Did I get my Platinum welcome gift?
Jan 15, 2005, 11:10 am
#1
Original Poster
Join Date: Jul 2004
Location: Kaneohe
Programs: AA,SPG,HH,BA,Hawaiian
Posts: 79
Did I get my Platinum welcome gift?
Hello,
Last December my husband and I spent three days at the Moana Surfrider in Honolulu. We had a wonderfull time and were upgraded to a great suite. The staff was great at check in, but I don't recall any questions about welcome gifts. I too excited about the upgrade to care. Later I assumed that we would receive the bonus points.
Below is what showed up on the account from that stay.
SPG ELITE 50% BONUS Dec 14, 2004 +323
SHERATON MOANA SURFRIDER
Dec 10, 2004 - Dec 12, 2004 Dec 14, 2004 +646
Sorry if this a stupid question, but, did we get the welcome gift bonus points?
We are new to the SPG Platinum program.
Thanks!
Last December my husband and I spent three days at the Moana Surfrider in Honolulu. We had a wonderfull time and were upgraded to a great suite. The staff was great at check in, but I don't recall any questions about welcome gifts. I too excited about the upgrade to care. Later I assumed that we would receive the bonus points.
Below is what showed up on the account from that stay.
SPG ELITE 50% BONUS Dec 14, 2004 +323
SHERATON MOANA SURFRIDER
Dec 10, 2004 - Dec 12, 2004 Dec 14, 2004 +646
Sorry if this a stupid question, but, did we get the welcome gift bonus points?
We are new to the SPG Platinum program.
Thanks!
Jan 15, 2005, 11:31 am
#2
Join Date: Jul 2003
Programs: Hilton Diamond, Starwood Lifetime Platinum, Marriott Gold, Hyatt Diamond, Delta Platinum
Posts: 2,188
If you were platinum at the time, you should have received your choice of platinum amenity. If you didn't make that choice, you should be able to get the 500 points credited to your account by contacting SPG via e-mail or phone call.
Last edited by ldsant; Jan 15, 2005 at 11:44 am Reason: Personal attack on another member
Jan 15, 2005, 11:39 am
#3
Join Date: Sep 2003
Location: Orange County, CA
Programs: UA 2MM Lifetime Plat, Marriott Lifetime Titanium
Posts: 1,681
Originally Posted by cinnywoo
Below is what showed up on the account from that stay.
SPG ELITE 50% BONUS Dec 14, 2004 +323
SHERATON MOANA SURFRIDER
Dec 10, 2004 - Dec 12, 2004 Dec 14, 2004 +646
Sorry if this a stupid question, but, did we get the welcome gift bonus points?
We are new to the SPG Platinum program.
Thanks!
SPG ELITE 50% BONUS Dec 14, 2004 +323
SHERATON MOANA SURFRIDER
Dec 10, 2004 - Dec 12, 2004 Dec 14, 2004 +646
Sorry if this a stupid question, but, did we get the welcome gift bonus points?
We are new to the SPG Platinum program.
Thanks!
PLATINUM 500 THANK YOU AMENITY Jan 05, 2005 +500
(with the correct date).
Jan 15, 2005, 5:27 pm
#4
Join Date: Sep 2001
Location: LAX, BUR
Programs: SPG Plat, lowly UA Silver
Posts: 191
I have had problems with not being asked and not getting my plat amenity at this hotel a few times. Usually an easy fix during or after my stay.
Jan 15, 2005, 6:25 pm
#5
Join Date: Jul 2003
Programs: Hilton Diamond, Starwood Lifetime Platinum, Marriott Gold, Hyatt Diamond, Delta Platinum
Posts: 2,188
Originally Posted by bigjim
If you were platinum at the time, you should have received your choice of platinum amenity. If you didn't make that choice, you should be able to get the 500 points credited to your account by contacting SPG via e-mail or phone call.
If there is something wrong with this post, which I am saving for future review, I would appreciate that an explanation be provided by whoever edits my post.
Jan 15, 2005, 6:40 pm
#6
FlyerTalk Evangelist
Join Date: Aug 2001
Location: SF CA USA. I love large faceless corporations. And they cherish me in return (sometimes). ;)
Programs: UA Premier Gold/disappointed 1MM, HH Gold, IHG Plat, MB Gold, BW Diam Sel
Posts: 17,575
Originally Posted by bigjim
I apologize to the original poster if something that I said was offensive to them. The moderator edited my post without even bringing to my attention that there was or had been a problem. I was trying to say that I was surprised that the original poster was unable to tell if they had not received their appropriate platinum amenity points because they obviously had spent a lot of time in Starwood hotels. I did not intend this as a personal attack on anyone.
If there is something wrong with this post, which I am saving for future review, I would appreciate that an explanation be provided by whoever edits my post.
If there is something wrong with this post, which I am saving for future review, I would appreciate that an explanation be provided by whoever edits my post.
Jan 15, 2005, 11:35 pm
#7
Moderator: Hyatt Gold Passport & Star Alliance
Join Date: May 1998
Location: London, UK
Programs: UA-1K 3MM/HY- LT Globalist/BA-GGL/GfL
Posts: 12,076
I believe that this thread has become a discussion of Moderation and not on topic, and so am closing it.
Markie - Moderator
Markie - Moderator
