St. Regis, Atlanta, GA [Master Thread]
Dec 27, 2013, 11:45 pm
#106
Join Date: Feb 2010
Location: DCA
Posts: 292
They are actually the same size, that information is a little misleading, but one has the balcony (Astor) while the other has a sunroom of sorts instead of the balcony therefore, adding more room space. I would recommend the St. Regis suite because although the patio is nice in the Astor, it doesn't have enough seating for your group, or table space and they can't add any additional from what we were told last time.
The one thing to keep in mind is that with all the suites here, it seems like an early check-in is nearly impossible. I don't know if SPG Platinum members like the hotel a lot and opt for late check-outs, but I have had to wait past check-in time the past two times we stayed.
Since you will be getting a Butler with that room, they may be able to help you with your selection of rooms, and any planning for the group. I think the e-mail is on the website. But, they e-mailed us before our stays.
The one thing to keep in mind is that with all the suites here, it seems like an early check-in is nearly impossible. I don't know if SPG Platinum members like the hotel a lot and opt for late check-outs, but I have had to wait past check-in time the past two times we stayed.
Since you will be getting a Butler with that room, they may be able to help you with your selection of rooms, and any planning for the group. I think the e-mail is on the website. But, they e-mailed us before our stays.
Jan 5, 2014, 11:37 pm
#107
Join Date: Jul 2008
Location: MSP
Programs: Delta PM, Marriott Plat, Hertz Pres
Posts: 3,649
They are actually the same size, that information is a little misleading, but one has the balcony (Astor) while the other has a sunroom of sorts instead of the balcony therefore, adding more room space. I would recommend the St. Regis suite because although the patio is nice in the Astor, it doesn't have enough seating for your group, or table space and they can't add any additional from what we were told last time.
The one thing to keep in mind is that with all the suites here, it seems like an early check-in is nearly impossible. I don't know if SPG Platinum members like the hotel a lot and opt for late check-outs, but I have had to wait past check-in time the past two times we stayed.
Since you will be getting a Butler with that room, they may be able to help you with your selection of rooms, and any planning for the group. I think the e-mail is on the website. But, they e-mailed us before our stays.
The one thing to keep in mind is that with all the suites here, it seems like an early check-in is nearly impossible. I don't know if SPG Platinum members like the hotel a lot and opt for late check-outs, but I have had to wait past check-in time the past two times we stayed.
Since you will be getting a Butler with that room, they may be able to help you with your selection of rooms, and any planning for the group. I think the e-mail is on the website. But, they e-mailed us before our stays.
Jan 7, 2014, 4:08 pm
#108
Join Date: Feb 2010
Location: DCA
Posts: 292
Thanks for the input guys. Currently leaning to the Astor suite, having the open air is a big draw. Heading down there in a couple weeks for the engagement party which is taking place at the St. Regis (tho im not staying there this time). May ask if the rooms are open if i can take a look at them to compare, and book based on that.
Mar 19, 2014, 1:05 pm
#109
Join Date: Jun 2011
Location: CHS
Programs: DL Diamond, WN A-List, Marriott Platinum Elite, Hyatt Globalist
Posts: 685
My review of the St. Regis Atlanta below, originally posted here: Weekend Blitz - The St. Regis Buckhead – Atlanta, Georgia. Hopefully some will find it useful!
The St. Regis Atlanta - Starwood Category 6
Eighty-Eight West Paces Ferry Road, Atlanta,Georgia 30305 United States
Award Redemption: 20,000 pts or 10,000 pts +$180
Normal rate: Varies b/t $385-$485, average around $450 + tax
Starpoints return: 1.9 cents points - 3.0 cents/point = below average – average return
Booking/Check-in
I booked the base “Superior Room” at appx 2 weeks before check-in and received a corporate rate of $275. When we arrived, the check-in agent was very polite and extremely enthusiastic and happy to see us–a great trait to have as an employee that has dozens of check-ins/check-outs per day. He confirmed that we were in a “Superior Room” and offered us the welcome amenity of either 500 Starwood points, a $19 voucher per person to be used towards breakfast or a bottle of house wine (we took the $19 voucher). When I asked about the possibility of an upgrade, I was told that all they had available was the “Superior Room” that we had booked and, while skeptical at first, we discovered that a huge wedding was taking place that weekend and it appeared that they were near 100% occupancy. Quick note: Parking is valet only and costs $32/night with unlimited in/out.
