St. Regis, Atlanta, GA [Master Thread]
Apr 8, 2009, 8:59 pm
#1
Original Poster
Join Date: Apr 2002
Posts: 2,388
St. Regis, Atlanta, GA [Master Thread]
.
Hotel opens next week on April 14 and is taking reservations starting April 15th. Anyone here getting a chance to break in this new property?
* * * * *
The St. Regis Atlanta (Link)
88 West Paces Ferry Rd, Atlanta, GA 30305
404.563.7900
Map
SPG Category 5 (12,000 to 16,000 Starpoints for a free night)
Atlanta's Best Address
The St. Regis Atlanta is located in Buckhead, named one of the country's most affluent communities by Robb Report. The hotel brings a classic, but reinterpreted, residential feel to this unique area known for its shopping and restaurant scene.
Poolside Relaxation
The Pool Piazza area features The Grand Terrace, an outdoor event space for up to 350 guests, which overlooks the outdoor pool featuring a dramatic waterfall, large hot tub, private cabanas, cozy outdoor fireplace and convenient Grotto Bar and Café.
Bespoke Lodging
The St. Regis Atlanta offers a timeless 151-room hotel, with each room featuring custom-designed furniture and five-fixture marble bathrooms. Each room is also equipped with a flat-screen television, a DVD/CD player and an advanced sound system.
Guest Rooms
Exquisitely styled and lavishly appointed, our accommodations define refined luxury. Timeless elegance and personalized hospitality fill these spacious rooms and suites.
Dining
Dining at the hotel is an equally satisfying experience. Sumptuous cuisine and timeless traditions create opportunities for delightful memories.
Restaurants & Lounges
The St. Regis Bar
Cuisine: Bar Menu
Atmosphere: Casual Sophistication
The Wine Room
Cuisine: Eclectic
Dress Code: Casual Sophistication
Poolside Café & Bar
Cuisine: Continental
Dress Code: Casual
Setting: Outdoor
Paces 88
Cuisine: Contemporary
Atmosphere: All Day Dining
Setting: Casual Sophistication
Meetings & Events
As Atlanta’s premier meeting location, St. Regis Atlanta will offer a total of 16,800 square feet of distinguished function space to ensure that gatherings of all types—whether intimate or grand in scale—are memorable and one-of-a-kind. The spacious elegance of the 9,042-square-foot Ballroom will set the stage for luxurious weddings, or couples may prefer to use the hotel’s exquisite outdoor event space for up to 350 guests and hold their ceremony under the stars, overlooking the pool area. The distinctive boardroom, accommodating up to 18 guests, will provide the utmost in refined service and surroundings.
Number of Guest Rooms: 151
Number of Meeting Spaces: 8
Largest Meeting Space: 9042 sq. ft. (840 sq. m)
Floor Plans & Capacity Charts
Link: http://www.starwoodhotels.com/stregi...ropertyID=1714
Hotel opens next week on April 14 and is taking reservations starting April 15th. Anyone here getting a chance to break in this new property?
* * * * *
The St. Regis Atlanta (Link)
88 West Paces Ferry Rd, Atlanta, GA 30305
404.563.7900
Map
SPG Category 5 (12,000 to 16,000 Starpoints for a free night)
Atlanta's Best Address
The St. Regis Atlanta is located in Buckhead, named one of the country's most affluent communities by Robb Report. The hotel brings a classic, but reinterpreted, residential feel to this unique area known for its shopping and restaurant scene.
Poolside Relaxation
The Pool Piazza area features The Grand Terrace, an outdoor event space for up to 350 guests, which overlooks the outdoor pool featuring a dramatic waterfall, large hot tub, private cabanas, cozy outdoor fireplace and convenient Grotto Bar and Café.
Bespoke Lodging
The St. Regis Atlanta offers a timeless 151-room hotel, with each room featuring custom-designed furniture and five-fixture marble bathrooms. Each room is also equipped with a flat-screen television, a DVD/CD player and an advanced sound system.
Guest Rooms
Exquisitely styled and lavishly appointed, our accommodations define refined luxury. Timeless elegance and personalized hospitality fill these spacious rooms and suites.
