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Directory Help
It would be helpful to have a page that gives the names, tele numbers, addresses, and email addresses of airline representatives to contact. For example, I have a complaint about a UA flight and the way we were treated. The flight was between Sydney and the US. Who do I address the letter to so that it is not ignored? Thanks.
Bob Prud'homme [email protected] ------------------ |
United is HQ'ed in Chicago, IL:
Mailing address of Customer Relations is: Customer Relations—WHQPW P.O. Box 66100 Chicago, IL 60666 Tel Customer Relations 1-877-228-1327 (Toll Free) Fax: 1-877-406-1059 (Toll Free) If you still don't get statisfaction, as a last resort you can try bypassing CR: United Corp Office main number Ph: 847-700-4000 Ask for the office of JOHN W. CREIGHTON, Jr. Chairman and CEO UAL Corp and United Airlines ------------------ Michael Steinberg Editor BizTrip http://www.biztrip.com |
TO: Businesstraveler
Do you address the letter to "Director", "VP", "Head" or just "Dear Sir". Thanks for the addresses and phone numbers. Bob Prud'homme |
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by BobP: TO: Businesstraveler Do you address the letter to "Director", "VP", "Head" or just "Dear Sir". Thanks for the addresses and phone numbers. Bob Prud'homme</font> If you don't have a specific name, "To whom it may concern" is still the old (and politically correct) standby. ------------------ Michael Steinberg Editor BizTrip http://www.biztrip.com |
You can also use "Dear Sir or Madam" which is a bit more formal but perhaps less anonymous.
And if you want to know who is who at the top of United (directors and officers), go to: http://www.ual.com/site/primaryFrame...6,1369,00.html |
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