Lobby
Superior Room - (440 square feet) — BOOKED and RECEIVED
Deluxe Room - (440 square feet) – w/ A small Juliette Balcony
Grand Deluxe Room - (440 square feet) – privacy of a furnished balcony
Metropolitan Suite - (680 square feet) – 8 total – complete with a large bedroom and an inviting sitting area furnished with a sofa and armchairs
Caroline Astor Suite - (680 square feet)
St. Regis Suite - (1,000 square feet) – 19 total
Empire Suite - (2,800 square feet) – 1 total
The Room
We made our way to the elevator, then up to the 9th floor. The St. Regis Hotel occupies the first few floors and the St. Regis Residences have claim to the preferred higher floors.
Not sure how you make a hallway sexy but you managed to do it, St. Regis
Upon entering the 440 sq ft room, you first come across the “entry” or foyer–because no luxury hotel in their right mind would forgo this formal greeting area.
To think of all of noses that have been powered here
Although stuck slumming it in the base/standard room, it is a St. Regis standard room after all. This equates to highly automated luxury everywhere.
Floor plan of a “Superior Room”
Finally making it to the bedroom, we found a very well decorated and homey feeling room. Everything was in terrific shape with a rather “sturdy” feel throughout.
Pardon me, Lady Grantham, I’ll be on the Chaise Lounge
The room is highly automated: all of the lights are one-button touch control with a few different settings to set whatever mood you’re trying to set. The A/C and the lights were controllable bedside as well via the phone system.
View of Buckhead from the bedroom window
The Bathroom
I always hate it when a hotel is nicer than my own apartment; I hate it even more when it’s much nicer. This St. Regis Atlanta fits in this category. You’ll enter to the dual-sink marble vanity. And, it wouldn’t be a St. Regis without a TV built into the mirror–because who doesn’t want to watch TV while shaving? This might be the single-most item that has completely spoiled me and made adapting back to normal, 99%-er real life totally miserable. #FirstWorldProblems….
The oversized tub comes complete with bath salts (not the kind that, if inhaled, will turn you into a flesh eating zombie–for better or worse) and resort-style French Door panels that open up to the bedroom.
Resort-style panels that open up to the bedroom
All surfaces are elegantly tiled, including the shower and bathroom.
The Gym
The gym is above average and on par with St. Regis’ standards. Other than that, not much to say here– didn’t use it but looks like it would get the job done:
Gym windows overlooking the pool
Lobby/Bars/Restaurants/Room-service
As with all St. Regis’, they had the ceremonial champagne sabering (learn all you want to know and more about “saberage” here: Wiki article). The St. Regis participates because it somehow pays homage to the St. Regis family? I participate because I get free champagne.
Astor Court Review
As a Starwood Platinum member, we were offered an amenity at check-in and took the vouchers for “complimentary continental breakfast.” The St. Regis Atlanta handles this by basically giving you up to $19 to spend per guest (a max of 2 guests) at the Astor Court restaurant.
The tone was really set when we sat down and McCown was offered a “lint free napkin” whatever the hell that means…the waiter further insisted, “we can get you a black napkin, if necessary.” I suppose this was since she was wearing black pants? Either way, I’m all for #firstworldproblems but let’s take it down a notch, St. Regis. I think we’ll cope with the lint.
Most of the choices on the menu are in the $14-18 range, with a few near $26 so, by the time you add coffee, tax and tip, you’ve quickly blown through your $19 voucher which really begs the question: how do they think that $19 covers breakfast?
I ordered the FINEST LOBSTER FRITTATA ($26) because, well, why not? Apart from lobster and egg, it comes with fingerling potatoes, asparagus and herbs topped with a “Bloody Mary” salad and fresh horseradish. Again, why not? At first, I found there to be too much Bloody Mary salad celery on top but not enough tomato/spice taste. The lobster was somewhat chewy, but that figures. In fact, the whole thing was a little chewy/spongy, but it actually started to grow on me. It was packed with lots of potatoes, asparagus and some cheese. The lobster meat was hard to find but, when I found it, was great.