Code:
* Balcony
* Ergonomic Desk Chair
* Skyline View Room
* Suites Available
* Escort to Guest Room at Check-In
* Connecting Rooms Available
* Hypoallergenic Pillows
* Wet Bar
* Executive Desk
* Throw Pillows
* International Direct Dialing
* In-Room Movies
* Wireless High Speed Internet Access in All Guest Rooms (Charge)
* Down Comforters
* Bathroom Telephone
* TDD
* Duvet Cover
* Cribs
* Rich Fabrics
* In-Room Electronic Safe
* Plaza View Room
* Hairdryer
* Signature Bath Amenities
* Accessible Shower and/or Bath
* Mini Bar
* CD Player/Alarm Clock
* Valet Service
* Dual-Line Speaker Telephone
* Air-Conditioned Room
* Outlet Adaptors
* Cable Channels
* 24-Hour Butler Service
* Smoke Detectors in Room
* Turndown Service
* Pool View Room
* Free Daily Newspaper (National)
* Fresh Flowers
* Room with Sitting Area
* Voicemail
* Sprinklers In Room
* Data Port
* Spacious Bathroom
* Down Pillows
* Separate Bath and Shower Stall
* Knock Light (Hearing Impaired)
* Closed Caption Programming
* 24-Hour Room Service
* Radio/Alarm Clock on TV
* Individual Climate Control
* Make-up/Shaving Mirror
* Trouser Press
* Rollaway Beds
* Handicap Accessible Room
* Flat Screen Television
* Refrigerator Available (Charge)
* 350 Thread Count Sheets
* 100% Non-Smoking Guestrooms
* Double Basins
* Television in Bathroom
* Umbrellas
* Full-Length Mirror
* iPod Docking Station
* Garden Bathtub
* Bathrobes & Slippers
* Free Local, Credit Card and Toll Free Calls
* Pillowtop Bed
* Bottled Water
Some of the amenities above may not be available in all rooms. Fees on certain amenities/services may apply.
Dining
Dining at the hotel is an equally satisfying experience. Sumptuous cuisine and timeless traditions create opportunities for delightful memories.
Restaurants & Lounges
The St. Regis Bar
Cuisine: Bar Menu
Atmosphere: Casual Sophistication
The Wine Room
Cuisine: Eclectic
Dress Code: Casual Sophistication
Poolside Café & Bar
Cuisine: Continental
Dress Code: Casual
Setting: Outdoor
Paces 88
Cuisine: Contemporary
Atmosphere: All Day Dining
Setting: Casual Sophistication
Meetings & Events
As Atlanta’s premier meeting location, St. Regis Atlanta will offer a total of 16,800 square feet of distinguished function space to ensure that gatherings of all types—whether intimate or grand in scale—are memorable and one-of-a-kind. The spacious elegance of the 9,042-square-foot Ballroom will set the stage for luxurious weddings, or couples may prefer to use the hotel’s exquisite outdoor event space for up to 350 guests and hold their ceremony under the stars, overlooking the pool area. The distinctive boardroom, accommodating up to 18 guests, will provide the utmost in refined service and surroundings.
Number of Guest Rooms: 151
Number of Meeting Spaces: 8
Largest Meeting Space: 9042 sq. ft. (840 sq. m)
Floor Plans & Capacity Charts
Link: http://www.starwoodhotels.com/stregi...ropertyID=1714
Apr 9, 2009, 1:17 am
#2
FlyerTalk Evangelist
Join Date: Jun 2008
Location: Florida, the crazy folks state.
Programs: Marriott Titanium Marriott Platinum for life.
Posts: 16,974
Thats where I will be using my Platinum free night award. Maybe in June.
I drove by this place 2 weeks ago and still a lot of construction. It looks fantastic though, and the location is prime.
I drove by this place 2 weeks ago and still a lot of construction. It looks fantastic though, and the location is prime.
Apr 21, 2009, 10:02 am
#3
Original Poster
Join Date: Apr 2002
Posts: 2,388
Location is definitely prime, I agree.
May 1, 2009, 10:55 am
#4
Join Date: Mar 2004
Location: Florida
Programs: AMEX MR, Diners USA,, Delta MM SM, USAir Plat, AAir Plat, HHonors, Marriott Platinum
Posts: 159
just had a good stay at the new Atlanta St Regis...
This is a very nice, brand new 5 star property.
We used points to book a 'St Regis Suite"... oversize bathroom, separate sitting room with powder room... slept well, but frankly thought the bed was a little too firm.
