Platinum Requirements. Higher? No, it's an IT glitch
Jul 21, 2009, 1:13 am
#76
Company Representative - Starwood
Join Date: Apr 2005
Location: Singapore
Programs: SPG
Posts: 4,002
The glitch has NOT been fixed. How can I still need 49 stays to achieve platinum status. Mine is still showing "本年还需 49 次住宿".(49 stays still require)
So with my 49stays, I still need 49 stays, which add up to 98 stays.................
Well in english version, it's showing Platinum Preferred Guest........49stays this year.
So with my 49stays, I still need 49 stays, which add up to 98 stays.................
Well in english version, it's showing Platinum Preferred Guest........49stays this year.
[email protected]
Thyetus Lee | Online Forum Coordinator(AP)
Starwood Customer Contact Centre (AP) Pte Ltd
Jul 21, 2009, 7:40 am
#77
Join Date: Jun 2009
Location: Shanghai
Programs: SPG Pt.
Posts: 189
Well, I do not see the error after trying again today. So you may choose to report this to SPG or send me a screenshot of what has appeared on your monitor when you viewed your online account in Mandarin.
[email protected]
Thyetus Lee | Online Forum Coordinator(AP)
Starwood Customer Contact Centre (AP) Pte Ltd
[email protected]
Thyetus Lee | Online Forum Coordinator(AP)
Starwood Customer Contact Centre (AP) Pte Ltd
Aug 7, 2009, 8:32 am
#78
Join Date: Dec 1999
Location: Warwickshire, England
Posts: 616
On the "See all activity" page, ever since stays-to-go and nights-to-go graphics were introduced, I no longer have an arrow button to the right of "1 - 16" to allow me beyond the last 16 account transactions.
SPG tell me this is a known problem and they are working on it, but that was 6 weeks ago. Oddly, the SPG agent I spoke to said it wasn't a problem on her screen when she logged on into my account. But I've tried several computers running IE6, IE7 and IE8, and they all have this problem.
The workaround is to append ?bcount=16 to my URL (and then 32, 48, etc.) to see earlier transactions.
SPG tell me this is a known problem and they are working on it, but that was 6 weeks ago. Oddly, the SPG agent I spoke to said it wasn't a problem on her screen when she logged on into my account. But I've tried several computers running IE6, IE7 and IE8, and they all have this problem.
The workaround is to append ?bcount=16 to my URL (and then 32, 48, etc.) to see earlier transactions.
Aug 7, 2009, 10:04 am
#79
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
On the "See all activity" page, ever since stays-to-go and nights-to-go graphics were introduced, I no longer have an arrow button to the right of "1 - 16" to allow me beyond the last 16 account transactions.
SPG tell me this is a known problem and they are working on it, but that was 6 weeks ago. Oddly, the SPG agent I spoke to said it wasn't a problem on her screen when she logged on into my account. But I've tried several computers running IE6, IE7 and IE8, and they all have this problem.
The workaround is to append ?bcount=16 to my URL (and then 32, 48, etc.) to see earlier transactions.
SPG tell me this is a known problem and they are working on it, but that was 6 weeks ago. Oddly, the SPG agent I spoke to said it wasn't a problem on her screen when she logged on into my account. But I've tried several computers running IE6, IE7 and IE8, and they all have this problem.
The workaround is to append ?bcount=16 to my URL (and then 32, 48, etc.) to see earlier transactions.
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]