Westin Copley Place - Boston [Master Thread]
Feb 8, 2018, 11:31 am
#151
Join Date: Jul 2008
Location: LAS ORD
Programs: AA Pro (mostly B6) OZ♦ (flying BR/UA), BA Silver Hyatt LT, Wynn Black, Cosmo Plat, Mlife Noir
Posts: 5,992
That would seem to be all the more reason to avoid this property.
Feb 16, 2018, 4:21 pm
#152
Join Date: Aug 2011
Programs: Marriott Bonvoy Ambassador
Posts: 598
Stayed here in late December..booked suites already so can't comment on further plat upgrades. Agreed that lounge was pretty bare minimum, although nice inside, and they kindly gave all four of us (in two rooms) access.
Placed in unrenovated rooms and still heard renovation work very clearly. Service wasn't great either. Highly recommend staying away from this property until renovations are complete!
Placed in unrenovated rooms and still heard renovation work very clearly. Service wasn't great either. Highly recommend staying away from this property until renovations are complete!
Apr 12, 2018, 10:06 am
#153
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
I'll be staying here on Friday. Today I got this email:
I understand early check in isn't guaranteed but it still feels a little chintzy to send that out. Though I guess I'm merely SPG Gold so perhaps this is what I should expect.
To help jump start your refreshing stay with us, we have a select amount of rooms available for early arrival. For $25 our front office team will be able to guarantee an 11am check-in for you. Please reply to this email directly if you would like to have your room registered at 11am, as we can only accommodate a limited number of requests. Please note this will authorize the credit card you have on file.
Apr 12, 2018, 8:10 pm
#154
Join Date: Jul 2008
Location: LAS ORD
Programs: AA Pro (mostly B6) OZ♦ (flying BR/UA), BA Silver Hyatt LT, Wynn Black, Cosmo Plat, Mlife Noir
Posts: 5,992
Apr 16, 2018, 9:52 am
#155
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
Stay Report - 4/13 - 4/14
Check In: Handled very well by a friendly agent who was helpful and joked with us which was much appreciated after a long day of work and travel. I as a Gold was not offered a choice of amenity but my welcome points did post so I guess it was fine.
Room: Very impressive as befitting a recent renovation. I've learned not to expect much from rooms with two beds but this one was really nice. There was a lot of space, comfortable beds, outlets next to the bed, room to work at the desk and a really nice bathroom as well. No issues with wifi either and the shower was great. Plus having a view of the river and downtown was nice too. Soundproofing could be a little better I might add (I could hear people talking very clearly in the hallway when they'd pass by).
Other: I ordered coffee and croissants from room service which were a bit expensive but were very tasty and delivered on time. I took a walk by their fitness center which looked quite nice but I noticed the indoor pool that used to be there no longer exists or it was moved from where it used to be. We also had no issues storing our bags for a few hours.
This hotel is expensive but in my opinion one of the best in Boston due to location, service and the rooms. I think it's worth the stiff point expenditure.
Check In: Handled very well by a friendly agent who was helpful and joked with us which was much appreciated after a long day of work and travel. I as a Gold was not offered a choice of amenity but my welcome points did post so I guess it was fine.
Room: Very impressive as befitting a recent renovation. I've learned not to expect much from rooms with two beds but this one was really nice. There was a lot of space, comfortable beds, outlets next to the bed, room to work at the desk and a really nice bathroom as well. No issues with wifi either and the shower was great. Plus having a view of the river and downtown was nice too. Soundproofing could be a little better I might add (I could hear people talking very clearly in the hallway when they'd pass by).
Other: I ordered coffee and croissants from room service which were a bit expensive but were very tasty and delivered on time. I took a walk by their fitness center which looked quite nice but I noticed the indoor pool that used to be there no longer exists or it was moved from where it used to be. We also had no issues storing our bags for a few hours.
This hotel is expensive but in my opinion one of the best in Boston due to location, service and the rooms. I think it's worth the stiff point expenditure.
Apr 16, 2018, 11:34 am
#156
Join Date: Feb 2001
Location: somewhere north of stateside...
Posts: 4,146
Fair enough avoiding the property if the room renos are too loud currently, but this place is definitely my go-to in Boston. I love the location, I've found the staff great and the rooms quiet, personally. IMO, its head and shoulders above the Sheraton. The public spaces at the Liberty are a bit more impressive, but I don't find the rooms all that great. W is also pretty solid, but unless you like hanging out in Downtown Crossing/Theatre District (which is improving, to be fair), I'd take the Westin anytime.