Our stay included butler service... afternoon tea for some friends who visited and pressing my wife's jacket. The butler also delivered our morning coffee on request... this was all $NC.
The fitness area is excellent and large by hotel standards.. I used it twice. It overlooks the pool and courtyard area which is elegant.
Cons; internet was $12 per day and the new staff still has a few rough edges.. not to be confused with butler service at the NYC St Regis just yet.
My wife doesnt care for the location ... its actually a little bit out of the way from the shopping areas near Lenox... she prefers the location of the Ritz and Westin...
Otherwise, this would be my hotel of choice in the Buckhead area.
We used points to book a 'St Regis Suite"... oversize bathroom, separate sitting room with powder room... slept well, but frankly thought the bed was a little too firm.
Our stay included butler service... afternoon tea for some friends who visited and pressing my wife's jacket. The butler also delivered our morning coffee on request... this was all $NC.
The fitness area is excellent and large by hotel standards.. I used it twice. It overlooks the pool and courtyard area which is elegant.
Cons; internet was $12 per day and the new staff still has a few rough edges.. not to be confused with butler service at the NYC St Regis just yet.
My wife doesnt care for the location ... its actually a little bit out of the way from the shopping areas near Lenox... she prefers the location of the Ritz and Westin...
Otherwise, this would be my hotel of choice in the Buckhead area.
Jun 12, 2009, 8:11 pm
#5
Join Date: May 2003
Posts: 6,359
St Regis Atlanta Trip Report Part 1
I recently stayed here using some of my SPG Free Weekend Nights. ^ Since this hotel just opened less than 2 months ago there doesn't seem to be many reviews (and no SPG Plat reviews yet) so I thought I'd add my 2 cents here. Actually, this review will be quite long with lots of pics, so it might be more like 3 cents that I'm adding. 
The hotel was brand spanking new. The lobby was beautiful:
The rooms were beautiful. It was just an all-around nice place. The first 10 floors belong to the hotel. All the other floors (there are probably 25 floors or so total in the hotel) are St Regis Residences that people buy individually. I heard that only a few of them were actually sold though, which is not unexpected with the crappy economy. This cheapest rates were $250 per night the weekend I was there. Valet parking was $32 per night, but I managed to find free parking next door in an emptyish construction lot and avoid the $32 per night. ^ I think self-parking in the garage was available for like $25 per night if you aren't as bold as I was. There isn't much street parking nearby, maybe 10 spots or so near the hotel that you can use overnight if you are gone by 9AM, but valet for the nearby restaurants hog up at least half of those parking spots (how is that allowed I wonder?).
Hallway Pic:
As an SPG Plat booked into the cheapest room category using my Free Weekend Nights, I was upgraded to Room 827, a fabulous Caroline Astor Suite, of which there are only 3 in the hotel:
http://www.starwoodhotels.com/stregi...assId=83100062
Room Layout Map:
The front desk agent showed us up to our room and said that this was basically the best Suite in the hotel except for 1 that is larger. I'd have to agree with him that it was a phenominal Suite. It was 680 Sq Ft with a separate bedroom and living room, although there was no door between the 2 rooms. It had a large bathroom with Remede toiletries and a separate shower and large deep-soaking bathtub (very nice and comfortable ^, although my wife wouldn't try it even though it was less than 2 months old as she refuses to use bathtubs that other naked butts have been in as I guess she thinks they have cooties or something).
The bathroom also had this very cool feature of a 17” TV that was built into the mirror (I don’t know how they pull that off, but they did which was pretty cool) as can be seen here:
The hotel was brand spanking new. The lobby was beautiful:
The rooms were beautiful. It was just an all-around nice place. The first 10 floors belong to the hotel. All the other floors (there are probably 25 floors or so total in the hotel) are St Regis Residences that people buy individually. I heard that only a few of them were actually sold though, which is not unexpected with the crappy economy. This cheapest rates were $250 per night the weekend I was there. Valet parking was $32 per night, but I managed to find free parking next door
in an emptyish construction lot and avoid the $32 per night. ^ I think self-parking in the garage was available for like $25 per night if you aren't as bold as I was. There isn't much street parking nearby, maybe 10 spots or so near the hotel that you can use overnight if you are gone by 9AM, but valet for the nearby restaurants hog up at least half of those parking spots (how is that allowed I wonder?). Hallway Pic:
As an SPG Plat booked into the cheapest room category using my Free Weekend Nights, I was upgraded to Room 827, a fabulous Caroline Astor Suite, of which there are only 3 in the hotel:
http://www.starwoodhotels.com/stregi...assId=83100062
Room Layout Map:
The front desk agent showed us up to our room and said that this was basically the best Suite in the hotel except for 1 that is larger. I'd have to agree with him that it was a phenominal Suite. It was 680 Sq Ft with a separate bedroom and living room, although there was no door between the 2 rooms. It had a large bathroom with Remede toiletries and a separate shower and large deep-soaking bathtub (very nice and comfortable ^, although my wife wouldn't try it even though it was less than 2 months old as she refuses to use bathtubs that other naked butts have been in as I guess she thinks they have cooties or something).
