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GONE : Westin Aruba (Leaving Starwood February 27, 2014) [Master Thread]

GONE : Westin Aruba (Leaving Starwood February 27, 2014) [Master Thread]

 
Old Jan 18, 12, 2:53 pm
  #166  
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Evelyn

Originally Posted by mikeef View Post
...(William, if you know how to get a good word in for her, please let me know.)...
The best way would be to contact Corporate Customer Service and let them know. They will pass along your comments to the GM's office.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
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Old Jan 19, 12, 10:49 am
  #167  
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Join Date: Aug 2001
Location: Finally back in Boston after escaping from New York
Posts: 13,528
Originally Posted by hooterbif View Post
Wow, thank you for your thorough report.

We reserved 1502 (one bedroom suite) and 1501 (adjoining room) which I believe are joined at the side of the hotel that faces the ocean.

We will take your tips into account.
Truly a great resort with kids. Hope they like lizards! The food everywhere is, um, well, good for kids, anyway.

Originally Posted by Starwood Lurker View Post
The best way would be to contact Corporate Customer Service and let them know. They will pass along your comments to the GM's office.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
^

Mike
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Old Jan 22, 12, 7:36 pm
  #168  
 
Join Date: Dec 2008
Programs: UA General Member, SPG Gold, Hyatt Platinum, Hilton Silver, Hertz 5-star Gold
Posts: 274
We're here now - this place is great. I hope to give a bit more detail when I get back.
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Old Jan 23, 12, 11:40 am
  #169  
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Originally Posted by hooterbif View Post
We're here now - this place is great. I hope to give a bit more detail when I get back.
If you eat at Terraces, tell Evelyn (one of the servers) that the family with the boy-girl 3-year old twins send their regards. We had her for lunch every day two weeks ago.

Just sent in a nice note to CS about her and got a prompt response.

Mike
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Old Jan 23, 12, 3:03 pm
  #170  
 
Join Date: Mar 2007
Programs: SPG Lifetime Platinum, Hyatt Explorist, AA Platinum Pro, Hilton Diamond
Posts: 256
Originally Posted by mikeef View Post

Restaurants: The Westin is at one end, with all of the hotels on one side of the road and the restaurants on the other. We ate at a couple of the restaurants, almost all some variation of bar & grill or Italian. The common theme was that they served food that indicated they weren't counting on repeat business. One of them was a pizza place and the other was a barbecue place that looked like it was owned by the same people who owned Senor Frog's.
My wife and I just returned from our 12th trip to Aruba, and commented that it's hard not to have good meals in Aruba, so I have to disagree with the OP on this. We ate at two restaurants that were on the same strip Mike was on this trip - Soenchi's (an Aruban restaurant) and Amuse Bistro (a French/Caribbean place) that are easy walks from the Westin, and both were great.

Even with young kids, there are a number of good restaurants available an easy walk from the Westin - you just have to be willing to avoid places that look like Senor Frogs. I'd recommend:

Soenchi's - Aruban
Amuse Bistro (in the Playa Linda) - French/Caribbean
Salt & Pepper - Tapas
Gianni's - Italian
Tandoor - Indian
Japengo (in the Hyatt) - Japanese

As well as lots of others - both arubarestaurants.com and restaurantsaruba.com have good recommendations.
AlxStevens is offline  
Old May 20, 12, 8:24 pm
  #171  
 
Join Date: Jan 2010
Programs: MAR Platinum, Delta Plat., IHG Priority Club Plat. Amb., Hilton HHonors Diamond
Posts: 296
Has anyone been here since March who can tell me how they handle the new platinum breakfast benefit?
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Old Jul 25, 12, 7:25 pm
  #172  
 
Join Date: Apr 2005
Location: Ann Arbor Area
Programs: UA Million Miler, BonVoyLifetime Platinum, UA Platinum, President's Club,
Posts: 1,480
I'm returning after a few years and wonder if they're still good about Plat upgrades? Also, I can't recall how I GOT to the hotel from the airport. Do they have shuttle services at the airport, and if not, what is an average cab ride going to cost me? Do they take US Dollars? I'm guessing NO b/c for some reason I have tons of Dutch/Aruban coins floating about my house. Need I exchange money before arriving at the hotel?

PS-sorry for all the questions, I've spent so many trips this year in Mexico and Bahamas and even the DR, that I've forgotten my beloved Aruba!
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Old Jul 25, 12, 8:36 pm
  #173  
 
Join Date: Jun 1999
Location: Rio de Janeiro, BRAZIL
Programs: AA 4MM EXP; Starwood Lifetime Plt
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Originally Posted by thaliajen View Post
I'm returning after a few years and wonder if they're still good about Plat upgrades?
Yes, but there are only two real suites per floor. You have to insist to get one.

