Last edit by: cbellero
Transportation Resort Charge Policy
The resort will arrange combined speedboat transfers to and from Male International Airport and the fee is 136 USD per person (inclusive of the 12% GST and 10% Service Charge). International flight details are required to arrange transfers.
Some rate plans are inclusive of the transfer fee. Please check the rate description. Other terms and conditions may apply.
As of March 2021, hotel website states speedboat transfer is complimentary.
Information for Guests with Children
Due to the design and the general layout of our Water Bungalow, Water Villa, Water Suite and Ocean Villa children below the age of 12 cannot be accommodated in these room types. Children above the age of 12 are allowed when staying with a parent (maximum of 2 pax per room including child).
Please contact the resort for further information.
Mandatory Transportation Information
The resort is just a short 20 - 25 minutes speed boat ride away from Male' Airport.
Please contact the resort at sheraton dot maldives at sheraton dot com for transportation arrangements or fill in your details here.
New Green Tax Beginning November 1, 2015
Beginning November 1, 2015, a new Green Tax of 6 USD per day per person will go into effect. This will be in addition to the 10% Service Charge and the 12% Goods and Services Tax.
Mandatory New Year's Eve Dinner: December 31, 2015
There will be a compulsory New Year's Eve dinner supplement for all guests staying over or arriving on December 31, 2015. The rate is 431 USD per adult and 172 USD per child ages 2 to 11. This will be automatically added to the room bill. Please contact the resort for further information.
Reaching out to the hotel
[email protected]
The resort will arrange combined speedboat transfers to and from Male International Airport and the fee is 136 USD per person (inclusive of the 12% GST and 10% Service Charge). International flight details are required to arrange transfers.
Some rate plans are inclusive of the transfer fee. Please check the rate description. Other terms and conditions may apply.
As of March 2021, hotel website states speedboat transfer is complimentary.
Information for Guests with Children
Due to the design and the general layout of our Water Bungalow, Water Villa, Water Suite and Ocean Villa children below the age of 12 cannot be accommodated in these room types. Children above the age of 12 are allowed when staying with a parent (maximum of 2 pax per room including child).
Please contact the resort for further information.
Mandatory Transportation Information
The resort is just a short 20 - 25 minutes speed boat ride away from Male' Airport.
Please contact the resort at sheraton dot maldives at sheraton dot com for transportation arrangements or fill in your details here.
- Transportation is available 24 hours a day and 7 days a week.
- The cost for the combined roundtrip transfer service from/to MLE International Airport is 136 USD per person.
- Please note that all speedboat transfers are subject to weather conditions and may not be able to operate in extreme weather.
- Advance notice for changes is required at (960) 665 0225 x4.
New Green Tax Beginning November 1, 2015
Beginning November 1, 2015, a new Green Tax of 6 USD per day per person will go into effect. This will be in addition to the 10% Service Charge and the 12% Goods and Services Tax.
Mandatory New Year's Eve Dinner: December 31, 2015
There will be a compulsory New Year's Eve dinner supplement for all guests staying over or arriving on December 31, 2015. The rate is 431 USD per adult and 172 USD per child ages 2 to 11. This will be automatically added to the room bill. Please contact the resort for further information.
Reaching out to the hotel
[email protected]
Sheraton Full Moon Resort & Spa, Maldives [Master Thread]
#316
Join Date: Nov 2008
Programs: SPG-Plat, Hilton-Diamond, Club Carlson-Silver, Cathay-Diamond, Virgin-Gold
Posts: 2,183
Surely as a Sheraton they were allowed to keep a lounge as it was or does Marriott dictate certain things that meant they needed to close it? I am disappointed by Marriott as the one thing people have told me is Marriott despite plenty of downsides is they like consistency and I had hoped they would have goe with all Sheraton hotels/resorts need a lounge and enforced it! Seems its quite the opposite!
#317
Join Date: Nov 2009
Location: BC, Canada
Programs: Marriott LTP
Posts: 138
Wow - this is truly a shame. I have a 12-night stay booked here for Spring 2019. The lounge was a significant part of my decision to book this property. I will be cancelling and booking elsewhere...
