Arrival Lounge ZRH
Nov 8, 2012, 9:34 pm
#46
Join Date: Jul 2009
Location: USA
Programs: AA EXP, UA GLD, Bonvoy Titan, HH Dia, WoH Exp
Posts: 2,673
LH's FRA Arrivals Lounge welcomes arriving UA F/C passengers, but not F/C passengers arriving on other *A flights. I am sure UA has a contract with the LH FRA lounge to allow that.
However UA's contract with the LX ZRH Arrivals Lounge seem to be different from that of LH FRA Arrivals Lounge.
Next time I pass through ZRH, I will have to ask if I can use the Arrivals Lounge with my UA *G card and if there is an official contract between UA and LX's ZRH Arrivals Lounge.
Nov 9, 2012, 5:24 am
#47
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Join Date: Jun 2005
Location: 150km from MAN
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LH's FRA Arrivals Lounge welcomes arriving UA F/C passengers, but not F/C passengers arriving on other *A flights. I am sure UA has a contract with the LH FRA lounge to allow that.
However UA's contract with the LX ZRH Arrivals Lounge seem to be different from that of LH FRA Arrivals Lounge.
However, this arrangement sounds as if they pay for UA *G members to access the Arrival Lounge in ZRH.
Nov 9, 2012, 6:21 am
#48
Join Date: Aug 2004
Location: London, England
Programs: BA Silver
Posts: 3,772
I think the following two sentences should answer your question.
- All Miles&More status customers (FTL, SEN, HON), irrespective of the logo or branding of their Miles&More status card, have access to the SWISS Arrivals Lounge, also irrespective of where they are arriving from (both EU and IC flights), and irrespective of whether arriving on LX or on LH (FTL/SEN: Star Alliance flights; HON: any carrier)
- Senator: 1 companion, plus own children younger than 18 years, all arriving on a Star Alliance flight
Dec 26, 2012, 4:49 pm
#49
Join Date: Jul 2008
Location: EDI, CGN, NYC
Programs: LH-SEN, DL-Platinum
Posts: 973
Can anyone compare the Welcome Lounge in FRA to the Arrival Lounge in ZRH for me?
(apologies if I've posted this question twice -- I can't seem to find my original post, if, indeed I actually did).
(apologies if I've posted this question twice -- I can't seem to find my original post, if, indeed I actually did).
Dec 27, 2012, 4:05 pm
#50
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
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Food selection : FRA > ZRH
Sleeping rooms/area : ZRH >> FRA
Shower : ZRH > FRA
Furniture/general ambience : ZRH > FRA
Access rules for M&M status pax : ZRH > FRA
Opening hours : FRA > ZRH (FRA last admission 12:30, ZRH lounge closes at 13:00 sharp)
Easy to find : ZRH > FRA
Last edited by NewbieRunner; Jun 26, 2013 at 4:02 pm Reason: added shower comparison
Feb 8, 2013, 3:58 am
#51
Join Date: Feb 2005
Location: ZRH
Programs: LX HON***, FB Silver, BA Silver, Bonvoy Gold, Hyatt GP, Hertz Gold, GHA Black
Posts: 830
[/QUOTE]
I just learnt this morning that LX took the access for "HON = any carrier" away in September 2012. In case you travel on a non*A flight also no access for HON at the arrival lounge in ZRH anymore
- All Miles&More status customers (FTL, SEN, HON), irrespective of the logo or branding of their Miles&More status card, have access to the SWISS Arrivals Lounge, also irrespective of where they are arriving from (both EU and IC flights), and irrespective of whether arriving on LX or on LH (FTL/SEN: Star Alliance flights; HON: any carrier)
- Senator: 1 companion, plus own children younger than 18 years, all arriving on a Star Alliance flight
I just learnt this morning that LX took the access for "HON = any carrier" away in September 2012. In case you travel on a non*A flight also no access for HON at the arrival lounge in ZRH anymore
Feb 8, 2013, 4:08 am
#52
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Thanks for the update. I'll update the appropriate post.
Feb 8, 2013, 4:29 am
#53
FlyerTalk Evangelist
Join Date: Jan 2005
Location: VCE
Posts: 14,165
Was it causing such a problem at the arrival lounge? How many HON arriving at ZRH on non STAR flights could there possibly have been per day? Also- if the case is that there were so many arriving- I would really want this data and use it to take effective action. For the life of me I cannot understand the desire to discourage people from participating in the HON program. I must be missing something here- but if there were more HON members- wouldn't that be a very good thing for the airlines?