The bathroom also had this very cool feature of a 17” TV that was built into the mirror (I don’t know how they pull that off, but they did which was pretty cool) as can be seen here:
Jun 12, 2009, 8:12 pm
#6
Join Date: May 2003
Posts: 6,359
St Regis Atlanta Trip Report Part 2
Top of the line electronics in the rest of the room as well. The phones were really high-tech with these touch screens with which you could control the temperature and A/C in the room, and you could also turn on and/or dim any or all of the lights in the room from it. There was a nice high-end Denon surround-sound system in the living room with subwoofer and a couple speakers. Also a Bose WaveRadio type of Denon radio in the bedroom that was high quality. There were two 37" flat panel TVs in the room. The couch was very nice and comfortable and the desk in the living room was fantastic as it was wrapped in white leather, very classy ^. The living room had LOTS of room and there was also a walk in closet that was probably 100 Sq Ft by itself!!! The bed and especially the pillows were VERY comfortable. Definitely two thumbs up for those. ^^
View from bedroom to living room:
View of living room:
The highlight of the room though was a HUGE balcony with 2 very nice cushioned chairs and well as a comfortable, cushioned 2-person loveseat. The balcony was listed at 200 Sq Ft but my Suite seemed to have have been bigger (seemingly the biggest balcony of the 3 Caroline Astor Suites all on Floor 8) as it was right in the middle and had a great view of both the pool and the garden/terrace. Of the 6 blue awnings in the below picture, the 2nd and 3rd ones belonged to my room along with that whole portion of the balcony between the dividers:
Only the Caroline Astor Suites had these huge walk-out balconies:
The 8 Metropolitan Suites (which would probably be the Standard SPG Plat upgrade) have the exact same room layout (I assume they are the rooms on Floors 9 & 10 directly above the Caroline Astor Suites), except they don't have the walkout balconies, rather they have this faux balcony (they call it a Juliette balcony) which you can barely get 1 foot out onto it seems. Note the Juliette balcony in the Suite above mine:
But the inside of those rooms would be just as nice it seems. As an SPG Plat, I certainly wouldn't arrive expecting as nice an upgrade as I got, so don't get your hopes up. But even if you are upgraded to a Metropolitan Suite, you will be fully content with your room IMHO.
Let's see, what else. The gym is huge and has lots of new equipment, treadmills, a separate cardio/aerobics room, and unlimited free bottled water in a refrigerator. It is on Floor 7 and takes up pretty much that entire side of the floor looking out directly over the pool. I've found that St Regis properties with Residences seem to have fantastic gyms since people actually live there as well and a nice gym must be a huge selling point. There is also a business center there on the 5th floor with 2 computers that can be used for free Internet and free printing, although it is kind of annoying that it only gives you 15 mins and then you have to keep clicking some icon that says "I want another 15 minutes", until it finally boots you off after you've clicked it about 4 times, so you have an hour or so max before it shuts down, erases all passwords, and then you can either log in again after waiting a couple minutes or else immediately switch to the other computer. Oh yeah, and the SPG Plat amenity was 3 nice high-quality St Regis chocolate bars and a 1L bottle of Evian:
Not everything was perfect though and I want to give a balanced review so I will disclose the negatives as well. There were a couple service glitches that I encountered, but in general they were fixed ASAP:
1) My wake up call never came the first morning.
