Updated 2006 Cat
Jan 3, 2006, 12:24 pm
#16
Join Date: Feb 2003
Location: UK
Posts: 2,324
Originally Posted by Austin99
I agree that the Cat. 5 doesnt make it anything more then an expensive hotel, however most Cat. 5 and Cat. 6 hotels offer great rooms and exceptional customer service along with an expensive rate. If you look up and down at all the Cat. 5 this one is just seems out of place. While it comes with an expensive rate it seems to miss out on having the great rooms and customer service.
Same thing happend with Westin GCM last year . Up to Cat 5 from 4. While a good resort htl , rates also bvary from very low to V high, and not really , in my opinion a Cat5.
However after 1 year Cat 5 , back down to Cat 4.
Maybee Westin ST John the same way.
No Complaining as a few weeks ago booked 10 days Westin St John for 80 K * points.
Jan 3, 2006, 1:16 pm
#17
Join Date: Sep 2005
Location: Lafayette, CO, USA
Programs: SPG Lifetime Plat, AA Gold, UA Gold, DL Silver, HH Gold, Vail Epic
Posts: 9,096
Originally Posted by Austin99
I agree that the Cat. 5 doesnt make it anything more then an expensive hotel, however most Cat. 5 and Cat. 6 hotels offer great rooms and exceptional customer service along with an expensive rate. If you look up and down at all the Cat. 5 this one is just seems out of place. While it comes with an expensive rate it seems to miss out on having the great rooms and customer service.
I haven't stayed at any of the NYC Cat5's, but are the NYC W's and Westin Times Square worthy of Cat5 status if it were based on rooms/service?
Sheraton Maui?
Westin Maui? (I've stayed here but still think it should be Cat4 despite my excellent suite upgrade.)
Westin Los Cabos?
Jan 3, 2006, 2:03 pm
#18
Join Date: Jun 2005
Programs: SPG
Posts: 194
Originally Posted by sc flier
I know what you mean, but some hotels offer a premium location with good service/rooms instead of exceptional service/rooms. I've not yet stayed at St John, so I can't comment too well on your viewpoint about this property.
I haven't stayed at any of the NYC Cat5's, but are the NYC W's and Westin Times Square worthy of Cat5 status if it were based on rooms/service?
Sheraton Maui?
Westin Maui? (I've stayed here but still think it should be Cat4 despite my excellent suite upgrade.)
Westin Los Cabos?
I haven't stayed at any of the NYC Cat5's, but are the NYC W's and Westin Times Square worthy of Cat5 status if it were based on rooms/service?
Sheraton Maui?
Westin Maui? (I've stayed here but still think it should be Cat4 despite my excellent suite upgrade.)
Westin Los Cabos?
Jan 4, 2006, 4:29 am
#19
Suspended
Join Date: Apr 2005
Location: Minneapolis, MN
Programs: NW Silver Elite, Marriott Gold, UA 0P
Posts: 106
Originally Posted by BlondeBomber
new listings posted along with as many non-listed ones as I could think of . . .
Westin Calgary web says 3, spreadsheet says 2
Sheraton Guildford Hotel web says 1, spreadsheet says 3
Sheraton Vancouver Wall Centre web says 3, spreadsheet says 1
The Westin Nagoya Castle web says 2, spreadsheet says 4
Sheraton Sapporo Hotel web says 2, spreadsheet says 3
I am using openoffice to view spreadsheet, so if there is some problem in how openoffice is displaying data, I apologize for bothering.
Jan 4, 2006, 7:43 am
#20
Original Member
Join Date: May 1998
Location: Canada
Programs: AC SE 2MM, HH Dd, SPG; IC Pl/A; AA; DL
Posts: 14,321
Looks like a sort corrupted the table -- a new correct version will be posted shortly . . .