Feb 9, 2013, 2:58 pm
#54
Join Date: Feb 2005
Location: ZRH
Programs: LX HON***, FB Silver, BA Silver, Bonvoy Gold, Hyatt GP, Hertz Gold, GHA Black
Posts: 830
Was it causing such a problem at the arrival lounge? How many HON arriving at ZRH on non STAR flights could there possibly have been per day? Also- if the case is that there were so many arriving- I would really want this data and use it to take effective action. For the life of me I cannot understand the desire to discourage people from participating in the HON program. I must be missing something here- but if there were more HON members- wouldn't that be a very good thing for the airlines?
Just a negative image on LH/LX especially some routes are not flown by *A carrier as mine last week from ATL-ZRH (there is only DL)
Jun 25, 2013, 4:44 am
#55
Join Date: May 2009
Location: BSL
Programs: LX SEN, A3 Gold, BAEC Silver, HH Dia, CCarlson Gold, IHG Gold, Hyatt Plat
Posts: 153
Ironing service
Hi there,
Arriving in July on a Monday early morning with LX from Asia and need to drive to work: how busy will the shower area be and also important to me, how fast/reliable is the ironing service (business shirt, suit jacket) ?
Thanks for your advice! ^
Arriving in July on a Monday early morning with LX from Asia and need to drive to work: how busy will the shower area be and also important to me, how fast/reliable is the ironing service (business shirt, suit jacket) ?
Thanks for your advice! ^
Jun 26, 2013, 3:45 pm
#56
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Join Date: Jun 2005
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I've only been in the Arrival Lounge in early morning once but there are 20 showers (plus one sleeping room with its own shower) and got the impression that you don't need to wait for a shower. I have no experience of the ironing service but the notice in the shower room suggests it takes about 15 minutes.
Jul 9, 2013, 9:22 am
#57
Join Date: Dec 2010
Location: WAS-ish
Programs: UA 1K-MM + UC, Marriott Plat, National Exec
Posts: 1,341
Data point (I don't think this was explicitly covered above):
Arrived today in UA BusinessFirst (upgraded with GPU). No problem accessing the ZRH Arrivals Lounge. I suppose my *G status might have had an effect, but I got the impression it was the J boarding pass.
Arrived today in UA BusinessFirst (upgraded with GPU). No problem accessing the ZRH Arrivals Lounge. I suppose my *G status might have had an effect, but I got the impression it was the J boarding pass.
Jul 9, 2013, 1:52 pm
#58
Suspended
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The lounge dragon(s) must have had a dozy morning.
*G does not provide access, and lounge rules clearly state LX, LH premium passengers-only and elites of those two carriers.
Jul 11, 2013, 1:42 am
#59
Join Date: May 2009
Location: BSL
Programs: LX SEN, A3 Gold, BAEC Silver, HH Dia, CCarlson Gold, IHG Gold, Hyatt Plat
Posts: 153
Having returned on a LX morning Asia flight, went in to arrival lounge as first guests there and requested showers for spouse and me. (PC) system down, lady-in-training stressed out and clueless (not her fault!) due to incapable lady-wanna-be-trainer, waiting time unacceptable, got finally a masterkey given out to both of us for shower usage, used nice and clean shower but waited 20mins. in shower room for ironing service, nothing happened although I've heard several times housekeeping passing by and laughter (I did hang it shirt right away in the appropriate admission and pressed twice the service button, according to manual it takes approx. 15mins. for the ironing service done!)
Not wanting to waist more time, left shower with unironed biz shirt, pointed out to lady-wanna-be-trainer and only respond was "due to our system failure...". Left unhappy with the service on that morning
Nov 1, 2013, 11:25 am
#60
Join Date: Nov 2005
Location: MIA
Programs: AA EXP 1MM+, A3 GLD
Posts: 214
Adding another data point: it was definitely the J boarding pass, as I was granted access this week to the ZRH arrival lounge on a BF United flight with no elite status with Star. And it was not a sleepy dragon as she actually scanned the BP on her computer to confirm access.