Luckily I didn't have an important meeting as I woke up an hour after I requested my wake up call which never came. I called my "Butler" about an hour after that to ask where the free morning coffee/tea was that was mentioned on the website. I asked if it was in the lobby or somewhere else. She said "Oh that comes with your wake-up call, whoops, did you not get your wakeup call?" I said, no and she apologized a couple times and said she'd send 1 coffee and 1 tea right up, and as a gesture of goodwill since they forgot my wakeup call they would send a basket of pasties up as well. I thought that was nice of them and it made up for the missed wakeup call. ^ I also got NO newspaper the first morning even though at the front desk they had me select TWO newspapers that they would deliver me each morning.
2) I called again that night for a wakeup call the second morning. They asked this time if I wanted a coffee and tea like I had that morning (so they must keep track of little things like this) and I said yes. They also apologized again for missing my wakeup call that morning and assured me that they would not miss it the next morning. Well, they didn't miss my wakeup call, however when they came with my complimentary morning beverage and paper, it was just coffee and no tea, even though I had requested 1 coffee for myself and 1 tea for the wifey. Although there WERE two newspapers this morning. But the coffeepot this morning was only half as big as the coffeepot the previous morning, so it was almost too little for the 2 of us to share..............and I wasn't about to call up to have them deliver the pot of tea as it wasn't that big of a deal, just a small service glitch that I thought I should mention here.
3) As I mentioned earlier, there was a nice high-end Denon DVD surround sound gizmo in the entertainment console of the living room. I called my Butler and asked if they had a supply of DVDs for the DVD player. "Nope, sorry the DVD player is only for if you bring your own DVDs". Hmmm, should I ask my Butler to fetch a DVD and popcorn for me? Not sure what else they are there for except simple requests like that as I had zero contact with a Butler while I was there. I never know exactly what is the point of those Butlers anyways. I have had Butlers across various hotel chains about 5 times now and I have never had them do anything of use for me. I mean, it's not like I'm gonna ask them to fish through my dirty underwear in my bag to fold them. Or even have them unpack my bags. So what exactly are they there for other than to make you think you are special cuz you "have a Butler"???????!?!?!!?!?
Anyways, all in all it was a great stay. Great room upgrade, and seeing how there are 31 Suites in the hotel out of 151 total rooms, the odds for a Plat Suite upgrade are good, granted . Great location in Buckhead a little bit away from all the hussle and bustle of the malls, but within easy walking distance of good dining options and even a Whole Foods across the street. Great public areas in the hotel. I'm sure the small service glitches will get ironed out as the staff works there longer and gets used to everything. I really enjoyed my stay though and give it an solid A grade, definitely worth using some Free Weekend Nights there or even 12k SPG pts per night as it's only a Cat 5 property. Oh yeah, Ty Pennington was in the Caroline Astor Suite right next door to us.
View from bedroom to living room:
View of living room:
The highlight of the room though was a HUGE balcony with 2 very nice cushioned chairs and well as a comfortable, cushioned 2-person loveseat. The balcony was listed at 200 Sq Ft but my Suite seemed to have have been bigger (seemingly the biggest balcony of the 3 Caroline Astor Suites all on Floor 8) as it was right in the middle and had a great view of both the pool and the garden/terrace. Of the 6 blue awnings in the below picture, the 2nd and 3rd ones belonged to my room along with that whole portion of the balcony between the dividers:
Only the Caroline Astor Suites had these huge walk-out balconies:
The 8 Metropolitan Suites (which would probably be the Standard SPG Plat upgrade) have the exact same room layout (I assume they are the rooms on Floors 9 & 10 directly above the Caroline Astor Suites), except they don't have the walkout balconies, rather they have this faux balcony (they call it a Juliette balcony) which you can barely get 1 foot out onto it seems. Note the Juliette balcony in the Suite above mine:
But the inside of those rooms would be just as nice it seems. As an SPG Plat, I certainly wouldn't arrive expecting as nice an upgrade as I got, so don't get your hopes up. But even if you are upgraded to a Metropolitan Suite, you will be fully content with your room IMHO.
