required to clear any further security check as long as their flight arrives directly at a dock."
So, I plead extenuating circumstances on that one
If arriving in E the options are exactly as ORDinary guy described in post #10. But some flights from the US apparently dock at a D gate, in which case passengers are presumably treated in the same way as those arriving from the UK (non-Schengen, OSS country).
#47
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,512
OK, now that I have looked at the document more closely, it indeed only mentions the security bypass for OSS countries for flights docking at B - however the footnote on the same page is very confusing:
"+OSS indicates “One Stop Security” countries. This category includes all EU countries as well as Iceland, Norway, Switzerland, UK and USA. Passengers on aircraft arriving from these countries are not required to clear any further security check as long as their flight arrives directly at a dock."
So, I plead extenuating circumstances on that one
"+OSS indicates “One Stop Security” countries. This category includes all EU countries as well as Iceland, Norway, Switzerland, UK and USA. Passengers on aircraft arriving from these countries are not required to clear any further security check as long as their flight arrives directly at a dock."
So, I plead extenuating circumstances on that one
So I did miss a turnoff while still in E - not surprised, as I just headed for the train on autopilot like I always do. Now I know!
I thought transfer in ZRH was going to be more straightforward but I'm not so sure now.
#48
Join Date: Feb 2004
Location: Geneva, Switzerland
Posts: 247
No kidding, and not just for connections... The person behind me at the transit security checkpoint near the D gates actually wanted to exit the airport, and hadn't noticed that she was headed the wrong way...
#49
Join Date: Apr 2012
Programs: United Gold, Fairmont Platinum
Posts: 47
Your UA flight will almost certainly arrive at an E gate and your LX flight will also depart from an E gate. There's no need for passport control and strictly speaking no security check, but they may not be able to separate passengers arriving from the US (who should not need to clear security) from other passengers and you may need to go through security. As there's no need to change terminals 45 mins should be fine.
well I goto the transit desk...no one is apologetic and more so apathetic. They just point fingers elsewhere say here is your option, take it or leave it
so instead of the first class 3 cabin direct I paid for on swiss and united. I gooto istanbul in a business class that is simialr to an economy seat and now am waiting to go to another connection. Worst part is, I get to dar es salam a day late, miss my only meeting there, paid for a hotel which i will lose a lot of money on, and I have to goto zanzibar now anyway which they refused to root me t oo. They just did not want to deal with me and I Was as polite as can be. I am nottoo sensitive of a passenger, but I can honestly say I felt insulted and like a worthless passneger from the way they treated me and bounced me around, the attitude made all the difference.
Ultimately i am powerless, this is the 2nd issue I had with united(I booked a first class with them in march and the swiss air leg from cairo-zurich switched planes bc of an issue on their schedule so i paid for a first class fare 3 cabin, once again i got the same 2 cabin economy like business) and united was unapologetic and pointing fingers at swiss air.
I was with continental for a while and was previously a platinum there. I am sodisapointed they don't even reply to my email complains and I don't know who to talk to.
thanks for letting me vent and i figure if anyone knows what to do or how to handle this situation its you guys.
thanks in advance
#50
Join Date: Feb 2010
Location: MLH
Programs: LH M&M Silver, BA EC, AF FB
Posts: 483
Wow..well I am in the istanbul lounge...yep you read that correct..that was not in my plan. I got out of my EWR-ZUR flight...right away i go out and the lady says i miss the flight, she says it rudely and I am a bit annoyed and she tells me this as I am running out hoping to catch it and then when I say what should i do next she replies saying that maybe if i wasn't running i would've heard her. I say are you kidding me, do you not get i am frustrated and trying to just make a close flight, she makes a bad face and turns to the next passenger...I don't know if its because I am young and not dressed well, but for a first class ticket...not the type you would be welcome too
well I goto the transit desk...no one is apologetic and more so apathetic. They just point fingers elsewhere say here is your option, take it or leave it
so instead of the first class 3 cabin direct I paid for on swiss and united. I gooto istanbul in a business class that is simialr to an economy seat and now am waiting to go to another connection. Worst part is, I get to dar es salam a day late, miss my only meeting there, paid for a hotel which i will lose a lot of money on, and I have to goto zanzibar now anyway which they refused to root me t oo. They just did not want to deal with me and I Was as polite as can be. I am nottoo sensitive of a passenger, but I can honestly say I felt insulted and like a worthless passneger from the way they treated me and bounced me around, the attitude made all the difference.
Ultimately i am powerless, this is the 2nd issue I had with united(I booked a first class with them in march and the swiss air leg from cairo-zurich switched planes bc of an issue on their schedule so i paid for a first class fare 3 cabin, once again i got the same 2 cabin economy like business) and united was unapologetic and pointing fingers at swiss air.
I was with continental for a while and was previously a platinum there. I am sodisapointed they don't even reply to my email complains and I don't know who to talk to.
thanks for letting me vent and i figure if anyone knows what to do or how to handle this situation its you guys.
thanks in advance
well I goto the transit desk...no one is apologetic and more so apathetic. They just point fingers elsewhere say here is your option, take it or leave it
so instead of the first class 3 cabin direct I paid for on swiss and united. I gooto istanbul in a business class that is simialr to an economy seat and now am waiting to go to another connection. Worst part is, I get to dar es salam a day late, miss my only meeting there, paid for a hotel which i will lose a lot of money on, and I have to goto zanzibar now anyway which they refused to root me t oo. They just did not want to deal with me and I Was as polite as can be. I am nottoo sensitive of a passenger, but I can honestly say I felt insulted and like a worthless passneger from the way they treated me and bounced me around, the attitude made all the difference.
