Falling in the shower
Sep 16, 2007, 5:15 pm
#1
Original Poster
Join Date: Jul 2007
Programs: SPG PLAT, HH DIA, MR, UA 1k
Posts: 23
Falling in the shower
I was staying in the Sheraton Suites Cuyahoga Falls. The hotel is one of the better ones BTW. But this morming, I fell in the shower because the skid resistent stuff was worn off the tub and there wasn't a shower mat. The damage to the shower was that the curtain hooks all broke and my back landed against the toilet.
They comped me breakfast, but I really wanted to pay for breakfast to earn more points.
Has anyone gotten hurt in the same fashion?
They comped me breakfast, but I really wanted to pay for breakfast to earn more points.
Has anyone gotten hurt in the same fashion?
Sep 16, 2007, 5:53 pm
#2
Join Date: Jan 2005
Location: Pacific Northwest
Programs: 2011 Air: AA (Plat) UA (Prem); Hotel: HGP (Dia), HH (Dia), KIT (IC); Car: HZ (PC) AF
Posts: 688
That's It?
I was staying in the Sheraton Suites Cuyahoga Falls. The hotel is one of the better ones BTW. But this morming, I fell in the shower because the skid resistent stuff was worn off the tub and there wasn't a shower mat. The damage to the shower was that the curtain hooks all broke and my back landed against the toilet.
They comped me breakfast, but I really wanted to pay for breakfast to earn more points.
Has anyone gotten hurt in the same fashion?
They comped me breakfast, but I really wanted to pay for breakfast to earn more points.
Has anyone gotten hurt in the same fashion?
That said, a fall in the shower due to hotel negligence and all they give you is a free breakfast? I just recently had several minor, yet irritating problems, at an airport Sheraton (shuttle, room service, breakfast in restaurant) and they promised to comp the stay (presumably including the subject room service and award "goodwill" SPG points (although that seems to be a moving target from promise to promise to what now seems to have been credited).
While these are different properties, something doesn't seem right.
Sep 16, 2007, 6:08 pm
#4
FlyerTalk Evangelist
Join Date: Feb 2003
Location: Denver, CO, USA
Programs: Sometimes known as [ARG:6 UNDEFINED]
Posts: 26,687
Something tells me that a simple, "Not that I'm injured, but I think I will take a few pics of the worn-out skid guard on the bottom of the tub..." would have gotten at least your entire stay comped. 
Sep 16, 2007, 6:37 pm
#5
Join Date: Sep 1999
Location: Charlotte, NC USA
Programs: AA EXP; Marriott Lifetime / Annual Titanium; Massively Missing Starwood
Posts: 5,337
Classic. I got hurt and they gave me something but it cost me points. I'm not mocking at all...just saying that you are truly a points hound! Perhaps a personal injury suit...for lifetime Plat!?
I hope you're ok and am not poking at you...it is kind of funny though...the whole points thing.
I hope you're ok and am not poking at you...it is kind of funny though...the whole points thing.
Sep 16, 2007, 6:41 pm
#6
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Over the Bay Bridge, CA
Programs: Jumbo mas
Posts: 38,626
Well, if you consider having a terry bathmat on a marble floor sliding and causing me to smash my ribcage in the side of the bathtub, subsequently vomiting blood with a severely-bruised ribcage and not able to turn for a month "the same fashion," then yes. How and when I was going to earn points or get whatever comped was not nearly as much on my mind as "should I get to the ER or should I wait."
It wasn't a Starwood property.
If you are well enough to worry about 30 starpoints, you aren't hurt.
It wasn't a Starwood property.
If you are well enough to worry about 30 starpoints, you aren't hurt.
Sep 17, 2007, 1:10 am
#8
Join Date: May 2004
Location: LAX, BUR
Posts: 545
A few years ago, I received a 10K Starpoints (at another property) because there was no hot water in my room.
I think you got shorted on the points.
I think you got shorted on the points.
Sep 17, 2007, 2:23 am
#9
Original Poster
Join Date: Jul 2007
Programs: SPG PLAT, HH DIA, MR, UA 1k
Posts: 23
Starpoints
The bill for breakfast with the wife and 3 kids would have been $53. Plus with the SPG amex, that would have been a lot more than '30 points'.
Being that its going to be close making Plat this year, I didn't want the lose the stay nor did I want to lose any points.
Being that its going to be close making Plat this year, I didn't want the lose the stay nor did I want to lose any points.
Sep 17, 2007, 3:03 am
#10
Join Date: Jun 2007
Location: europe
Programs: EX˛-*wood platinum, EX-hyatt diamond, sixt platinum, hilton silver, leaders club, esselunga verde...
Posts: 2,048
For making Platinum are only the stays and the nights important. The loosing 200, 300 or so Points not.
BTW: 30 or 300 Points is this really important for you?!
Sep 17, 2007, 9:08 am
#11
Moderator: American AAdvantage & Marriott Bonvoy
Join Date: Oct 2002
Location: PHX
Programs: American ExPlat; Marriott/SPG Lifetime Plat; Hyatt Globalist
Posts: 8,116
Sep 17, 2007, 12:43 pm
#12
Join Date: Jun 2007
Location: europe
Programs: EX˛-*wood platinum, EX-hyatt diamond, sixt platinum, hilton silver, leaders club, esselunga verde...
Posts: 2,048
"They comped me breakfast, but I really wanted to pay for breakfast to earn more points."
The stay even?! I don't know!!!
Sep 17, 2007, 2:18 pm
#13
FlyerTalk Evangelist
Join Date: Jun 2001
Programs: DL 1 million, AA 1 mil, HH lapsed Diamond, Marriott Plat
Posts: 28,190
When I saw the title , my immediate thought was, 'Not another compensation thread.' Then I decided I was too cynical for my own good. Nope.
Sep 17, 2007, 5:24 pm
#14
Join Date: Aug 2001
Location: Toronto, Canada
Programs: Liftime Titanium Elite Marriott
Posts: 1,752
Seriously how can you blame the hotel for the fall? I know the hotels have that sticky stuff, but I dont have that at home, and I haven't fallen. Could it be that you were tired or drunk or something? If I was the hotel I really would't know what to do. Its like saying you cut yourself shaving with the hotel razor?
Sep 17, 2007, 5:34 pm
#15
Suspended
Join Date: Dec 2005
Location: HY
Programs: AA-EXP (3.3MM), AAirpass, SQ-PPS Solitaire, DL-PM (.777MM), SPG-Plat, HH-D
Posts: 2,307
You smashed your rib cage and were asking yourself if you should go to the ER or "wait"...? wait for what? room service?