May 28, 2018, 5:54 pm
#157
Join Date: Dec 2013
Location: DC
Programs: AA EXP, UA Plat, Marriott Ambassador/Lifetime Plat, Hilton Diamond
Posts: 27
Stayed here over Memorial Day weekend. Got a Plat upgrade to an Executive Suite with beautiful views of the Prudential Center and river.
Maybe I just have such low expectations of lounges in the US, but I was actually impressed by breakfast in the lounge (didn't attend evening reception). I thought it was a good variety of food and stuff like the muffins actually seemed higher quality than normal.
W and Liberty (and Ritz) are definitely better, but for being only a Category 5 in such a good location in a city like Boston, I thought this was pretty solid.
Maybe I just have such low expectations of lounges in the US, but I was actually impressed by breakfast in the lounge (didn't attend evening reception). I thought it was a good variety of food and stuff like the muffins actually seemed higher quality than normal.
W and Liberty (and Ritz) are definitely better, but for being only a Category 5 in such a good location in a city like Boston, I thought this was pretty solid.
Dec 26, 2018, 2:43 pm
#158
Join Date: Aug 2011
Programs: Marriott Bonvoy Ambassador
Posts: 598
Stayed here for one night over Christmas. Both rooms upgraded to studio suites as Platinum Premier which was nice, although one of the rooms wasn't ready till 6pm and we had to continually check with the front desk who seemed confused. Rooms are much more modern and well designed after the renovation - they did a nice job. Club was fine, and they gave all 4 of us access, but we chose to do the full breakfast buffet at Bar 10 downstairs.
Dec 27, 2018, 2:56 pm
#159
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,371
IMO this is clearly much better than the other convention hotels (Sheraton and Marriott) connected to Prudential Center.
May 11, 2019, 1:47 pm
#161
FlyerTalk Evangelist
Join Date: Mar 2013
Programs: DL PM, MR Titanium/LTP, Hilton Diamond
Posts: 10,130
Just completed a stay here. Stayed on base corporate rate and upgraded to a Studio King as Titanium.
Love the location, room was great (picture below) and I appreciate it not being an all carpet room (and they got the feather-free right). Walking distance to a Star Market which is perfect to stock up for the week -- especially since my room had a mini fridge.
As others have mentioned the lounge is fine but nothing spectacular -- breakfast was pretty basic with a couple of hot items (typically an egg dish and a protein dish) plus yogurts and cereal. That said, I'm usually just a yogurt person for breakfast anyway so it was sufficient for me. They also have an unbranded espresso machine which gets the job done (or a Starbucks in the lobby and in the connect shops if you prefer that).
Lounge is open on the weekend (at least it was on Sunday) -- at night they have some pretty poor finger food (some bread, cheese, carrots, and maybe some packaged food) plus alcohol available for purchase. You can also get into the lounge at all hours with your room key to get tea / coffee / water / soda.
Overall no complaints -- would stay here again though for next visit may try to the W just for the sake of it.
Love the location, room was great (picture below) and I appreciate it not being an all carpet room (and they got the feather-free right). Walking distance to a Star Market which is perfect to stock up for the week -- especially since my room had a mini fridge.
As others have mentioned the lounge is fine but nothing spectacular -- breakfast was pretty basic with a couple of hot items (typically an egg dish and a protein dish) plus yogurts and cereal. That said, I'm usually just a yogurt person for breakfast anyway so it was sufficient for me. They also have an unbranded espresso machine which gets the job done (or a Starbucks in the lobby and in the connect shops if you prefer that).
Lounge is open on the weekend (at least it was on Sunday) -- at night they have some pretty poor finger food (some bread, cheese, carrots, and maybe some packaged food) plus alcohol available for purchase. You can also get into the lounge at all hours with your room key to get tea / coffee / water / soda.
Overall no complaints -- would stay here again though for next visit may try to the W just for the sake of it.
May 11, 2019, 5:01 pm
#162
Join Date: Nov 2017
Programs: AA EXP, Marriott Bonvoy titanium
Posts: 537
Just completed a stay here. Stayed on base corporate rate and upgraded to a Studio King as Titanium.
Love the location, room was great (picture below) and I appreciate it not being an all carpet room (and they got the feather-free right). Walking distance to a Star Market which is perfect to stock up for the week -- especially since my room had a mini fridge.
As others have mentioned the lounge is fine but nothing spectacular -- breakfast was pretty basic with a couple of hot items (typically an egg dish and a protein dish) plus yogurts and cereal. That said, I'm usually just a yogurt person for breakfast anyway so it was sufficient for me. They also have an unbranded espresso machine which gets the job done (or a Starbucks in the lobby and in the connect shops if you prefer that).
