FlyerTalk Forums - FAQ: Starwood policy: guarantee bedding and smoking preference on paid/award stays

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controller1

Oct 3, 2017 1:44 pm

FlyerTalk Forums Expert How-Tos and Guides

UPDATE: Per Starwood Lurker, Starwood no longer guarantees bed type with any reservation.

Multiple Issues at hotel.. Sold out hotel. Advice needed.

Bed type booked is guaranteed with paid reservations. Bed type booked is not guaranteed with award reservations.

If booked on a BRG rate, the room type is guaranteed but bed type isn't.

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