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GONE : Westin Aruba (Leaving Starwood February 27, 2014) [Master Thread]

GONE : Westin Aruba (Leaving Starwood February 27, 2014) [Master Thread]

 
Old Dec 22, 13, 10:34 am
  #226  
 
Join Date: Aug 2008
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Originally Posted by pointsjunkie53 View Post
does anyone know if the westin aruba is being rebranded? i tried to book rooms from 3/14-8/14 and site will not allow me.
Looks like it was been for sale for a while. It was sold to the RIU on November 8, 2013

"ORANJESTAD – Recently, RIU management officially announced to the Aruba government they have reached an agreement with Wells Fargo to purchase the Westin Resort & Casino Aruba."

http://themorningnewsaruba.com/local...westin-resort/
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Old Dec 22, 13, 12:03 pm
  #227  
 
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Sad to lose SPG's presence on such a beautiful island. They finally fixed all the elevators, too.
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Old Dec 22, 13, 6:49 pm
  #228  
 
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Too bad. For those of us who frequently redeem in the Carribean, this is not good news.
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Old Dec 22, 13, 7:16 pm
  #229  
 
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Originally Posted by Minneapolis View Post
Sad to lose SPG's presence on such a beautiful island. They finally fixed all the elevators, too.
Does anyone know if the Westin will change to a RIU or will it stay with the Westin flag under the ownership of RIU? There's a huge RIU property next to the Westin so there might not be a need for more rooms under the RIU brand.
PHLGovFlyer is online now  
Old Dec 23, 13, 3:28 am
  #230  
 
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what does RIU stand for?
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Old Dec 23, 13, 7:12 am
  #231  
 
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Originally Posted by 3rdworldresident View Post
what does RIU stand for?
It's a resort chain.

Right next to the Westin Aruba is a huge RIU resort:

http://www.riu.com/en/Paises/aruba/p...b_eng_07232007
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Old Dec 23, 13, 7:09 pm
  #232  
 
Join Date: Mar 2007
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Originally Posted by FightingIlliniUAL View Post
Too bad. For those of us who frequently redeem in the Carribean, this is not good news.
This line from the article gives me hope...

"RIU also came to an agreement with Starwood, the company that at present manages the hotel. RIU also informed the Minister of Tourism that once the process to buy the Westin (about 2 months) is finalized, they will start with renovating and upgrading the facility. The cost of the renovations are expected to be between 30 to 40 million U.S. dollars"

They have a deal with Starwood and are renovating - could work out great!
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Old Dec 27, 13, 12:30 pm
  #233  
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this hotel is not taking any bookings after 2/27/14. Not sure when they will.
manish is offline  
Old Dec 27, 13, 11:08 pm
  #234  
 
Join Date: Dec 2009
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I just called SPG and all they could tell me is the hotel has been sold. They said an email would be sent out when it is "close" to the switchover as to what would happen to existing bookings. (I said "well, that doesn't help me much" and I was told there was nothing they could do for me.) I also called the hotel and they said they had no idea what would happen, and they had no idea when they would know.

I'm a (reluctant) United 1K who bought nonrefundable tix for my entire family on USAir to stay in two award rooms at the Westin for spring break the first week of April. I'm starting to get that sinking feeling....
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Old Dec 28, 13, 9:53 am
  #235  
 
Join Date: Mar 2003
Location: New York
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We are I same boat for a stay later in year. My question is for thoes of us with confirmed reservations is the hotel ownership responsible for putting us up at another hotel, or is it *w who is responsible for honoring reservations. I would find it hard to believe that when a hotel is bought and closed that they can just cancel reservations when people have bought flights.
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Old Jan 6, 14, 9:52 pm
  #236  
 
Join Date: Jul 2010
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Originally Posted by FlyertalkST View Post
I am at this property now on my honeymoon, taking a break from the sun to let my skin recover while my wife takes a nap. I have been happy with all service so far as everyone has been happy, attentive, and available to help as needed.

I'm on the front-end of my stay, so I will withhold any final review until the trip is over, but if anyone has any questions about the property that might require a report on current conditions "from the ground", I'd be happy to check things out for you, snap a photo, etc. This forum has been an endless supply of traveling wisdom to me so I'm happy to be in a position to help instead of be helped!
I'd love to hear your review. Am considering popping down there end of the month. Thanks
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Old Jan 7, 14, 5:30 pm
  #237  
 
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Originally Posted by BulaRae View Post
I'd love to hear your review. Am considering popping down there end of the month. Thanks
Just got back from a week at the Westin Aruba and have very mixed thoughts on this property. For most folks, whether to stay here or not will really depend on what they are looking for in a resort property.

On the "plus" side, this is most definitely a Westin - Heavenly Bed, lobby scent, decor. The staff was amazing, though everyone in Aruba is super friendly. As a Plat 100, received an upgrade from a limited view room (booked on points) to a Ocean View room on a high floor even though the hotel was sold out.

On the "negative" side:
  • This property is in serious need of refurbishment (at least in the rooms)
  • Only one shower head (and not the new Heavenly Shower set-up)
  • Room didn't have a desk chair, bathrobe, or slippers (all brought up when requeste)
  • Elevators had frequent issues (exacerbated by the fact that it was NYE and the hotel was at capacity)
  • Internet was extremely hit or miss;
  • The pool can be described as functional - other properties in Aruba have much better physical grounds. The Westin seems to be more of a "beach" resort than pool resort; and
  • The Platinum breakfast consisted of fruit, pastries, juice, and coffee, though upgradable (I believe for $10) to the full buffet.

Overall, since my loyalty to SPG trumps everything, if I was going back to Aruba, I would probably hold my nose and book the Westin again.

Those are my general impressions - if you have any questions, happy to answer.
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Old Jan 10, 14, 7:09 am
  #238  
 
Join Date: Dec 2009
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Westin Aruba [Master Thread]

Just got an email from SPG. Hotel has been sold, is closing in Feb for remodelling, and they can't honor our reservation. SPG said they would let me know by Feb 4 if they are able to place us at another property or not.
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Old Jan 10, 14, 8:03 am
  #239  
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We were just in Aruba a week ago, we walked through a number of the resorts, RIU & Westin among them. (others were Marriott, Hyatt, Ritz, Radisson)

Unless the rooms were something quite special, the Westin is indeed in need of a remodel. We thought the grounds/pool/lobby area at the Westin were nothing special at all.

Of all the hotels we toured, Radisson had by far the best pool grounds, nice & wide with lots of private nooks so that it didn't feel as crowded as it was.
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Old Jan 10, 14, 9:54 am
  #240  
 
Join Date: Jul 2013
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Originally Posted by Sweet Willie View Post
We were just in Aruba a week ago, we walked through a number of the resorts, RIU & Westin among them. (others were Marriott, Hyatt, Ritz, Radisson)

Unless the rooms were something quite special, the Westin is indeed in need of a remodel. We thought the grounds/pool/lobby area at the Westin were nothing special at all.

Of all the hotels we toured, Radisson had by far the best pool grounds, nice & wide with lots of private nooks so that it didn't feel as crowded as it was.
Incredibly happy to see this news. This will save tons of people a lot of trouble.

I was recently there. I still have to write to starwood about my stay.

Easily one of the worst places I have ever stayed. Truly disgusting property.

The people who are sad about this property leaving, couldn't have stayed here recently or were incredibly fortunate with the rooms they ended up with. The place is a complete dump and the people there are 100% aware of it.

I felt horrible for the employees because they were top notch. The front desk seemed to be stuck dealing with issues all day long due to the state of the property.
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