Jun 4, 2013, 8:59 am
Last edit by: PackingIt
Q. How does one qualify for "Preferred Plus" benefits?
A. By being the primary cardmember for a Starwood American Express card, or by becoming a member of AARP, AAA, or other marketing partner providing complimentary Preferred Plus status. (See, e.g., http://discounts.aarp.org/offer/inde...CategoryId/402)
Q. What are the published incremental benefits of Preferred Plus (i.e., beyond base SPG member benefits)?
A. The incremental benefits are
Q. Where can I find these benefits stated on the SPG website?
A. They can be viewed here: https://www.starwoodhotels.com/prefe...ybenefits.html -- Note: If you are not already logged in, you'll be sent to a login page. Once logged in, ignore where you are redirected to, and click the original link again to view your benefits.
Q. Where can I find a list of "resort and conference center hotels" on the SPG website?
A. You can't; it isn't there. However, one of the Starwood representatives has posted (and regularly updates) a list at http://www.flyertalk.com/forum/18920557-post809.html.
A. By being the primary cardmember for a Starwood American Express card, or by becoming a member of AARP, AAA, or other marketing partner providing complimentary Preferred Plus status. (See, e.g., http://discounts.aarp.org/offer/inde...CategoryId/402)
Q. What are the published incremental benefits of Preferred Plus (i.e., beyond base SPG member benefits)?
A. The incremental benefits are
- "Upgrades to enhanced rooms at check-in, such as rooms on higher floors or corner rooms. [Footnote: Subject to availability at check-in for the length of the stay, provided the room was not booked through a prepaid third-party channel. Enhanced rooms do not include suites and include rooms on higher floors, rooms with better views, or corner rooms. This benefit is not offered at Aloft(sm) and Element(sm) properties.]"
- "4 p.m. late checkout, where available. [Footnote: Subject to availability at resort and conference center hotels.]" This benefit is covered in detail in a separate FT thread.
Q. Where can I find these benefits stated on the SPG website?
A. They can be viewed here: https://www.starwoodhotels.com/prefe...ybenefits.html -- Note: If you are not already logged in, you'll be sent to a login page. Once logged in, ignore where you are redirected to, and click the original link again to view your benefits.
Q. Where can I find a list of "resort and conference center hotels" on the SPG website?
A. You can't; it isn't there. However, one of the Starwood representatives has posted (and regularly updates) a list at http://www.flyertalk.com/forum/18920557-post809.html.
What is SPG "Preferred Plus" Status?
Jan 31, 2016, 3:49 pm
#91
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,124
Jan 31, 2016, 8:42 pm
#92
Join Date: Feb 2013
Location: STL
Programs: Bonvoy Titanium, UA Silver, AA Gold
Posts: 144
Feb 1, 2016, 11:21 am
#93
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Just got the SPG Amex several months ago. Didn't notice the Preferred Guest PLUS status on my account until a few days ago. My first stay after receiving the card back in Oct 2015 included an upgrade to lounge access at the Sheraton DFW. I'm guessing that was due to PLUS status. Got lucky first time out, I guess.
So, could be luck or could be functioning as designed, depending upon what version of the U.S. co-branded credit card you have.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Apr 5, 2016, 7:22 pm
#94
Join Date: Jun 2011
Location: USA
Programs: UA Global Services, TSA Pre✓, Marriott Gold, Hilton Gold, IHG Platinum
Posts: 1,114
What are the preferred plus benefits at caesars?
Apr 5, 2016, 7:37 pm
#95
Join Date: Nov 2013
Location: LAX, LGB, SNA
Programs: AA EXP OWE, DL DM ST+, AS MVPG, UA, BA, WN CP, Hyatt E, Ritz Plat, HH GM
Posts: 3,185
Jul 6, 2016, 1:56 pm
#96
Join Date: Apr 2014
Posts: 409
I'm a bit confused by Preferred Plus. I've read the wiki about extended checkout and enhanced rooms, but spoke to three different SPG reps, and each said that preferred plus includes no additional benefits over Preferred, and that it is merely a designation to help them know the customer has a partner affiliation. Is there anything official that indicates those additional benefits?
Jul 6, 2016, 1:58 pm
#97
Join Date: Feb 2003
Posts: 8,135
I'm a bit confused by Preferred Plus. I've read the wiki about extended checkout and enhanced rooms, but spoke to three different SPG reps, and each said that preferred plus includes no additional benefits over Preferred, and that it is merely a designation to help them know the customer has a partner affiliation. Is there anything official that indicates those additional benefits?
Q. Where can I find these benefits stated on the SPG website?
Jul 6, 2016, 2:02 pm
#98
Join Date: Apr 2014
Posts: 409
Yeah. I log in and get redirected to a generic benefits page for Preferred Guest, not Preferred Plus. My account does show Preferred Plus.
Edit to add: Should I expect to see something different?
Edit to add: Should I expect to see something different?
Last edited by PackingIt; Jul 6, 2016 at 2:19 pm
Jul 6, 2016, 8:10 pm
#99
Join Date: May 2005
Location: Chicago Area
Posts: 369
The main benefit of Preferred Plus is the 4pm late checkout.
Jul 7, 2016, 5:44 am
#100
Join Date: Oct 2002
Location: LAS
Programs: PA FT, TW Gold, NW/CO PE, VK Eagleflyer
Posts: 7,173
When my travel declined a bit, I "fell" from gold to PP. At the-then Market Street Westin in SF, I worked my way to front desk at noon on a July 4th; the place was a mad house.
I was welcomed like an old friend and informed that check-in would be no problem as she "had spent the morning making room assignment for our elite guests" and my room on the SPG floor was indeed ready.
I wouldn't entirely discount Preferred Plus status.
I was welcomed like an old friend and informed that check-in would be no problem as she "had spent the morning making room assignment for our elite guests" and my room on the SPG floor was indeed ready.
I wouldn't entirely discount Preferred Plus status.
Jul 7, 2016, 11:00 am
#101
Join Date: Feb 2003
Posts: 8,135
UGH. The info used to be there, but SPG has now removed it. I'm going to flag this for the Lurkers.
Aug 11, 2016, 10:45 am
#102
Join Date: Jul 2005
Location: Quebec, Canada
Programs: Marriott Bonvoy,IHG Rewards, Aeroplan
Posts: 62
Access to lounge for a Preferred Plus guest with SPG Amex Business
Would the access to Sheraton lounge benefit be extended to the holder of a Canadian SPG Amex Business card? I can't find any specific Starwood benefits apart from points and the 30k$-40k$ spending level benefits
Aug 11, 2016, 11:32 am
#103
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Aug 11, 2016, 8:26 pm
#104
Join Date: Mar 2006
Location: Lexington KY/Coronado, CA
Posts: 950
I was Plus for years before I finally made Gold. Westin never gave me much love, but Sheratons almost always put me on the club level. A couple of times I was granted lounge access just for asking politely. So ya never know.
Aug 14, 2016, 6:44 pm
#105
Join Date: Apr 2014
Posts: 409
So not sure if I just did it wrong originally, or something changed, but the link in the wiki does work now. If you are not logged in, when you click the link you'll need to log in. Once logged in, ignore where you were re-directed to, and click the original link once again.