Starwood Discount Codes (SET #)
#316
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
So, what is the appropriate way to use SET codes?
In the past, I have been able to call a hotel and ask if they have a specific rate for customers I am visiting, and they have given me the rate without much issue.
Are these rates supposed to be just for employees of the company or is what I am doing above considered okay?
In the past, I have been able to call a hotel and ask if they have a specific rate for customers I am visiting, and they have given me the rate without much issue.
Are these rates supposed to be just for employees of the company or is what I am doing above considered okay?
Typically, I expect SET codes to be used for company business. As long as you don't misrepresent yourself as being a company employee, and the property accepts you using the rate then you should be fine.
#317
#318
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
#319
Join Date: Jan 2005
Location: Silicon Valley
Programs: Marriott Ambassador
Posts: 1,243
A GM from the Marriott forum explained why unauthorized use of rate codes hurts the business. The simplified way he explained it is as follows: Suppose a hotel has 100 rooms and routine sells out 60 room on average per night. It is happy to give you a discounted rate is you average no more than 20-40 rooms per night. That way it gets rid of those remaining, empty rooms. But if unauthorized users of your rate code bring your average up to say 50 rooms, then you are taking away at least 10 rooms that are expected to be sold at the higher, undiscounted rate. Thus the hotel is losing money. When you go to renegotiate your rates next year you will actually get a worse rate at that hotel because you took too many rooms.
That's why businesses will audit the usage of the rate codes
That's why businesses will audit the usage of the rate codes
#320
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,636
A GM from the Marriott forum explained why unauthorized use of rate codes hurts the business. The simplified way he explained it is as follows: Suppose a hotel has 100 rooms and routine sells out 60 room on average per night. It is happy to give you a discounted rate is you average no more than 20-40 rooms per night. That way it gets rid of those remaining, empty rooms. But if unauthorized users of your rate code bring your average up to say 50 rooms, then you are taking away at least 10 rooms that are expected to be sold at the higher, undiscounted rate. Thus the hotel is losing money. When you go to renegotiate your rates next year you will actually get a worse rate at that hotel because you took too many rooms.
That's why businesses will audit the usage of the rate codes
That's why businesses will audit the usage of the rate codes
#321
Join Date: Feb 2010
Programs: MR-Amb, Hyatt-Globalist, AA-EXP
Posts: 1,744
A GM from the Marriott forum explained why unauthorized use of rate codes hurts the business. The simplified way he explained it is as follows: Suppose a hotel has 100 rooms and routine sells out 60 room on average per night. It is happy to give you a discounted rate is you average no more than 20-40 rooms per night. That way it gets rid of those remaining, empty rooms. But if unauthorized users of your rate code bring your average up to say 50 rooms, then you are taking away at least 10 rooms that are expected to be sold at the higher, undiscounted rate. Thus the hotel is losing money. When you go to renegotiate your rates next year you will actually get a worse rate at that hotel because you took too many rooms.
That's why businesses will audit the usage of the rate codes
That's why businesses will audit the usage of the rate codes
#322
Join Date: Sep 2005
Location: JZRO
Posts: 9,169
A GM from the Marriott forum explained why unauthorized use of rate codes hurts the business. The simplified way he explained it is as follows: Suppose a hotel has 100 rooms and routine sells out 60 room on average per night. It is happy to give you a discounted rate is you average no more than 20-40 rooms per night. That way it gets rid of those remaining, empty rooms. But if unauthorized users of your rate code bring your average up to say 50 rooms, then you are taking away at least 10 rooms that are expected to be sold at the higher, undiscounted rate. Thus the hotel is losing money. When you go to renegotiate your rates next year you will actually get a worse rate at that hotel because you took too many rooms.
That's why businesses will audit the usage of the rate codes
That's why businesses will audit the usage of the rate codes
#323
FlyerTalk Evangelist
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QR GLD; Bonvoy LT TIT
Posts: 12,753
Try a small local hotel within a half-mile of any suburban corporate HQ of a Fortune 500 company. I specifically recall a Red Roof Inn not far from Boeing HQ when I worked for them years ago. It probably would have been cheaper if Boeing had simply purchased the hotel.
#324
Join Date: Jun 2014
Programs: AA Executive Platinum, Delta Diamond for 10 years(2004-2014),Hilton Gold,Club Carlson gold
Posts: 90
Using Oracle SET
Does SPG check ID for using SET codes?
#326
Join Date: Sep 2005
Location: JZRO
Posts: 9,169
Anyone ever denied a SET rate for not being able to produce a business card or contract? No.
#327
Join Date: Jun 2014
Programs: AA Executive Platinum, Delta Diamond for 10 years(2004-2014),Hilton Gold,Club Carlson gold
Posts: 90
IBM code $70 saving
Found $70 saving using IBM code in Chicago. Would I be ask to show IBM ID? Could I show my business card and claim to have a meeting with IBM officials? Thanks for answering!
#328
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,636
While this particular GM’s explanation might be questionable, more volume isn't necessary desirable by the business. I do know of corporate rates on two hotels that have been "locked" down by requiring the booking to come from the corporate designated travel agency because the number of guests illegitimately using the rate is resulting in approved guests being displaced due to lack of room availability.
#329
FlyerTalk Evangelist
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QR GLD; Bonvoy LT TIT
Posts: 12,753
Odds are that you'll be OK. The problem, though, is that if the request ID and you don't have it, you'll likely be paying rack. So you have to decide whether you're comfortable with the downside risk and odds. Multiply them, of course, for the predicted downside cost. I.e., if you figure a 10% chance of being carded, and it will cost you an extra $200 to pay rack, then your predicted cost is $20. Of course, if this is the stay on which you're carded, your actual cost os still $200.
#330
Join Date: Feb 2013
Location: Miami, FL
Programs: UA 1MM, AA Plat, Marriott LT Titanium, Hyatt Glob, IHG ♢ Amb, Hilton ♢, Hertz Pres
Posts: 6,016
I have been asked a few times as well... although it was more prevalent in years I was SPG Gold and is less prevalent in years I'm Platinum.
The lower the rate the higher the odds are you'll be asked imo. Personally that rate sounds quite low. As for your idea... you could try it they might accept. But as the poster below states... rack rate if they don't. Can't imagine that the risk is worth it to you.
Odds are that you'll be OK. The problem, though, is that if the request ID and you don't have it, you'll likely be paying rack. So you have to decide whether you're comfortable with the downside risk and odds. Multiply them, of course, for the predicted downside cost. I.e., if you figure a 10% chance of being carded, and it will cost you an extra $200 to pay rack, then your predicted cost is $20. Of course, if this is the stay on which you're carded, your actual cost os still $200.