Yet again LX downgrade TLV aircraft [to A32S] in the last minute...
Jan 20, 2012, 10:29 am
#76
Join Date: Jan 2007
Location: ZRH
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The "I couldn't care less" attitude shown in their answer to those passengers who politely complained is the cherry on the cake of bad customer relations... If this goes on this way, LX will be able to schedule the 320 on the night service since J bookings will drop given the risk of equipment swaps.
Jan 20, 2012, 12:48 pm
#77
Join Date: Nov 2009
Location: Montréal
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I think one of the main problems here is the lack of equipment at SWISS, they need to somehow aquire an extra A333 or A343 to that equipment going tech won't have much of an impact aide from a delay or an hour or 2.
when I flew SWISS in Economy in december to TLV i was lucky enough to get upgraded on ZRH-TLV-ZRH sectors, flights were LX-254 and LX-257, thankfully both flights were A340's but the gate agent did mention that with LX-256/7 it's really a hit and miss sometimes.
when I flew SWISS in Economy in december to TLV i was lucky enough to get upgraded on ZRH-TLV-ZRH sectors, flights were LX-254 and LX-257, thankfully both flights were A340's but the gate agent did mention that with LX-256/7 it's really a hit and miss sometimes.
Jan 20, 2012, 7:08 pm
#78
Join Date: May 2008
Location: ARN
Posts: 3,470
I believe LX, LH and BA are the only European airlines with scheduled daily widebody flights to TLV today. Naturally, LX isn't so afraid of losing passengers to LH, so BA is the only real alternative for someone who wants a proper business class from Europe to Israel.
Jan 20, 2012, 8:45 pm
#79
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Does LX still have the old 332 birds which they recently retired? I seem to recall somebody experiencing a 333->332 downgrade not too long ago.
While the C product is obviously outdated, the 332 would still be a much better substitute when any of the 333/343 goes mechnical.
While the C product is obviously outdated, the 332 would still be a much better substitute when any of the 333/343 goes mechnical.
Jan 21, 2012, 3:23 am
#80
Join Date: Oct 2004
Programs: LH HON
Posts: 3,414
Does LX still have the old 332 birds which they recently retired? I seem to recall somebody experiencing a 333->332 downgrade not too long ago.
While the C product is obviously outdated, the 332 would still be a much better substitute when any of the 333/343 goes mechnical.
While the C product is obviously outdated, the 332 would still be a much better substitute when any of the 333/343 goes mechnical.
Jan 21, 2012, 7:21 am
#81
Join Date: Jan 2007
Location: ZRH
Programs: QF, UA, DL, AB
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I don't believe LX will be happy losing a customer no matter what carrier he/she will go to. Of course they will prefer the pax defecting to LH instead of BA, but in the end LX and LH are two separate legal entities of the same group. A defection from LX to LH will not change the group's results but will definitely change LX's (for the worse) and LH's (for the better). Therefore LX's interest should be to have the smallest possible number of passengers defecting to other carriers, LH included.
Jan 21, 2012, 7:45 am
#82
Join Date: Feb 2010
Location: MLH
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I don't believe LX will be happy losing a customer no matter what carrier he/she will go to. Of course they will prefer the pax defecting to LH instead of BA, but in the end LX and LH are two separate legal entities of the same group. A defection from LX to LH will not change the group's results but will definitely change LX's (for the worse) and LH's (for the better). Therefore LX's interest should be to have the smallest possible number of passengers defecting to other carriers, LH included.
Jan 21, 2012, 10:51 am
#83
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I may be mistaken, but I seem to recall a special agreement where you can earn M&M award miles when flying LY ZRH-TLV booked as a LX codeshare or flying LY VIE-TLV booked as an OS codeshare. IIRC you need to send in the boarding passes and request manual mileage credit.
Jan 21, 2012, 12:09 pm
#84
Join Date: Nov 2009
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Jan 21, 2012, 12:13 pm
#85
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Jan 21, 2012, 2:31 pm
#87
Join Date: Jan 2007
Location: ZRH
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And you will get miles in M&M. The LY-operated codeshares are clearly marked as mile-earning on the M&M website, although no status miles and status bonuses:
On selected LX code share flights within the ranges LX4220-LX4239, LX4270-LX4279, LX4600-LX4639 und LX8000-LX8499 you are earning award miles only. Status miles, HON Circle miles and Executive Bonus are not being granted on these flights
Jan 21, 2012, 11:50 pm
#88
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Jan 22, 2012, 7:07 am
#90
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The TLV route is scheduled to operate with an A340 (with the way too often downgrade to an A320 as per this thread) but if you let us know what date you're looking at we can check whether the flight happens to be scheduled with an A330 instead of A340.