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How do we integrate SPG and Marriott forum cultures

How do we integrate SPG and Marriott forum cultures

Old Dec 16, 16, 9:51 am
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How do we integrate SPG and Marriott forum cultures

Its inevitable that there will be integration of the SPG and Marriott forums. I hope some discussion of that is allowed here?

Not only do the two hotel programs vary in terms of customer base, sophistication and culture, the FT forums for each have a different tone, different norms in terms of thread structure, use of stickies and wikkies and very different approaches and participation by moderators.

Instead of just clicking a few buttons to merge the two forums, is there any discussion of how to approach this?

Perhaps some cross-linking/posting between the two could be allowed as a test?
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Old Dec 16, 16, 10:00 am
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Since there have been other mergers & different forum cultures (United/Continental, Northwest/Delta, American/USAir), my guess is it will be similar w/ Marriott/SPG. The 2 programs aren't formally merging until sometime in 2018, so I'm assuming the mods & the CD will/are working behind the scenes on it/some of the issues & have time to sort out some things/integrate before the two programs formally merge. But I know the CD looks for input from members as well.

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