Let's see, what else. The gym is huge and has lots of new equipment, treadmills, a separate cardio/aerobics room, and unlimited free bottled water in a refrigerator. It is on Floor 7 and takes up pretty much that entire side of the floor looking out directly over the pool. I've found that St Regis properties with Residences seem to have fantastic gyms since people actually live there as well and a nice gym must be a huge selling point. There is also a business center there on the 5th floor with 2 computers that can be used for free Internet and free printing, although it is kind of annoying that it only gives you 15 mins and then you have to keep clicking some icon that says "I want another 15 minutes", until it finally boots you off after you've clicked it about 4 times, so you have an hour or so max before it shuts down, erases all passwords, and then you can either log in again after waiting a couple minutes or else immediately switch to the other computer. Oh yeah, and the SPG Plat amenity was 3 nice high-quality St Regis chocolate bars and a 1L bottle of Evian:
Not everything was perfect though and I want to give a balanced review so I will disclose the negatives as well. There were a couple service glitches that I encountered, but in general they were fixed ASAP:
1) My wake up call never came the first morning.
Luckily I didn't have an important meeting as I woke up an hour after I requested my wake up call which never came. I called my "Butler" about an hour after that to ask where the free morning coffee/tea was that was mentioned on the website. I asked if it was in the lobby or somewhere else. She said "Oh that comes with your wake-up call, whoops, did you not get your wakeup call?" I said, no and she apologized a couple times and said she'd send 1 coffee and 1 tea right up, and as a gesture of goodwill since they forgot my wakeup call they would send a basket of pasties up as well. I thought that was nice of them and it made up for the missed wakeup call. ^ I also got NO newspaper the first morning even though at the front desk they had me select TWO newspapers that they would deliver me each morning.2) I called again that night for a wakeup call the second morning. They asked this time if I wanted a coffee and tea like I had that morning (so they must keep track of little things like this) and I said yes. They also apologized again for missing my wakeup call that morning and assured me that they would not miss it the next morning. Well, they didn't miss my wakeup call, however when they came with my complimentary morning beverage and paper, it was just coffee and no tea, even though I had requested 1 coffee for myself and 1 tea for the wifey. Although there WERE two newspapers this morning. But the coffeepot this morning was only half as big as the coffeepot the previous morning, so it was almost too little for the 2 of us to share..............and I wasn't about to call up to have them deliver the pot of tea as it wasn't that big of a deal, just a small service glitch that I thought I should mention here.
3) As I mentioned earlier, there was a nice high-end Denon DVD surround sound gizmo in the entertainment console of the living room. I called my Butler and asked if they had a supply of DVDs for the DVD player. "Nope, sorry the DVD player is only for if you bring your own DVDs". Hmmm, should I ask my Butler to fetch a DVD and popcorn for me? Not sure what else they are there for except simple requests like that as I had zero contact with a Butler while I was there. I never know exactly what is the point of those Butlers anyways. I have had Butlers across various hotel chains about 5 times now and I have never had them do anything of use for me. I mean, it's not like I'm gonna ask them to fish through my dirty underwear in my bag to fold them. Or even have them unpack my bags. So what exactly are they there for other than to make you think you are special cuz you "have a Butler"???????!?!?!!?!?
Anyways, all in all it was a great stay. Great room upgrade, and seeing how there are 31 Suites in the hotel out of 151 total rooms, the odds for a Plat Suite upgrade are good, granted . Great location in Buckhead a little bit away from all the hussle and bustle of the malls, but within easy walking distance of good dining options and even a Whole Foods across the street. Great public areas in the hotel. I'm sure the small service glitches will get ironed out as the staff works there longer and gets used to everything. I really enjoyed my stay though and give it an solid A grade, definitely worth using some Free Weekend Nights there or even 12k SPG pts per night as it's only a Cat 5 property. Oh yeah, Ty Pennington was in the Caroline Astor Suite right next door to us.
Jun 13, 2009, 9:12 am
#8
Used to be bulldoggolfer05
Join Date: May 2007
Location: Săo Paulo, BR/Miami Beach, FL/NYC/DXB
Programs: HGP DMD, HHonors DMD, SPG PLT, MR PLT
Posts: 2,295
Excellent review gregorygrady ^. In booking a room for September, I do not see the Astor Suites as even being listed, just the Metropolitan Suite and the St Regis Suite which seems to be considerably larger. Did the front desk mention if they were assimilating these into the Metropolitan category since the room layouts are the same?
Jun 13, 2009, 10:46 am
#9
Join Date: Oct 2002
Location: NYC
Programs: DL Plat, 1 MM; SPG LT Plat (RIP); Marriott LT Titanium; Fairmont Plat (RIP), DL Kryptonium Medallion
Posts: 1,791
There was a WSJ article about the place this week ... basically saying that the place is nice but completely empty. Is that the case?