FINEST LOBSTER FRITTATA ($26)
McCown went for the SUMPTUOUS ST. REGIS OMELET ($18): fall mushrooms, herbs, white truffle oil, creme fraiche and an artisan cheese. It was great; such a juicy, moist and very well-cooked omelette. Basically, truffle oil galore with excellent mushrooms. And, anything with truffle oil is perfect.
The Astor Court restaurant was enjoyable, no doubt. It made sense to eat with our $38 worth of vouchers. I doubt I would go out of my way to come here as a local, but wouldn’t have a problem returning as a hotel guest.
Service
As with just about any St. Regis, the service was outstanding. The check-in agent really seemed to go out of his way to be polite and enthusiastic and all other interactions with service staff were great, although none memorable, for better or worse.
When we came back to our room after the turn-down service, there was a shoe shine bag on the bed with a note announcing a complimentary shoe shine–uh, yes please. Similar to my teeth and the dentist, the only time these suckers get a deep clean is when someone else does it:
Sure enough, when we got back from breakfast, some freshly shined shoes were waiting for me:
BOTTOM LINE: Give me the St. Regis Atlanta any day. An upgrade would have been awesome, but I’ll never complain about their lowest-tier room. Never.
The St. Regis Atlanta - Starwood Category 6
Eighty-Eight West Paces Ferry Road, Atlanta,Georgia 30305 United States
Award Redemption: 20,000 pts or 10,000 pts +$180
Normal rate: Varies b/t $385-$485, average around $450 + tax
Starpoints return: 1.9 cents points - 3.0 cents/point = below average – average return
Booking/Check-in
I booked the base “Superior Room” at appx 2 weeks before check-in and received a corporate rate of $275. When we arrived, the check-in agent was very polite and extremely enthusiastic and happy to see us–a great trait to have as an employee that has dozens of check-ins/check-outs per day. He confirmed that we were in a “Superior Room” and offered us the welcome amenity of either 500 Starwood points, a $19 voucher per person to be used towards breakfast or a bottle of house wine (we took the $19 voucher). When I asked about the possibility of an upgrade, I was told that all they had available was the “Superior Room” that we had booked and, while skeptical at first, we discovered that a huge wedding was taking place that weekend and it appeared that they were near 100% occupancy. Quick note: Parking is valet only and costs $32/night with unlimited in/out.
Lobby
Superior Room - (440 square feet) — BOOKED and RECEIVED
Deluxe Room - (440 square feet) – w/ A small Juliette Balcony
Grand Deluxe Room - (440 square feet) – privacy of a furnished balcony
Metropolitan Suite - (680 square feet) – 8 total – complete with a large bedroom and an inviting sitting area furnished with a sofa and armchairs
Caroline Astor Suite - (680 square feet)
St. Regis Suite - (1,000 square feet) – 19 total
Empire Suite - (2,800 square feet) – 1 total
The Room
We made our way to the elevator, then up to the 9th floor. The St. Regis Hotel occupies the first few floors and the St. Regis Residences have claim to the preferred higher floors.
Not sure how you make a hallway sexy but you managed to do it, St. Regis
Upon entering the 440 sq ft room, you first come across the “entry” or foyer–because no luxury hotel in their right mind would forgo this formal greeting area.
To think of all of noses that have been powered here
Although stuck slumming it in the base/standard room, it is a St. Regis standard room after all. This equates to highly automated luxury everywhere.
Floor plan of a “Superior Room”
Finally making it to the bedroom, we found a very well decorated and homey feeling room. Everything was in terrific shape with a rather “sturdy” feel throughout.
Pardon me, Lady Grantham, I’ll be on the Chaise Lounge
The room is highly automated: all of the lights are one-button touch control with a few different settings to set whatever mood you’re trying to set. The A/C and the lights were controllable bedside as well via the phone system.
