500 point amenity for award stay
Mar 29, 2005, 7:42 am
#1
Original Poster
Join Date: Jul 2004
Posts: 28
500 point amenity for award stay
Has anyone ever automatically received their 500 point platinum amenity for an award stay? I believe the amenity still applies for a non-paying stay, but it never posts automatically for me. I've had to chase the points with Starwood countless times, and they usually post within 3-4 days but it's still a pain to have to request these credits every time I complete an award stay. I assume this is a "bug" within the system...
Mar 29, 2005, 8:18 am
#2
Original Member
Join Date: May 1998
Location: Orange County, CA, USA
Programs: AA (Life Plat), Marriott (Life Titanium) and every other US program
Posts: 6,411
Yes, They Post
Just got one this weekend, award stay, no hassle.
Mar 29, 2005, 9:14 am
#3
Join Date: Apr 2001
Location: New York, NY
Posts: 544
Does the Platinum Amenity Points really apply to Award Stays (ie: free weekends, using points)?
I haven't receive anything for my past several stays and never thought to ask since they were free nights.
Does this apply to Cash and Points Awards too?
I haven't receive anything for my past several stays and never thought to ask since they were free nights.
Does this apply to Cash and Points Awards too?
Mar 29, 2005, 9:23 am
#4
Join Date: Sep 2003
Location: Orange County, CA
Programs: UA 2MM Lifetime Plat, Marriott Lifetime Titanium
Posts: 1,681
Originally Posted by Mahalo
Does the Platinum Amenity Points really apply to Award Stays (ie: free weekends, using points)?
I just used my 3 free weekend nights this past weekend in Seoul, and the 500 points showed up automatically. I stayed in SFO overnight on the way (award), and those didn't post so I have to send in for them.
Like every stay for me, half the time the amenity points show up and half the time they don't (free or paid).
Mar 29, 2005, 9:33 am
#5
FlyerTalk Evangelist
Join Date: Nov 2003
Location: Jupiter, FL
Programs: DL PM, Marriott Lifetime Titanium, Hilton Silver
Posts: 29,827
Get it in London
We just had award stays (one points, one that stay 5, get 1 free) Sheraton Park Tower and Belgravia and we had the amenity offered at both. We chose the teddy bear, as our 13 month old was with us.
We did have to ask at the Belgravia, not at the Park Tower.
We did have to ask at the Belgravia, not at the Park Tower.
Mar 29, 2005, 10:24 am
#6
FlyerTalk Evangelist
Join Date: May 1998
Location: Texas, U.S.A.
Posts: 19,523
Yes. Platinums officially qualify for the standard Platinum Amenity Choice on SPG Free Award Nights.
Officially you're not supposed to be offered them on some third party bookings, opaque bookings from Priceline and such, and other unusual bookings such as on airline distressed passenger vouchers or airline employee vouchers. There may be other types that don't qualify too. But free nights from the program and Cash & Points nights do qualify.
Officially you're not supposed to be offered them on some third party bookings, opaque bookings from Priceline and such, and other unusual bookings such as on airline distressed passenger vouchers or airline employee vouchers. There may be other types that don't qualify too. But free nights from the program and Cash & Points nights do qualify.
Mar 29, 2005, 12:15 pm
#7
Join Date: Oct 2003
Location: x23.4, y14,5 z5
Programs: BBC World News
Posts: 89
"Cash and Points" Points
Originally Posted by PremEx
But free nights from the program and Cash & Points nights do qualify.
Am I missing something?
Mar 29, 2005, 1:23 pm
#8
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by skeena1
I should know better than to put my 6 lifetime posts up against someone with 18K+, but on my cash and points reservation with Sheraton Centre in Toronto it states: "Rate valid only with Spg Cash & Points award, rate is not eligible for Spg Starpoints."
Am I missing something?
Am I missing something?
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]