continual "New SPG.com" popup - very annoying
#1
Original Poster
Join Date: Jun 2003
Location: PDX
Programs: UA Global Services / Million Miler, Marriott Ambassador / Lifetime Titanium
Posts: 594
continual "New SPG.com" popup - very annoying
While searcing for rates, availability, etc. on spg.com, I get the "NEW SPG.com - MADE EASIER, JUST FOR YOU." popup window EVERY TIME I GO TO A NEW PAGE. For example, if I keep clicking "next" to get to the next five hotels in the area I'm checking, that popup window keeps coming up, and I have to get it out of the way. Come on, SPG - don't you think once is enough? I mean, it already comes up as the very first thing I see when I go to spg.com. Okay, you've made your point. That should be it. Don't make my experience searching the website any more cumbersome or slower than it already is. Kind of ironic when you think about the claim made in the popup.
Am I the only one who is getting this just about every page I go to?
Am I the only one who is getting this just about every page I go to?
#2
Join Date: Sep 1999
Location: Silicon Valley
Programs: AA:PLT&3MM, HGP:DIA, SPG:GOLD
Posts: 1,896
Thumbs down, popups!
Very annoying indeed. I used to configure my popup blocker to let SPG pop-ups through because it only appeared on the home page and I didn't want to miss on some potentially useful message. But now that SPG has abused this feature and these annoyances are popping up everywhere, I let my popup blocker do its job. Goodbye, SPG popups. Anyway, the SPG popups are just repeats of what's already plastered all over the website. One would think that with the bad reputation of popups the web gurus at SPG would stop employing this technique.
#3
Join Date: Jul 2001
Location: AA: EXP. 2MM; BA: Silver; HH: Diamond; Starwood: Platinum
Posts: 163
I can't even get into spg.com- been trying for two days!
#4
Join Date: Mar 2002
Location: State of NY
Programs: AA,HH Gold,SPG Plat,Natl Elite,Hertz Pres Cir
Posts: 222
Pop-ups indeed annoying
I wholeheartedly agree with you.
The irritation is unparalleled. Nothing else really gets me bothered as much as this same pop-up that keeps on repeating itself.
I have no issues with a pop-up appearing everytime I go onto an Starwood site the first time on a daily basis or with a clear cache. But not in the same transaction when I am trying to reserve multiple nights at properties across the board.
I hope it disappears in a couple of weeks at the most. Or else . . . oooooooo it makes me mad
The irritation is unparalleled. Nothing else really gets me bothered as much as this same pop-up that keeps on repeating itself.
I have no issues with a pop-up appearing everytime I go onto an Starwood site the first time on a daily basis or with a clear cache. But not in the same transaction when I am trying to reserve multiple nights at properties across the board.
I hope it disappears in a couple of weeks at the most. Or else . . . oooooooo it makes me mad
#5
Join Date: Apr 1999
Location: Homosassa, FL & Ringwood, NJ -UA-G(Lifetime); SPG-Plat (Lifetime)
Posts: 6,120
I, too, can't book anything on SPG. I go to book and then I get a message that "Internet Explorer has encountered a problem" and it closes and won't let me book!
#6
FlyerTalk Evangelist
Join Date: May 1998
Location: Texas, U.S.A.
Posts: 19,523
Same here. Took about 11 attempts to get on to spg.com
And then when I did, got the same Pop-Up on..every...single...page...one...right...after... the...other!
And then when I did, got the same Pop-Up on..every...single...page...one...right...after... the...other!
#7
Join Date: Sep 2000
Location: MCO
Programs: Marriott Lifetime Platinum / Titanium, AA Executive Platinum
Posts: 959
Well if SPG were smart (hint, hint...), they would stop using those annoying popups and quit wasting their time developing them. Popups are becoming a dead feature of websites as so many new browser versions block them. The new IE version has a blocker that is on by default. That means that 95% of the users (who do not know how or do not care to know how to reconfigure their browser) will end up blocking popups with the new version.
#8
In memoriam
Join Date: Feb 2002
Location: Chicago, IL (ORD), Phoenix AZ (PHX)
Programs: UA 1K 1.9MM, Starwood Platinum, a nothing in several others
Posts: 5,176
Looks like they have found a new way to irritate their customers. With the site being down a lot today, and when you are able to get in you get hassled by the popup, I bet bookings are way down today. Someone should get fired over this.
Mr. Sanders, please pass along our displeasure of this feature to the IT folks.
Mr. Sanders, please pass along our displeasure of this feature to the IT folks.
Last edited by gfowler-ord-1k; Jun 21, 2004 at 4:45 pm
#9
Suspended
Join Date: Dec 2001
Location: new york, ny, usa
Posts: 13,536
i can't stand the spg.com pop ups...but, annoying-ness just comes with the territory when it comes to spg.com, right?
#10
Join Date: Jan 2002
Location: Bay Area
Programs: UA 1K2MM
Posts: 241
I use Google toolbar pop-up blocker. Works great.
#11
Original Poster
Join Date: Jun 2003
Location: PDX
Programs: UA Global Services / Million Miler, Marriott Ambassador / Lifetime Titanium
Posts: 594
Originally Posted by SJC
I use Google toolbar pop-up blocker. Works great.
#12
FlyerTalk Evangelist
Join Date: May 1998
Location: Texas, U.S.A.
Posts: 19,523
I *want* popups on spg.com, to see what offers might be available that I'm not aware of. But one popup when you first log onto the homepage is fine. Continual popups - the same one every time you go one page forward or backward - is ridiculous, however.
#13
Join Date: Jul 2001
Location: Hotlanta, GA; Starwood Platinum; Delta Platinum Medallion
Posts: 554
Originally Posted by u2vox
While I agree with this in general, the thing is, I *want* popups on spg.com, to see what offers might be available that I'm not aware of.
#14
In memoriam
Join Date: Feb 2002
Location: Chicago, IL (ORD), Phoenix AZ (PHX)
Programs: UA 1K 1.9MM, Starwood Platinum, a nothing in several others
Posts: 5,176
Use a cookie
If one must use popops, they should set a cookiie from the originating site (starwood.com) with a reasonable lifetime. The cookie should be a flag to say say "been there, done that, don't bug me again".
But because so many people use popup blockers, they are no longer an effective advertizing method. And when they are too incistant, they have the opposite of the desired effect.
But because so many people use popup blockers, they are no longer an effective advertizing method. And when they are too incistant, they have the opposite of the desired effect.
#15
In memoriam
Join Date: Feb 2002
Location: Chicago, IL (ORD), Phoenix AZ (PHX)
Programs: UA 1K 1.9MM, Starwood Platinum, a nothing in several others
Posts: 5,176
10K amex bonus does it better
The popup for the 10K points to sign up for a Starwood Amex card does set a cookie named "10kBonus". However it is a sesion cooklie and you will get the popup again once you close the browser and go back to starwood.com. Better than the new spg.com popup.