View of Buckhead from the bedroom window
The Bathroom
I always hate it when a hotel is nicer than my own apartment; I hate it even more when it’s much nicer. This St. Regis Atlanta fits in this category. You’ll enter to the dual-sink marble vanity. And, it wouldn’t be a St. Regis without a TV built into the mirror–because who doesn’t want to watch TV while shaving? This might be the single-most item that has completely spoiled me and made adapting back to normal, 99%-er real life totally miserable. #FirstWorldProblems….
The oversized tub comes complete with bath salts (not the kind that, if inhaled, will turn you into a flesh eating zombie–for better or worse) and resort-style French Door panels that open up to the bedroom.
Resort-style panels that open up to the bedroom
All surfaces are elegantly tiled, including the shower and bathroom.
The Gym
The gym is above average and on par with St. Regis’ standards. Other than that, not much to say here– didn’t use it but looks like it would get the job done:
Gym windows overlooking the pool
Lobby/Bars/Restaurants/Room-service
As with all St. Regis’, they had the ceremonial champagne sabering (learn all you want to know and more about “saberage” here: Wiki article). The St. Regis participates because it somehow pays homage to the St. Regis family? I participate because I get free champagne.
Astor Court Review
As a Starwood Platinum member, we were offered an amenity at check-in and took the vouchers for “complimentary continental breakfast.” The St. Regis Atlanta handles this by basically giving you up to $19 to spend per guest (a max of 2 guests) at the Astor Court restaurant.
The tone was really set when we sat down and McCown was offered a “lint free napkin” whatever the hell that means…the waiter further insisted, “we can get you a black napkin, if necessary.” I suppose this was since she was wearing black pants? Either way, I’m all for #firstworldproblems but let’s take it down a notch, St. Regis. I think we’ll cope with the lint.
Most of the choices on the menu are in the $14-18 range, with a few near $26 so, by the time you add coffee, tax and tip, you’ve quickly blown through your $19 voucher which really begs the question: how do they think that $19 covers breakfast?
I ordered the FINEST LOBSTER FRITTATA ($26) because, well, why not? Apart from lobster and egg, it comes with fingerling potatoes, asparagus and herbs topped with a “Bloody Mary” salad and fresh horseradish. Again, why not? At first, I found there to be too much Bloody Mary salad celery on top but not enough tomato/spice taste. The lobster was somewhat chewy, but that figures. In fact, the whole thing was a little chewy/spongy, but it actually started to grow on me. It was packed with lots of potatoes, asparagus and some cheese. The lobster meat was hard to find but, when I found it, was great.
FINEST LOBSTER FRITTATA ($26)
McCown went for the SUMPTUOUS ST. REGIS OMELET ($18): fall mushrooms, herbs, white truffle oil, creme fraiche and an artisan cheese. It was great; such a juicy, moist and very well-cooked omelette. Basically, truffle oil galore with excellent mushrooms. And, anything with truffle oil is perfect.
The Astor Court restaurant was enjoyable, no doubt. It made sense to eat with our $38 worth of vouchers. I doubt I would go out of my way to come here as a local, but wouldn’t have a problem returning as a hotel guest.
Service
As with just about any St. Regis, the service was outstanding. The check-in agent really seemed to go out of his way to be polite and enthusiastic and all other interactions with service staff were great, although none memorable, for better or worse.
When we came back to our room after the turn-down service, there was a shoe shine bag on the bed with a note announcing a complimentary shoe shine–uh, yes please. Similar to my teeth and the dentist, the only time these suckers get a deep clean is when someone else does it:
Sure enough, when we got back from breakfast, some freshly shined shoes were waiting for me:
BOTTOM LINE: Give me the St. Regis Atlanta any day. An upgrade would have been awesome, but I’ll never complain about their lowest-tier room. Never.
Mar 20, 2014, 2:05 am
#110
FlyerTalk Evangelist
Join Date: Jun 2008
Location: Florida, the crazy folks state.
Programs: Marriott Titanium Marriott Platinum for life.
Posts: 16,974
My review of the St. Regis Atlanta below, originally posted here: Weekend Blitz - The St. Regis Buckhead – Atlanta, Georgia. Hopefully some will find it useful!
