Westin Atlanta Airport [Master Thread]
#107
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#108
Join Date: Jan 2004
Location: FL
Programs: AA PLAT, HILTON DIAMOND, MARRIOTT LIFETIME TITANIUM
Posts: 616
Sheraton ATL vs. Westin ATL
I always stay at the Sheraton ATL, thinking about trying Westin ATL.
I like the Sheraton ATL because I have my family of 4, and we can eat at the Club Lounge.
Does anyone know if the Westin ATL is good at giving SPG Plat's free breakfast for everyone staying in the room?
Does the Westin ATL have a hottub? Is it any good?
I like the Sheraton ATL because I have my family of 4, and we can eat at the Club Lounge.
Does anyone know if the Westin ATL is good at giving SPG Plat's free breakfast for everyone staying in the room?
Does the Westin ATL have a hottub? Is it any good?
#109
Join Date: Jan 2000
Location: Grand Rapids, MI, USA
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Posts: 315
I have stayed at the Westin ATL with my wife and 3 kids and they have always been good about giving free breakfast to all of us. The one caveat is that we have booked 2 points rooms in these cases, so not sure if that helps or not to cover all 5 of us.
The breakfast is a buffet style, but is a very good buffet, with lots of hot and cold options and good service.
We always have enjoyed the Westin ATL airport, but it looks like they have recently gone from a Cat 2 (3K pts/rm weekend) to Cat 3 (7K pts/rm) so we will be trying the Sheraton ATL. How is the breakfast and rooms there?
The breakfast is a buffet style, but is a very good buffet, with lots of hot and cold options and good service.
We always have enjoyed the Westin ATL airport, but it looks like they have recently gone from a Cat 2 (3K pts/rm weekend) to Cat 3 (7K pts/rm) so we will be trying the Sheraton ATL. How is the breakfast and rooms there?
#110
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I have stayed at the Westin ATL with my wife and 3 kids and they have always been good about giving free breakfast to all of us. The one caveat is that we have booked 2 points rooms in these cases, so not sure if that helps or not to cover all 5 of us.
The breakfast is a buffet style, but is a very good buffet, with lots of hot and cold options and good service.
We always have enjoyed the Westin ATL airport, but it looks like they have recently gone from a Cat 2 (3K pts/rm weekend) to Cat 3 (7K pts/rm) so we will be trying the Sheraton ATL. How is the breakfast and rooms there?
The breakfast is a buffet style, but is a very good buffet, with lots of hot and cold options and good service.
We always have enjoyed the Westin ATL airport, but it looks like they have recently gone from a Cat 2 (3K pts/rm weekend) to Cat 3 (7K pts/rm) so we will be trying the Sheraton ATL. How is the breakfast and rooms there?
#111
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I have stayed at the Westin ATL with my wife and 3 kids and they have always been good about giving free breakfast to all of us. The one caveat is that we have booked 2 points rooms in these cases, so not sure if that helps or not to cover all 5 of us.
The breakfast is a buffet style, but is a very good buffet, with lots of hot and cold options and good service.
We always have enjoyed the Westin ATL airport, but it looks like they have recently gone from a Cat 2 (3K pts/rm weekend) to Cat 3 (7K pts/rm) so we will be trying the Sheraton ATL. How is the breakfast and rooms there?
The breakfast is a buffet style, but is a very good buffet, with lots of hot and cold options and good service.
We always have enjoyed the Westin ATL airport, but it looks like they have recently gone from a Cat 2 (3K pts/rm weekend) to Cat 3 (7K pts/rm) so we will be trying the Sheraton ATL. How is the breakfast and rooms there?
#112
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Should probably ask that question in the Sheraton thread? It could use an update. He He He
BTW there's a new Renaissance very close to the terminal.
#113
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Stay Report - 6/24 to 6/25
Location: The hotel is a little isolated of the ATL Hotels in that it's a bit farther from the airport than some options and you actually get on the freeway to get to it from ATL. Around the hotel is nothing in walking distance except the Marriott. That said the neighborhood is a lot safer and quieter than some other places near ATL.