Lounge is open on the weekend (at least it was on Sunday) -- at night they have some pretty poor finger food (some bread, cheese, carrots, and maybe some packaged food) plus alcohol available for purchase. You can also get into the lounge at all hours with your room key to get tea / coffee / water / soda.
Overall no complaints -- would stay here again though for next visit may try to the W just for the sake of it.
Love the location, room was great (picture below) and I appreciate it not being an all carpet room (and they got the feather-free right). Walking distance to a Star Market which is perfect to stock up for the week -- especially since my room had a mini fridge.
As others have mentioned the lounge is fine but nothing spectacular -- breakfast was pretty basic with a couple of hot items (typically an egg dish and a protein dish) plus yogurts and cereal. That said, I'm usually just a yogurt person for breakfast anyway so it was sufficient for me. They also have an unbranded espresso machine which gets the job done (or a Starbucks in the lobby and in the connect shops if you prefer that).
Lounge is open on the weekend (at least it was on Sunday) -- at night they have some pretty poor finger food (some bread, cheese, carrots, and maybe some packaged food) plus alcohol available for purchase. You can also get into the lounge at all hours with your room key to get tea / coffee / water / soda.
Overall no complaints -- would stay here again though for next visit may try to the W just for the sake of it.
how is was the elevator situation?
when I was there a few months ago getting downstairs during the am rush was simply stupid. Elevators turned into expresses after a few stops so anyone picked up above you took priority. After waiting ten min I took an up elevator just so I could go down
hotel was nice but elevators alone could ruin this property for me
May 12, 2019, 12:39 pm
#164
FlyerTalk Evangelist
Join Date: Mar 2013
Programs: DL PM, MR Titanium/LTP, Hilton Diamond
Posts: 10,130
how is was the elevator situation?
when I was there a few months ago getting downstairs during the am rush was simply stupid. Elevators turned into expresses after a few stops so anyone picked up above you took priority. After waiting ten min I took an up elevator just so I could go down
hotel was nice but elevators alone could ruin this property for me
May 21, 2019, 10:09 am
#165
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
Stay Report - 5/18 - 5/19
Check In: The agent was really nice and complimented me on being Titanium (wow you must travel a lot!) and told me they'd upgraded me to a junior suite because I was Titanium. I gently corrected her and told her I'd used a SNA for it.
Room: I'm not sure who they're kidding when they call this a junior suite. The only "suite" area is a tiny little "living room" that's literally a small table with two chairs and a TV on the wall. I can't imagine anyone wanting to sit here. The bedroom itself is big and the views were incredible. I was on the 34th floor with sweeping views of downtown and the river. However, the room itself is pretty dated. When I stayed here last year in a normal room it was well renovated but this room looks very late 90s Westin chic. It also had a tiny bathroom and I had to use a surge protector near the bed for outlets.
Lounge: The lounge itself is a very pleasant little room to hang out in. Annoyingly, breakfast stops at 10 AM on weekends and it's also pretty paltry. They had just two hot dishes, a scrambled egg dish and a weird pancake looking dish, plus some fruit and yogurt and breads. It was a little disappointing.
Other: As always location wise I love this hotel. You're steps from the T or Commuter Rail and Amtrak at Back Bay, there are so many good restaurants you can walk to and I had no trouble getting a 3 PM checkout. Still, fairly disappointing use of a SNA.
Check In: The agent was really nice and complimented me on being Titanium (wow you must travel a lot!) and told me they'd upgraded me to a junior suite because I was Titanium. I gently corrected her and told her I'd used a SNA for it.
Room: I'm not sure who they're kidding when they call this a junior suite. The only "suite" area is a tiny little "living room" that's literally a small table with two chairs and a TV on the wall. I can't imagine anyone wanting to sit here. The bedroom itself is big and the views were incredible. I was on the 34th floor with sweeping views of downtown and the river. However, the room itself is pretty dated. When I stayed here last year in a normal room it was well renovated but this room looks very late 90s Westin chic. It also had a tiny bathroom and I had to use a surge protector near the bed for outlets.
Lounge: The lounge itself is a very pleasant little room to hang out in. Annoyingly, breakfast stops at 10 AM on weekends and it's also pretty paltry. They had just two hot dishes, a scrambled egg dish and a weird pancake looking dish, plus some fruit and yogurt and breads. It was a little disappointing.
Other: As always location wise I love this hotel. You're steps from the T or Commuter Rail and Amtrak at Back Bay, there are so many good restaurants you can walk to and I had no trouble getting a 3 PM checkout. Still, fairly disappointing use of a SNA.