.
.
I would add that while expensive I find that with the $19 voucher I can eat like a king for just a few bucks extra.
Once again, thanks for that review.
Jul 21, 2015, 1:26 pm
#113
Suspended
Join Date: Jan 2013
Location: Barcelona
Posts: 3,317
After three bookings and three cancellations, I finally made it to the St. Regis ATL. Gorgeous hard product (maybe the prettiest St. Regis lobby I've seen in awhile). That said, this is some of the coldest service I've had. It's going to be an interesting stay.
Jul 21, 2015, 6:34 pm
#114
Suspended
Join Date: Oct 2003
Location: New York, NY
Programs: Delta - Gold; Starwood - Platinum; HHonors - Diamond & Avis Preferred
Posts: 10,869
Please take and share pictures.
Jan 18, 2017, 2:28 pm
#115
Join Date: Jan 2012
Location: South Carolina
Programs: AMEX Platinum, Visa Signature, SPG Gold
Posts: 87
FYI, this property will be undergoing a complete renovation of all the rooms this year. I assume it will be done floor by floor.
We usually stay here a few times a year for weekend getaways, and some of the rooms are definitely showing wear and tear, so the renovation is well-timed.
I also didn't see anyone mention Atlas Restaurant, which has been open about two years. It is an excellent choice for a high-end dinner. It is located across the hall from the bar.
Still a great hotel overall.
We usually stay here a few times a year for weekend getaways, and some of the rooms are definitely showing wear and tear, so the renovation is well-timed.
I also didn't see anyone mention Atlas Restaurant, which has been open about two years. It is an excellent choice for a high-end dinner. It is located across the hall from the bar.
Still a great hotel overall.
Oct 18, 2017, 8:05 pm
#116
Suspended
Join Date: Aug 2013
Location: Southern California, USA
Programs: Marriott Ambassador and LTT, UA Plat/LT Gold, AA Gold
Posts: 8,764
FYI, this property will be undergoing a complete renovation of all the rooms this year. I assume it will be done floor by floor.
We usually stay here a few times a year for weekend getaways, and some of the rooms are definitely showing wear and tear, so the renovation is well-timed.
I also didn't see anyone mention Atlas Restaurant, which has been open about two years. It is an excellent choice for a high-end dinner. It is located across the hall from the bar.
Still a great hotel overall.
We usually stay here a few times a year for weekend getaways, and some of the rooms are definitely showing wear and tear, so the renovation is well-timed.
I also didn't see anyone mention Atlas Restaurant, which has been open about two years. It is an excellent choice for a high-end dinner. It is located across the hall from the bar.
Still a great hotel overall.
Oct 18, 2017, 8:08 pm
#117
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,409
Do they still do the evening "saboring" of the champagne bottle ritual? The Atlanta StR was the first time I saw this--I've since participated in Shanghai and some other locations--and it was done well, in the hallway outside of the bar where there was a display window about their wine cellar.
Oct 18, 2017, 8:14 pm
#118
Suspended
Join Date: Aug 2013
Location: Southern California, USA
Programs: Marriott Ambassador and LTT, UA Plat/LT Gold, AA Gold
Posts: 8,764
Do they still do the evening "saboring" of the champagne bottle ritual? The Atlanta StR was the first time I saw this--I've since participated in Shanghai and some other locations--and it was done well, in the hallway outside of the bar where there was a display window about their wine cellar.
Last edited by bhrubin; Oct 18, 2017 at 9:19 pm
Oct 18, 2017, 8:45 pm
#119
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,409
IIRC I've stayed in some StR properties that did not do it, while others only do it on certain days. Shanghai (the old StR which is now the Hongta LC place) called it a nightly ritual back in the day under one manager, while I don't recall them doing it at all when two or three previous managers were at the helm......and I've stayed here enough that I think I would have noticed and managed to attend on at least one evening during this period.
Oct 23, 2017, 4:25 am
#120
Join Date: Jan 2012
Location: South Carolina
Programs: AMEX Platinum, Visa Signature, SPG Gold
Posts: 87