#318
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,521
Please communicate with the hotel and let them know why you are cancelling. Thx
#319
Join Date: Nov 2009
Location: BC, Canada
Programs: Marriott LTP
Posts: 138
#320
Join Date: Aug 2018
Location: Portsmouth, NH
Programs: AA EXP, MRT Lifetime Titanium Elite, UAL, DL, SPG
Posts: 40
Surely as a Sheraton they were allowed to keep a lounge as it was or does Marriott dictate certain things that meant they needed to close it? I am disappointed by Marriott as the one thing people have told me is Marriott despite plenty of downsides is they like consistency and I had hoped they would have goe with all Sheraton hotels/resorts need a lounge and enforced it! Seems its quite the opposite!
#321
FlyerTalk Evangelist
Join Date: Sep 1999
Location: New York, NY, USA
Posts: 12,482
#322
Join Date: Dec 2014
Location: Bangkok
Programs: Marriott Bonvoy Titanium, BAEC Silver, TK Miles & Smiles Elite
Posts: 2,209
Well, we can test this. Off the top of my head, there's a Club Lounge at the Sheraton Nha Trang and the Sheraton Hua Hin. Are these closed now too?
#323
Join Date: Aug 2018
Location: Portsmouth, NH
Programs: AA EXP, MRT Lifetime Titanium Elite, UAL, DL, SPG
Posts: 40
I'd love to hear what others heard from SPG recently about this.
#324
Join Date: Nov 2008
Programs: SPG-Plat, Hilton-Diamond, Club Carlson-Silver, Cathay-Diamond, Virgin-Gold
Posts: 2,183
There is also one at Sheraton Tenerife, the website still shows it is offering to sell them middle of next year. So either not updated yet or agent didn't know what they are talking about. If true it is a big issue to me and anothe rpush away from this disaster of a merger,
#325
#328
Join Date: Nov 2008
Programs: SPG-Plat, Hilton-Diamond, Club Carlson-Silver, Cathay-Diamond, Virgin-Gold
Posts: 2,183
Will post more when I have time, but just did a couple of nights here for convenience and would simply avoid anyone (Elite or otherwise) to avoid what is a poorly run, really couldn't care property.
Music playing until 23.15 you can't escape from, 4 separate requests to get shampoo and body wash in the room when you arrive (including to the manager on Duty), requests to have the resort manage get in touch ignored while having no hot water and kettles that burn you.
Easily the worst property I have stayed at in many years in regards complete absence of management or being able to even get the basics right. Only plus is the breakfast is better than expected!
Music playing until 23.15 you can't escape from, 4 separate requests to get shampoo and body wash in the room when you arrive (including to the manager on Duty), requests to have the resort manage get in touch ignored while having no hot water and kettles that burn you.
Easily the worst property I have stayed at in many years in regards complete absence of management or being able to even get the basics right. Only plus is the breakfast is better than expected!
#329
Join Date: Jul 2018
Location: Italy
Programs: Accor Gold, Marriott Titanium, IHG Diamond , Amex Platinum
Posts: 1,484
I booked with points in advance 7 nights on next late August.
maybe better to change ? Unfortunately no other Marriott options at the same points x night rate (50 k).
I could use the points to pay most of the 10 nights (in Bali) before to get in Maldives and choose a non Marriott resort
very undecided what to do
maybe better to change ? Unfortunately no other Marriott options at the same points x night rate (50 k).
I could use the points to pay most of the 10 nights (in Bali) before to get in Maldives and choose a non Marriott resort
very undecided what to do
#330
Join Date: Nov 2008
Programs: SPG-Plat, Hilton-Diamond, Club Carlson-Silver, Cathay-Diamond, Virgin-Gold
Posts: 2,183
I booked with points in advance 7 nights on next late August.
maybe better to change ? Unfortunately no other Marriott options at the same points x night rate (50 k).
I could use the points to pay most of the 10 nights (in Bali) before to get in Maldives and choose a non Marriott resort
very undecided what to do
maybe better to change ? Unfortunately no other Marriott options at the same points x night rate (50 k).
I could use the points to pay most of the 10 nights (in Bali) before to get in Maldives and choose a non Marriott resort
very undecided what to do
As for the $90 per person buffet in the evening, just avoid.