Jun 17, 2009, 5:37 pm
#10
Join Date: May 2003
Posts: 6,359
No, we were on a SC/GA/FL beach-type vacation and I wasn't even planning on staying at the St Regis. Needless to say we really only had beach-type and other casual clothes packed for our fairly short trip. We felt a bit too underdressed with my shorts on to go to their restaurants for a nice meal. It was a pretty classy place as all the people were quite well dressed for dinner in the restaurants and the bar.
Jun 17, 2009, 5:39 pm
#11
Join Date: May 2003
Posts: 6,359
Excellent review gregorygrady ^. In booking a room for September, I do not see the Astor Suites as even being listed, just the Metropolitan Suite and the St Regis Suite which seems to be considerably larger. Did the front desk mention if they were assimilating these into the Metropolitan category since the room layouts are the same?
Jun 17, 2009, 5:44 pm
#12
Join Date: May 2003
Posts: 6,359
But I could see it possibly being more empty during the week which is when it sounded like the writer of that article stayed. Not many business travelers are throwing around the kind of money that St Regis is asking for these days anymore. Plus there are so many other great options for hotels in that area that are cheaper yet still high-end (Westin/W/IC/Grand Hyatt/etc).
Jun 27, 2009, 7:55 pm
#14
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,300
I stayed here last night (Friday night) and had these observations:
Checked in rather late (due to tight schedule at the DL Do), as a Plat was given a "Grand Deluxe Room" (which is basically a regular room with a large balcony/patio - room 552 which didn't overlook the pool but an adjacent building - this is the highest "regular room" category below the suites). I knew they had preblocked this room type for me for several days since it showed up in my reservations details. I inquired about suites - they said none were available (not sure if I totally believe that but I didn't care to check-up on it). Proactively asked if I needed a late checkout (which I did ask for 3 PM).
Platinum amenity (along with a note from the GM) was in the room which was a bottle of wine (made me have to check my bag on the return flight).
Room feels very fresh as it should since the property is only about 2 months old. Decorated more in a traditional style (not really my taste - which runs more towards the St R SF but it is very well done).
There is a "business center" with two computers with internet access that are complimentary to guests on the 5th floor. Toiletries are Remede (and there was only 1 bar of soap
).
Saw the GM walking around and greeting guests today.
Checked in rather late (due to tight schedule at the DL Do), as a Plat was given a "Grand Deluxe Room" (which is basically a regular room with a large balcony/patio - room 552 which didn't overlook the pool but an adjacent building - this is the highest "regular room" category below the suites). I knew they had preblocked this room type for me for several days since it showed up in my reservations details. I inquired about suites - they said none were available (not sure if I totally believe that but I didn't care to check-up on it). Proactively asked if I needed a late checkout (which I did ask for 3 PM).
Platinum amenity (along with a note from the GM) was in the room which was a bottle of wine (made me have to check my bag on the return flight).
Room feels very fresh as it should since the property is only about 2 months old. Decorated more in a traditional style (not really my taste - which runs more towards the St R SF but it is very well done).
There is a "business center" with two computers with internet access that are complimentary to guests on the 5th floor. Toiletries are Remede (and there was only 1 bar of soap
).Saw the GM walking around and greeting guests today.
Jun 30, 2009, 6:16 pm
#15
Join Date: May 2003
Posts: 6,359
Checked in rather late (due to tight schedule at the DL Do), as a Plat was given a "Grand Deluxe Room" (which is basically a regular room with a large balcony/patio - room 552 which didn't overlook the pool but an adjacent building - this is the highest "regular room" category below the suites). I knew they had preblocked this room type for me for several days since it showed up in my reservations details. I inquired about suites - they said none were available (not sure if I totally believe that but I didn't care to check-up on it). Proactively asked if I needed a late checkout (which I did ask for 3 PM).
Regarding Suites, although they have a generous amount of Suites with 31 of their 151 total rooms being Suites, my guess is that there are only 8 "Standard Select Suites" at this property (the Metropolitan Suites). The majority of the Suites at this hotel (19 of them) are St Regis Suites which are 1000 Sq Ft and my guess is that SPG Plats aren't upgraded into these, or at least the hotel certainly isn't required to upgrade Plats into these Suites.