Dec 9, 2014, 2:39 pm
Last edit by: Oxon Flyer
Receive Starpoints or credit for declining housekeeping.
See the Starwood Green Choice Program Description & FAQ for details.
Green Choice options, awarded at check out for each night you decline housekeeping services (except day of departure) :
North America & Europe/Middle East
500 Starpoints, at participating Sheraton, Westin, Luxury Collection, Le Méridien, St. Regis and W locations.
250 Starpoints at participating Aloft, Element and Four Points by Sheraton locations.
Or $5 USD (amount may change based on location/region) voucher at participating food and beverage outlets within the hotel.
Latin America
Participating hotels provide a 250 Starpoint option or $5 Food & Beverage option only
Asia Pacific
Participating hotels provide a 250 Starpoint option only.
The maximum number of Green Choice nights allowed is determined by each hotel, but is normally 3 consecutive nights. For longer stays, after housekeeping on the 4th night, you can usually then have another 3 consecutive Green Choice nights.
Flyertalk wiki of participating and non-participating Green Choice properties :
http://www.flyertalk.com/forum/starwood-starwood-preferred-guest/1503438-post-properties-participate-make-green-choice-program.html#post21451970
See the Starwood Green Choice Program Description & FAQ for details.
Green Choice options, awarded at check out for each night you decline housekeeping services (except day of departure) :
North America & Europe/Middle East
500 Starpoints, at participating Sheraton, Westin, Luxury Collection, Le Méridien, St. Regis and W locations.
250 Starpoints at participating Aloft, Element and Four Points by Sheraton locations.
Or $5 USD (amount may change based on location/region) voucher at participating food and beverage outlets within the hotel.
Latin America
Participating hotels provide a 250 Starpoint option or $5 Food & Beverage option only
Asia Pacific
Participating hotels provide a 250 Starpoint option only.
The maximum number of Green Choice nights allowed is determined by each hotel, but is normally 3 consecutive nights. For longer stays, after housekeeping on the 4th night, you can usually then have another 3 consecutive Green Choice nights.
Flyertalk wiki of participating and non-participating Green Choice properties :
http://www.flyertalk.com/forum/starwood-starwood-preferred-guest/1503438-post-properties-participate-make-green-choice-program.html#post21451970
'Make a Green Choice' (MAGC) Decline Housekeeping for 250/500 Starpoints or $5 credit
Nov 5, 2014, 7:47 pm
#811
Join Date: Sep 2013
Location: Asia
Programs: KF Gold | IHG Amb | SPG LTG | HH Gold
Posts: 548
I'm staying at the W Guangzhou were the sign in the room was offering 500 SPG points each night maid service is declined. However, just was notified that beginning today, it is changing to only 250 points per night. According to the front desk, they changed this to more streamline different requests including now replenishing your water and toiletries every night.
Is this a chain-wide change to the 250 points for MAGC option or just this property?
Is this a chain-wide change to the 250 points for MAGC option or just this property?
First time hearing hotels offering different points for taking part...
Nov 6, 2014, 6:11 am
#812
Join Date: Jan 2012
Location: NYC
Programs: Delta DM, SPG Plat 100 (LT Gold), IHG Spire, Hyatt Diamond, HH Gold, National EE, Hertz Prez Circle
Posts: 473
Originally Posted by fizzer
On 5 of the last 6 or 7 stays where we have used the program we have had to email the hotel a week or two after the stay points have credited to chase them up. Sometimes more than once. A minor inconvenience only perhaps, but still something that really shouldn't be necessary. This has involved hotels in Canada, the US and Europe. Is there a process glitch that is causing this or have we just been unlucky with multiple hotels?
Originally Posted by petec88
I'm staying at the W Guangzhou were the sign in the room was offering 500 SPG points each night maid service is declined. However, just was notified that beginning today, it is changing to only 250 points per night. According to the front desk, they changed this to more streamline different requests including now replenishing your water and toiletries every night.
Is this a chain-wide change to the 250 points for MAGC option or just this property?
Is this a chain-wide change to the 250 points for MAGC option or just this property?
Nov 6, 2014, 7:27 am
#813
Join Date: Apr 2014
Posts: 64
I've been taking the strategy of reserving a 2 double bed room when staying for a week and using make a green choice. Sleep in one bed the first two nights and the other bed the second two nights. Just hang your towel up after you shower and you have at least 2-3 spare in the room.
Not a bad deal for an extra 1500-2000pts.
Not a bad deal for an extra 1500-2000pts.
Nov 6, 2014, 9:35 am
#814
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,521
Interesting. So you change the sheets on your bed at home every other day?
Nov 6, 2014, 11:26 am
#815
Join Date: Apr 2014
Posts: 64
Nope, but there's nothing like getting into a freshly made bed every day. Doing what I said gives you about 50% of that effect while still getting the green choice points. I do fully understand that i'm being the opposite of green by flip flopping beds if I'm in a 2 double room. Defeats the purpose I suppose.