Ultimately i am powerless, this is the 2nd issue I had with united(I booked a first class with them in march and the swiss air leg from cairo-zurich switched planes bc of an issue on their schedule so i paid for a first class fare 3 cabin, once again i got the same 2 cabin economy like business) and united was unapologetic and pointing fingers at swiss air.
I was with continental for a while and was previously a platinum there. I am sodisapointed they don't even reply to my email complains and I don't know who to talk to.
thanks for letting me vent and i figure if anyone knows what to do or how to handle this situation its you guys.
thanks in advance
The fact it was a redemption Ticket may have somewhat limited the rebooking/rerouting clauses.
#52
Join Date: Apr 2012
Programs: United Gold, Fairmont Platinum
Posts: 47
get this, right now i am stiill in tanzania airport bc my bags never came through. I have been in transit for 2 days, no apologies, nothing, just people saying it wasn't my fault. Paid for a first class 3 cabin fare, ended up on a business for 3 bad connections on a flgiht that was just as good as economy on the regional turkish airlines flights. Missed my meetings pand purpose of trip. They wouldn't reissue me to zanzibar and didn't give it a thought so i lost hotel moeny, missed my meeting, had to rebook a flight to zanzibar and on top of that...they lost my bag so here i am still in the airport
just a disgrace of a trip if I have ever seen one
#53
Join Date: May 2006
Location: GVA
Programs: BA Gold, LH FTL, KL/AF Ivory
Posts: 1,878
Just did a 45 minute connection GVA-ZRH-SIN with the GVA-ZRH plane being parked at an apron stand (so bus). Fortunately a separate bus for C pax, so left the stand fairly quickly.
The biggest delay was at passport control. That seemed to be very slow, with every single passport/id-card being scanned, so about 30 seconds per pax (even the CH/EU line). I guess I was there 3 to 4 minutes, but it's the first time I've had a wait of any kind there.
A Heidi train pulled into the platform just as I got to it, but they seemed to be cycling them at 3 minute intervals.
Total time from touchdown to departure gate was about 25 minutes.
The biggest delay was at passport control. That seemed to be very slow, with every single passport/id-card being scanned, so about 30 seconds per pax (even the CH/EU line). I guess I was there 3 to 4 minutes, but it's the first time I've had a wait of any kind there.
A Heidi train pulled into the platform just as I got to it, but they seemed to be cycling them at 3 minute intervals.
Total time from touchdown to departure gate was about 25 minutes.
#55
Join Date: Sep 2000
Location: Stuck on this planet - mainly in STR and LAX
Posts: 5,019
On separate tickets i would not try.
On the same tickt you could, since the SQ flights leaves pretty early. There are several connections later in the day from ZRH via BKK, DOH, FRA etc.
#56
Join Date: Jan 2012
Location: New York City / Zurich
Programs: LX M&M; DL SkyMiles; AA Advantage
Posts: 9
I will arrive with LX in ZRH from GVA, in C and continue with LX in F to EWR. Connection time is short with 40min.
Can I expect any transfer or service re. my continuing flight with LX in F? I'm LX SEN if that helps.
thanks
Can I expect any transfer or service re. my continuing flight with LX in F? I'm LX SEN if that helps.
thanks
#57
Join Date: Nov 2009
Location: PHX
Programs: AA Gold, UA MM 1K, UK Gold, Marriott Titanium, IHG Plat Amb
Posts: 397
If flights are on time you can make it. Both flights leave from the E gates. But the longer the delay of your inbound the more risky.
On separate tickets i would not try.
On the same tickt you could, since the SQ flights leaves pretty early. There are several connections later in the day from ZRH via BKK, DOH, FRA etc.
On separate tickets i would not try.
On the same tickt you could, since the SQ flights leaves pretty early. There are several connections later in the day from ZRH via BKK, DOH, FRA etc.
#58
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,512
http://www.lufthansa.com/online/port...=18002#ancAbT3
If your incoming flight is late or arrives at a non-gate position, you are likely to be collected and driven to your connecting flight (via passport control). However if your flight arrives at a gate on time, you may have to make your own way to the FCL or Dock E.
#59
Join Date: Jan 2012
Location: New York City / Zurich
Programs: LX M&M; DL SkyMiles; AA Advantage
Posts: 9
LX has special transfer arrangements for F pax between GVA and ZRH. They also provide direct limousine transfer for F pax with less than 40 min transit time in ZRH.
http://www.lufthansa.com/online/port...=18002#ancAbT3
If your incoming flight is late or arrives at a non-gate position, you are likely to be collected and driven to your connecting flight (via passport control). However if your flight arrives at a gate on time, you may have to make your own way to the FCL or Dock E.
http://www.lufthansa.com/online/port...=18002#ancAbT3
If your incoming flight is late or arrives at a non-gate position, you are likely to be collected and driven to your connecting flight (via passport control). However if your flight arrives at a gate on time, you may have to make your own way to the FCL or Dock E.
I was not sure about this procedure, but you just confirmed it. ^
#60
Join Date: Feb 2006
Location: SF Bay Area
Programs: 1P, AA EXP, SPG Gold
Posts: 1,491
This is a very useful thread. I'm a little surprised there aren't more posts with other experiences. I'm helping a friend and his wife on an award ticket for USA-ZRH-CDG and thinking that 55 minutes is just pushing it since they are checking bags. Yes, chances are they would make it, but why start out your vacation worried about a connection in a new airport (for them)?