2500 Bonus Points for Additional SPG Cardholder
Oct 10, 2006, 1:19 pm
#91
Join Date: Mar 2006
Programs: American Airlines, starwood
Posts: 206
I applied for and recieved and used our additional cards. The extra points have not showed up on our account. I called customer service(AMX) today and the guy and to write up an inquiry. I was told that I would recieve a letter in 7-10 days with a reply! Is there another phone # I should be calling?
Oct 10, 2006, 2:05 pm
#92
Join Date: Aug 2006
Posts: 135
Originally Posted by shar161
I applied for and recieved and used our additional cards. The extra points have not showed up on our account. I called customer service(AMX) today and the guy and to write up an inquiry. I was told that I would recieve a letter in 7-10 days with a reply! Is there another phone # I should be calling?
Oct 11, 2006, 4:54 am
#93
Join Date: Sep 1999
Location: too far from the airport
Posts: 3,296
Originally Posted by shar161
I applied for and recieved and used our additional cards. The extra points have not showed up on our account. I called customer service(AMX) today and the guy and to write up an inquiry. I was told that I would recieve a letter in 7-10 days with a reply! Is there another phone # I should be calling?
Finally, after Mr. honu offered to forward the original mid-August email, the supervisor reluctantly agreed to post the 2500 points a few days after the next statement closes... will wait and see. Hopefully, we won't have to contact them again.
Oct 11, 2006, 4:55 am
#94
Join Date: Mar 2002
Location: Madison, NJ
Programs: DL PM, Marriot Platinum
Posts: 2,560
Originally Posted by honu
Mr. honu applied back in August, received the card, charged some stuff, and nothing showed up. He called AMEX a couple of days ago, and had to escalate to a supervisor who first wanted a promo code (no such thing visible on the email) and then kept saying that he shouldn't have received the email because it was only for new members...
Finally, after Mr. honu offered to forward the original mid-August email, the supervisor reluctantly agreed to post the 2500 points a few days after the next statement closes... will wait and see. Hopefully, we won't have to contact them again.
Finally, after Mr. honu offered to forward the original mid-August email, the supervisor reluctantly agreed to post the 2500 points a few days after the next statement closes... will wait and see. Hopefully, we won't have to contact them again.
My miles still have not posted. Been about a week and a half I think.
Oct 11, 2006, 12:25 pm
#95
Suspended
Join Date: Sep 2000
Location: USA
Programs: HH Diamond, SPG Gold, PC Platinum Ambassador, Marriott Silver
Posts: 15,249
Originally Posted by cactuspete
Called AMEX. They have never heard of this promo, but will open up an investigation and get back to me via mail in 10 days. 
Oct 11, 2006, 1:11 pm
#96
Join Date: Aug 2006
Posts: 135
Originally Posted by cactuspete
Letter received, requesting that I forward a copy of the solicitation via snail mail. Tel rep refused to provide a fax no. or an e-mail address. Exceedingly irritating.
i'd call back and try another CSR.
Oct 16, 2006, 6:47 am
#97
Join Date: Sep 1999
Location: too far from the airport
Posts: 3,296
Originally Posted by GoCanes
I had the same issue. Although they agreed to post the miles without requiring me to fax in the email.
My miles still have not posted. Been about a week and a half I think.
My miles still have not posted. Been about a week and a half I think.
Oct 16, 2006, 3:19 pm
#98
Join Date: Mar 2000
Posts: 5,651
It is sad that this is such a hit or miss situation.
Oct 16, 2006, 5:41 pm
#99
Join Date: Sep 2006
Location: Minneapolis, MN
Programs: Delta SkyTeam, Marriott Bonvoy
Posts: 72
Its been interesting reading this thread. I followed the link that was provided in a previous message, and applied for an additional card for my partner, (last week) - it arrived on Saturday. Today, I checked my SPG account, and 2500 points had been added.
I wasn't targeted for this promotion.
I wasn't targeted for this promotion.
Oct 16, 2006, 6:58 pm
#100
Join Date: Jun 2006
Posts: 372
Originally Posted by CO_IAH
Its been interesting reading this thread. I followed the link that was provided in a previous message, and applied for an additional card for my partner, (last week) - it arrived on Saturday. Today, I checked my SPG account, and 2500 points had been added.
I wasn't targeted for this promotion.
I wasn't targeted for this promotion.
Oct 16, 2006, 9:16 pm
#101
Join Date: Sep 2006
Location: Minneapolis, MN
Programs: Delta SkyTeam, Marriott Bonvoy
Posts: 72
Originally Posted by sfducati
when did you apply for the additional card?
Oct 16, 2006, 11:36 pm
#102
Join Date: Jun 2006
Posts: 372
Originally Posted by CO_IAH
last week
Oct 18, 2006, 3:43 pm
#103
FlyerTalk Evangelist
Join Date: Mar 2002
Location: Saipan, MP 96950 USA (Commonwealth of the Northern Mariana Islands = the CNMI)
Programs: UA Silver, Hilton Silver. Life: UA .57 MM, United & Admirals Clubs (spousal), Marriott Platinum
Posts: 14,979
Originally Posted by SPN Lifer (Post #89) (7 Oct 06)
The link has room for more than one additional card holder.
I wonder if I'd get points for co-signing for both my wife and for her sister (who lives with us)?
I wonder if I'd get points for co-signing for both my wife and for her sister (who lives with us)?
I'm not one to be too greedy or take undue advantage of promos. In the terms and conditions for a similar promotion with the Hilton AmEx, which were posted in the HH forum in their entirety, the points were only offered for the first additional sign-up.
So my self-restraint paid off, and I still have her in reserve for any "new" similar promotion.
Oct 18, 2006, 3:54 pm
#104
Join Date: Jun 2006
Programs: AA Exp
Posts: 284
For those of you who signed up recently and received your points, how did you sign up? Did you use the web page or call?
It won't let me use the web page giving an error that my info is not correct.
It won't let me use the web page giving an error that my info is not correct.
Oct 23, 2006, 11:20 pm
#105
Join Date: May 2003
Posts: 6,359
Originally Posted by PantyWaster
For those of you who signed up recently and received your points, how did you sign up? Did you use the web page or call?
It won't let me use the web page giving an error that my info is not correct.
It won't let me use the web page giving an error that my info is not correct.
- I signed up for an additional card on Oct. 16th (well after the supposed 9/30/06 "cutoff").
- I used the link in Post #51 of this thread. BTW, thanks to the poster of that link. ^
- FWIW, I already have an additional cardholder on the account that I added about a year ago.
- I signed up my dog for the additional card this time with a fake SSN. He received a new card in the mail today (7 days after signup), therefore I have to assume that they don't check SSNs and run a credit inquiry on these additional cardholders.
- 2500 extra points randomly showed up on my account early this morning (before I even received the card in the mail). The weird thing is that there was no entry on my SPG account for these extra 2500 points, rather my SPG pt balance just went up by 2500 pts. I was searching around my SPG account activity pages to find out where the pts came from this morning, but I couldn't figure it out. Then the card came in the mail this afternoon and I realized that's where the points came from. I assume in the next few days a proper SPG entry will show up with the points, as has been the case with others.
So that should answer just about all the questions. Time to go sign Fido up for an additional HH Amex now for those free 5K HH pts.