Jan 4, 2006, 7:44 am
#21
Original Member
Join Date: May 1998
Location: Canada
Programs: AC SE 2MM, HH Dd, SPG; IC Pl/A; AA; DL
Posts: 14,321
table is up--if you are having trouble seeing it (cookies etc still giving you the incorrect version), then go to
http://publish.shaw.ca/twallis/starwood.xls
Thanks for the heads up. Seems properties named S-Z were affected?????
http://publish.shaw.ca/twallis/starwood.xls
Thanks for the heads up. Seems properties named S-Z were affected?????
Jan 4, 2006, 7:52 am
#22
Original Member
Join Date: May 1998
Location: Canada
Programs: AC SE 2MM, HH Dd, SPG; IC Pl/A; AA; DL
Posts: 14,321
Let me know if you see anything else out of place. 
Jan 4, 2006, 7:53 am
#23
Original Member
Join Date: May 1998
Location: Canada
Programs: AC SE 2MM, HH Dd, SPG; IC Pl/A; AA; DL
Posts: 14,321
As far as I know, it includes properties not listed on Starwood category listings (at least as of a couple of days ago) but which do appear in the individual hotel listings. There may be additional properties not listed that I didn't catch
Jan 11, 2006, 1:19 pm
#24
Join Date: Feb 2003
Location: UK
Posts: 2,324
William,
Can you advise if the Westin GCM is changing to Cat 4 or has this now changed and it will remain level 5 .
( Still showing 5 on website , but I thought ( although I may well be wrong) that it was listed in your post to be changing to 4)
Thanks for your help.
Can you advise if the Westin GCM is changing to Cat 4 or has this now changed and it will remain level 5 .
( Still showing 5 on website , but I thought ( although I may well be wrong) that it was listed in your post to be changing to 4)
Thanks for your help.
Jan 11, 2006, 1:26 pm
#25
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by jchand
William,
Can you advise if the Westin GCM is changing to Cat 4 or has this now changed and it will remain level 5 .
( Still showing 5 on website , but I thought ( although I may well be wrong) that it was listed in your post to be changing to 4)
Thanks for your help.
Can you advise if the Westin GCM is changing to Cat 4 or has this now changed and it will remain level 5 .
( Still showing 5 on website , but I thought ( although I may well be wrong) that it was listed in your post to be changing to 4)
Thanks for your help.
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]
Jan 11, 2006, 1:41 pm
#26
Join Date: Feb 2003
Location: UK
Posts: 2,324
Originally Posted by Starwood Lurker
I'll be glad to check, but what is GCM?
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]
Grand Cayman
Jan 11, 2006, 1:48 pm
#27
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by jchand
Sorry William
Grand Cayman
Grand Cayman
Hard to say at the moment. In the reservation database it says Category 4, but on the web site it says Category 5. I've asked for clarification from the folks who would know for certain. Once they tell me, I'll be glad to get back to you.Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]
Jan 11, 2006, 2:00 pm
#28
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by jchand
...Grand Cayman
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]
Jan 11, 2006, 2:01 pm
#29
Join Date: Feb 2003
Location: UK
Posts: 2,324
Originally Posted by Starwood Lurker
No problem. Hard to say at the moment. In the reservation database it says Category 4, but on the web site it says Category 5. I've asked for clarification from the folks who would know for certain. Once they tell me, I'll be glad to get back to you.
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]
Hard to say at the moment. In the reservation database it says Category 4, but on the web site it says Category 5. I've asked for clarification from the folks who would know for certain. Once they tell me, I'll be glad to get back to you.Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]
Thanks William.
I appreciate your help.
Jan 12, 2006, 5:17 pm
#30
Join Date: May 2003
Location: NY
Programs: AS Gold/SPG Gold/Hertz PC
Posts: 737
Westin Times Square award availability
Tried in the past week to book an award at Westin Times Square (spg.com still showed it at category 4) and was shown/told (online and through platinum elite line) each time that there is no availability ... today, all of a sudden (and after the change to category 5), there is plenty of award availability. I think it's unfair of the hotel to hold off award availability until the change 
I called the Platinum elite line to see if can still get it at cat. 4. She tried to help but claimed that the system won't allow an over-ride.
I called the Platinum elite line to see if can still get it at cat. 4. She tried to help but claimed that the system won't allow an over-ride.