Nov 6, 2014, 1:16 pm
#816
Join Date: Nov 2011
Location: California
Programs: Hyatt Global, Marriot Lifetime Titanium
Posts: 2,282
Nope, but there's nothing like getting into a freshly made bed every day. Doing what I said gives you about 50% of that effect while still getting the green choice points. I do fully understand that i'm being the opposite of green by flip flopping beds if I'm in a 2 double room. Defeats the purpose I suppose.
I myself choose Queens when available just to be nicer to the housekeeper. (Making a King bed is not easy!) Not Singles, though; I'm not THAT nice.
Nov 19, 2014, 8:45 pm
#818
Company Representative - Starwood
Join Date: Apr 2005
Location: Singapore
Programs: SPG
Posts: 4,002
I'm staying at the W Guangzhou were the sign in the room was offering 500 SPG points each night maid service is declined. However, just was notified that beginning today, it is changing to only 250 points per night. According to the front desk, they changed this to more streamline different requests including now replenishing your water and toiletries every night.
Is this a chain-wide change to the 250 points for MAGC option or just this property?
Is this a chain-wide change to the 250 points for MAGC option or just this property?
We have an update on your inquiry.
When we rolled the Make A Green Choice program in Asia Pacific, one of the feedback we have received from the majority of our guests is that housekeeping services like making the bed, replenishing drinking water + bathroom amenities & having trash removed were important. As such, we have altered our program to continue to provide these services and at the same time, adjusted the Starpoints reward accordingly.
Thus for AP hotels that are participating in the program, they will be required to provide only 250 Starpoints as the reward.
[email protected]
Thyetus Lee | Social Media Specialist
Starwood Customer Contact Centre (AP) Pte Ltd
Nov 20, 2014, 7:51 am
#819
Moderator: British Airways Executive Club, Marriott Bonvoy
Join Date: May 2006
Location: Englandshire
Programs: SPG LT Plat, BA G, BD*LG, MG Blue+ ...
Posts: 16,032
1) Is this in place of, rather than an addition to, the regular 500-point option ?
2) The MAGC T&Cs (see, for example here and here) specifically offer only the 500-point option at participating Sheraton, Westin, Luxury Collection, Le Méridien, St. Regis and W locations. Will they be updated to reflect the new "YMMV by region" offer, to ensure we won't be getting any ranty "I didn't get my full MAGC points as promised by the T&Cs
" posts ?
Nov 20, 2014, 7:54 am
#820
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
2) The MAGC T&Cs (see, for example here and here) specifically offer only the 500-point option at participating Sheraton, Westin, Luxury Collection, Le Méridien, St. Regis and W locations. Will they be updated to reflect the new "YMMV by region" offer, so that we won't be getting any ranty "I didn't get my full MAGC points as promised by the T&Cs" posts ?
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Nov 20, 2014, 8:26 am
#821
Join Date: Apr 2014
Posts: 64
I've been running into the issue at multiple properties where you request MAGC at the front desk at check in only to return to your room on subsequent nights to find the room made up and no MAGC Voucher.
I checked into Sheraton on Dock Street in Philadelphia this week and made the request Monday night. I get home tuesday after work and had no voucher and the bed was made up. I call the front desk and ask them to make sure I'm participating in MAGC. Get home Wednesday after work, no voucher, bed made. Thursday morning, I have one Voucher, which should have been my third.
Took the voucher to front desk and told them I should have three of these and to make sure I get the 1500 points as I've now asked 3x to participate in the program.
We'll see what happens...
I checked into Sheraton on Dock Street in Philadelphia this week and made the request Monday night. I get home tuesday after work and had no voucher and the bed was made up. I call the front desk and ask them to make sure I'm participating in MAGC. Get home Wednesday after work, no voucher, bed made. Thursday morning, I have one Voucher, which should have been my third.
Took the voucher to front desk and told them I should have three of these and to make sure I get the 1500 points as I've now asked 3x to participate in the program.
We'll see what happens...
Nov 20, 2014, 8:29 am
#822
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,169
Why is it so hard?
I'd estimate that in 1 of 4 stays where I do MAGC, the points don't post, and I need to chase them down. And typically, when I do check out, I remind them to make sure my Plat / MAGC points post. And yet inevitably something goes wrong...
Are there magic words I need to say?
Are there magic words I need to say?
Nov 20, 2014, 7:23 pm
#823
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,819
I'd estimate that in 1 of 4 stays where I do MAGC, the points don't post, and I need to chase them down. And typically, when I do check out, I remind them to make sure my Plat / MAGC points post. And yet inevitably something goes wrong...
Are there magic words I need to say?
Are there magic words I need to say?
Nov 25, 2014, 7:00 pm
#824
Join Date: Sep 2013
Location: Asia
Programs: KF Gold | IHG Amb | SPG LTG | HH Gold
Posts: 548
Nov 25, 2014, 8:33 pm
#825
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,819
I doesn't look like a specific brand standard, some properties choose not to participate.