Hotel: The hotel is an older high rise which is somewhat gray and imposing from the outside in a Brutalist sort of way. The lobby is very nice though thanks to a lot of natural light. Currently there is a small coffee shop which is open in the mornings, a small bar which serves food and is open right now until 11 PM. The restaurants are currently closed as is the pool though the gym is open. The shuttle currently runs every half hour.
Check In: I had called from the baggage claim at ATL to ask about the shuttle and I was told it would wait five minutes for me. I came outside in less than two and watched it drive away. When I tried to call back the phone rang endlessly without being answered. I had to wait a half hour. The agent when I arrived was apologetic at least. I was told Titanium benefits have been suspended so while I was upgraded to a Junior Suite, I was not given any breakfast benefit.
Room: The junior suite itself was of a nice size but needs repair. There are gouges in the walls and places with peeling paint. The living room and desk area are quite nice but the Wifi was unreliable. It dropped me over a dozen times in a three hour period when I was trying to work. The bathroom was also tiny. Furthermore, when I came back to my room the next morning I found a giant roach on the bed. That was unpleasant.
Dining: The staff at the bar are very friendly but overwhelmed. It took 20 minutes to get simple drink requests filled. The coffee shop is fine though having to pay $9 for a coffee and a bagel right now is unpleasant.
Service Recovery: I relayed all my issues at check out to a manager and she comped my stay. I really appreciated that as it was the right thing to do. That said, I am not coming back here. If I can't count on the Wifi, I can't work. And if they're taking shortcuts during COVID on cleanliness standards I don't trust the hotel.
Location: The hotel is a little isolated of the ATL Hotels in that it's a bit farther from the airport than some options and you actually get on the freeway to get to it from ATL. Around the hotel is nothing in walking distance except the Marriott. That said the neighborhood is a lot safer and quieter than some other places near ATL.
Hotel: The hotel is an older high rise which is somewhat gray and imposing from the outside in a Brutalist sort of way. The lobby is very nice though thanks to a lot of natural light. Currently there is a small coffee shop which is open in the mornings, a small bar which serves food and is open right now until 11 PM. The restaurants are currently closed as is the pool though the gym is open. The shuttle currently runs every half hour.
Check In: I had called from the baggage claim at ATL to ask about the shuttle and I was told it would wait five minutes for me. I came outside in less than two and watched it drive away. When I tried to call back the phone rang endlessly without being answered. I had to wait a half hour. The agent when I arrived was apologetic at least. I was told Titanium benefits have been suspended so while I was upgraded to a Junior Suite, I was not given any breakfast benefit.
Room: The junior suite itself was of a nice size but needs repair. There are gouges in the walls and places with peeling paint. The living room and desk area are quite nice but the Wifi was unreliable. It dropped me over a dozen times in a three hour period when I was trying to work. The bathroom was also tiny. Furthermore, when I came back to my room the next morning I found a giant roach on the bed. That was unpleasant.
Dining: The staff at the bar are very friendly but overwhelmed. It took 20 minutes to get simple drink requests filled. The coffee shop is fine though having to pay $9 for a coffee and a bagel right now is unpleasant.
Service Recovery: I relayed all my issues at check out to a manager and she comped my stay. I really appreciated that as it was the right thing to do. That said, I am not coming back here. If I can't count on the Wifi, I can't work. And if they're taking shortcuts during COVID on cleanliness standards I don't trust the hotel.
#114
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Stay Report - 6/24 to 6/25
Dining: The staff at the bar are very friendly but overwhelmed. It took 20 minutes to get simple drink requests filled. The coffee shop is fine though having to pay $9 for a coffee and a bagel right now is unpleasant.
Service Recovery: I relayed all my issues at check out to a manager and she comped my stay. I really appreciated that as it was the right thing to do. That said, I am not coming back here. If I can't count on the Wifi, I can't work. And if they're taking shortcuts during COVID on cleanliness standards I don't trust the hotel.
Dining: The staff at the bar are very friendly but overwhelmed. It took 20 minutes to get simple drink requests filled. The coffee shop is fine though having to pay $9 for a coffee and a bagel right now is unpleasant.
Service Recovery: I relayed all my issues at check out to a manager and she comped my stay. I really appreciated that as it was the right thing to do. That said, I am not coming back here. If I can't count on the Wifi, I can't work. And if they're taking shortcuts during COVID on cleanliness standards I don't trust the hotel.
David