Swiss Op-up policy
Hello all,
I will be flying in C with a travelling companion, same PNR, same booking class, no SPML I am SEN and he is just M&M. I am wondering, in case of overbooked Y and C, what is the priority of Op-ups in my situation? |
Originally Posted by ale982
(Post 17266036)
Hello all,
I will be flying in C with a travelling companion, same PNR, same booking class, no SPML I am SEN and he is just M&M. I am wondering, in case of overbooked Y and C, what is the priority of Op-ups in my situation? Well they did actually do that after a while, but that was because one passenger was sick and her friend was blind so they bumped up the two pax so the crew could take care of them. They were showed back when it was time for my breakfest meal so not really an op-up. Ah well this thread was about Swiss and not Lufthansa. My impression is anyway that Swiss and Lufthansa are both very strict with op-ups. I had one friend with no status in Star Alliance at all who was op-uped at gate from Y to C. I think the gate agent swiped his boarding pass and came out with an error or so and she said you are flying business class today sir. Very rare. |
Originally Posted by William S
(Post 17266060)
My impression is anyway that Swiss and Lufthansa are both very strict with op-ups.
I had one friend with no status in Star Alliance at all who was op-uped at gate from Y to C. Upgrades from C to F are pretty rare events. |
Originally Posted by IAN-UK
(Post 17266156)
Of course they are strict.
Which is good, I mean the only gurantee to fly business or first is to actually book a ticket in business or first. :) I have myself booked a ticket in Qatar business OSL-DOH-BKK. The fare was very good to be a business fare aroudnd 1800 USD. |
Originally Posted by William S
(Post 17266333)
Which is good, I mean the only gurantee to fly business or first is to actually book a ticket in business or first.
But my question is another, in my situation, travelling with the same PNR with a non status family member, would they upgrade me and not him or would they upgrade both of us after HON, SEN and FTL? This of course if they are planning to do operational upgrades |
Originally Posted by ale982
(Post 17266406)
But my question is another, in my situation, travelling with the same PNR with a non status family member, would they upgrade me and not him or would they upgrade both of us after HON, SEN and FTL?
http://www.flyertalk.com/forum/miles...l-sen-hon.html |
Originally Posted by NewbieRunner
(Post 17266609)
Check this thread which might answer your question. ;) Of course only people who were op-upped with their non-status travelling companion have reported here and you won't know how many people didn't get op-upped because they were travelling with someone with no status. :p
http://www.flyertalk.com/forum/miles...l-sen-hon.html |
On a recent LX flight, I was specifically asked at c/i whether I was flying alone or with another pax. In the end there were no empty seats, but no op-ups either, but this implies that having a companion on the flight may decrease your chances - I would say in particular if they just need one single pax for an op-up.
|
Speaking of Lufthansa. My friend was traveling ARN-EZE via FRA on LH with his fiancee. They were traveling in Y on award tickets (bought by his dad who is SEN 300K per year). Their connection in Frankfurt got extremely tight due to a delay of the flight from ARN. After some serious running, they made it just in time to the gate to find them being upgraded to C!
Is this unbelieveable or what!? The guy was traveling +1 on an award. The flight was obviously overbooked in Y, so with the gate staff assuming they'd miss the connection, they had no other choice then to op-up them. This just shows how every op-up case is different, and in a real "emergency" all this status&booking class hierarky goes out the window. |
Swiss is indeed VERY strict with op-ups, I have noticed that LH seems to use this more often.
I am sure that the numerous LH upgrade examples do not apply to Swiss flights. |
I don't know anyone who has ever had an OP-up on swiss
|
It happens sometimes, but rarely. It happened to me twice, on one occasion from Y to C with my better half together on a longhaul. Can you imagine my surprise and pleasure?
But I don't think you can "plan" this in advance. W |
Originally Posted by TWAB747nomore
(Post 17298728)
I don't know anyone who has ever had an OP-up on swiss
|
Originally Posted by TWAB747nomore
(Post 17298728)
I don't know anyone who has ever had an OP-up on swiss
Intra-Europe, ~10 days ago. |
Originally Posted by TWAB747nomore
(Post 17298728)
I don't know anyone who has ever had an OP-up on swiss
|
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