Pre-paid reservations and not keeping it.
Sep 14, 2004, 10:20 am
#1
Original Poster
Join Date: Jul 2004
Posts: 34
Pre-paid reservations and not keeping it.
I have a question-
I recently booked and pre-paid (via SPG.com) two rooms for a one night stay for late Sept.
Currently, it looks like I am not able to make the trip but my travelling companions will be able to go.
Since the rooms are in my name and the rooms have been paid for, is there a way for my companions to keep the reservations without me being there?
Best regards,
Mirage
I recently booked and pre-paid (via SPG.com) two rooms for a one night stay for late Sept.
Currently, it looks like I am not able to make the trip but my travelling companions will be able to go.
Since the rooms are in my name and the rooms have been paid for, is there a way for my companions to keep the reservations without me being there?
Best regards,
Mirage
Sep 14, 2004, 10:25 am
#2
Join Date: Aug 2001
Posts: 9,677
People book and pay for other travelers' rooms all the time.
Now, if only someone else would pay for my lodgings.. then that would be great. ^
Add their names to the res.
Now, if only someone else would pay for my lodgings.. then that would be great. ^
Add their names to the res.
Sep 14, 2004, 6:55 pm
#3
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
izzik has it right, if you trust your friends (associates) to show up. 
You should call the Customer Contact Center and put the name of one of your friends (associates) on each reservation. This way they can check in without you being there.
At check-in, be sure that they give their credit card number for any incidentals or you may be getting a bill for that later. It would also help if they would tell the hotel what was up instead of trying to get by on the sly.
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]
You should call the Customer Contact Center and put the name of one of your friends (associates) on each reservation. This way they can check in without you being there.
At check-in, be sure that they give their credit card number for any incidentals or you may be getting a bill for that later. It would also help if they would tell the hotel what was up instead of trying to get by on the sly.
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]
Sep 15, 2004, 1:49 am
#4
Original Poster
Join Date: Jul 2004
Posts: 34
Originally Posted by Starwood Lurker
izzik has it right, if you trust your friends (associates) to show up.
You should call the Customer Contact Center and put the name of one of your friends (associates) on each reservation. This way they can check in without you being there.
At check-in, be sure that they give their credit card number for any incidentals or you may be getting a bill for that later. It would also help if they would tell the hotel what was up instead of trying to get by on the sly.
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]
You should call the Customer Contact Center and put the name of one of your friends (associates) on each reservation. This way they can check in without you being there.
At check-in, be sure that they give their credit card number for any incidentals or you may be getting a bill for that later. It would also help if they would tell the hotel what was up instead of trying to get by on the sly.
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]
Best regards,
Mirage