Originally Posted by thaliajen View Post
Also, I can't recall how I GOT to the hotel from the airport. Do they have shuttle services at the airport, and if not, what is an average cab ride going to cost me?
There are lots of taxis at the airport, but I rented a car. Even the major international car rental companies have junkie old cars, but it makes seeing the island and going to out of the way beaches much easier.

Originally Posted by thaliajen View Post
Do they take US Dollars? I'm guessing NO b/c for some reason I have tons of Dutch/Aruban coins floating about my house. Need I exchange money before arriving at the hotel?
They accept USD and EUR everywhere.
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Old Jul 25, 12, 10:13 pm
  #174  
 
Join Date: Apr 2005
Location: Ann Arbor Area
Programs: UA Million Miler, BonVoyLifetime Platinum, UA Platinum, President's Club,
Posts: 1,480
Thanks! I'll hope for a suite upgrade, and as I don't like to drive much anyway, I will find a taxi, I'm sure. I checked my Passport and it looks as if I haven't been there since 2008, but that can't be right! Maybe I'm missing a stamp?

Anyway, I hope the hotel lives up to its old reputation! I read a few things on Trip Advisor that made me wonder if things had changed. I guess I'll find out on Saturday!
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Old Jul 26, 12, 6:23 pm
  #175  
 
Join Date: Apr 2009
Location: BC, Canada
Programs: Bonvoy LTTE, VSE 5 Star Elite
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Originally Posted by thaliajen View Post
I'm returning after a few years and wonder if they're still good about Plat upgrades? Also, I can't recall how I GOT to the hotel from the airport. Do they have shuttle services at the airport, and if not, what is an average cab ride going to cost me? Do they take US Dollars? I'm guessing NO b/c for some reason I have tons of Dutch/Aruban coins floating about my house. Need I exchange money before arriving at the hotel?

PS-sorry for all the questions, I've spent so many trips this year in Mexico and Bahamas and even the DR, that I've forgotten my beloved Aruba!
We were just there earlier this month.

We didn't trust the availability of a Platinum upgrade, so we paid the extra points for the full suite. I believe there are 2 junior suites and 2 full suites per floor, so the inventory is quite limited.

Taxis are fixed price by zone. Airport to/from high rise hotel area is $25USD.

Everyone takes USD. No need to change to Florins. You may get Florins back as change though if you use USD...
YYJMSP is offline  
Old Sep 21, 12, 1:17 pm
  #176  
 
Join Date: Jan 2012
Programs: SPG Gold
Posts: 36
Has anyone been recently? I was tempted to get the all inclusive (alcohol) plan but it's $100 per person, per day and you're pretty much stuck drinking on the resort.

Figured instead of eating 'resort food', we can venture off to other good restaurants within the area.

I opted for the Presidential Suite so we'll probably go to the liquor store and it will be much cheaper. But late night, our bar tabs will probably suck. Anyone ever done the all inclusive? Any must see places or things to do?
mwood86 is offline  
Old Oct 8, 12, 8:51 am
  #177  
 
Join Date: Oct 2002
Programs: Marriott Plat Premier/LT Plat; SPG Plat/LT Gold; Hilton Gold; Hyatt Plat
Posts: 2,356
Any recent feedback?

Is the $100 /per person/per day food and drink plan still available? If you are there for 10 days, can you get just for the first 5?

Do you get starpts for getting it?
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Old Oct 8, 12, 9:27 am
  #178  
 
Join Date: Dec 2010
Location: Indianapolis
Programs: Hilton-Diamond Lifetime Platinum AA UA, WN-CP, SPG Gold.
Posts: 7,142
Was there last February, Super place, was upgraded,
Lot of places to eat within an easy walk...
Restaurants on the property are great.
Bus stop near the property, to run downtown...
Good trip...don't miss the Managers Party,
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Old Oct 17, 12, 8:47 pm
  #179  
 
Join Date: Jul 2008
Programs: AA 3MM EXP, UA GOLD, Marriott LT PP, Nat'l Emerald Exec)
Posts: 299
I just left this resort after attempting to check in to two different rooms.

Neither had serviceable internet and I'm here on business.

The manager was kind, cancelled my reservation, and even had a car take me to the Marriott.

C'est la vie.
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Old Oct 18, 12, 5:41 am
  #180  
 
Join Date: Jun 1999
Location: Rio de Janeiro, BRAZIL
Programs: AA 4MM EXP; Starwood Lifetime Plt
Posts: 2,485
Originally Posted by EleanorMcDaniel View Post
I just left this resort after attempting to check in to two different rooms.

Neither had serviceable internet and I'm here on business.

The manager was kind, cancelled my reservation, and even had a car take me to the Marriott.

C'est la vie.
Maybe it was just a temporary problem. When I was there they had two speeds of internet available -- a slower speed, available free to everyone, and a higher speed, paid or free for platinum SPG guests. The higher speed work well.
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