asimha

Ha! Well done !
Was going to do that but schedules didn't work for me
Still ridiculous how pricing is managed within the same Group !

cbourl

Different markets are prepared to pay different prices - some people attach "VALUE" to a brand name aka Swiss Swiss bankrupt twice bought by Lufthansa but maintained name for its value and perceived customer base - I do like Zuerich and Basel but really if Lufti still did wide bodies to TLV Id transit through MUC rather than ZRH
All you need to do is walk past the LMVH group stores in Sydney and look at the queues out front waiting to get into the store Really when I fly long haul I like Thai LH QR ANA First They are 5 Star First, and LX Business is a good product esp with Sen/Hon status and F is good
LH lets me book any fare in any class without revenue management but LX protects empty flights - really this is LH taking advantage of the perceived market with the ultimate corporation aim of maximising revenue ;-)))

YuropFlyer

Seriously, you're WAY off what we're talking about.

It's simply their IT systems being incompatible at proper pricing / booking class management.

It has absolutely nothing to do with "maximising revenue" or whatever you think it is. It's terrible IT systems working together - or better said lack of it.

And then LH goes into punishing (O)TAs with higher fees, when often you basically NEED to book through a TA simply due to LH various systems simply not being up to the job.

cbourl

Oh OK Like me not being able to book a single seat in ANY class except J Class through LH/LX/TA despite All c classes showing 9 and seat map showing flights a COMPLETLEY empty Then a reasonably senior LH exec explains to me its to do with revenue management system Anyways LH is not stupid - very calculating actually

YuropFlyer

I'm fairly sure that LH dude had no clue that his own system apparantly couldn't properly access booking classes (as it very often does once you combine more than ONE LH group carrier..) when combining flights and thus resorted to full fare (Y/J/F)

This is completely "normal" in the world of the airline with it's best IT system. Has absolutely nothing to do with "revenue management system", but rather is due to systems being heavily incompatible with each other (even after so many years!)

I'm not saying other airlines / alliances have MUCH better systems, but at least it usually works reasonably well to combine flights within a single airline group (Say, SQ/Silkair/Scoot - pretty similar setup, if you're asking me..)

And I've not even yet hit the mess which is Germanwings/Eurowings/Whateverwings. Or Sunexpress. Germany. Or the Turkish version of it.

Which pretty much all run their own systems who are hardly able to interact with each other, and sometimes I'm fairly sure it's not all that intentional. But rather technical limitations (to say it nicely)

But keep believing your Lufthansa Senior Manager.. I'm not going to comment further on it..

Nick Art

That's nothing!

asimha

Obviously the "lurkers" are no longer lurking here ...

chris63

asimha

So I am guessing that is the end of the Swiss lurkers?
Never really got a reply from Swiss why it takes so long to post miles to Miles & More, when LH takes 48 hours and partners airlines are very quick as well.
I am sure I missed some due to the length it takes to post ...

Dandel

Anybody from Swiss still lurking? Have a case regarding a cancellation with quite some costs that i've fronted, and is open for 3 months now, and have not heard anything back. Would be great to get this closed. 2402-LX-06553

oliver2002

Sadly LX stopped lurking on FT.