No Platinum Chat in the new program
Dec 31, 2018, 12:30 pm
#16
Join Date: Mar 2010
Location: Sunshine State
Programs: Avis Trump. Costco Exec. SPG PLAT PREM-90. WN A+/CP. AA SLV. Nat EE..
Posts: 456
It seems even on SPG apps some properties don’t participate while some are super responsive and this is on legacy Marriott properties.
Dec 31, 2018, 4:01 pm
#18
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,139
Even though I generally dislike chat, I have to admit I found the SPG version useful. The most important feature is that it was non-intrusive and didn't keep popping itself up like on some other sites.
Dec 31, 2018, 4:29 pm
#19
Join Date: Dec 2009
Location: COS
Programs: UA Gold/1.5MM (several years running now!), Marriott LTTE, Hertz Prez
Posts: 1,899
Are we talking about web chat w/ Cust Svc or app chat with a property with which you have a current rez or are currently staying at? I used to use an app chat feature with the JW Bogota quite often - usually dialing in car service from the airport. I also used to to arrange hotel car service back to the hotel from around town because the taxi situation is extremely sketchy there.
Dec 31, 2018, 4:46 pm
#20
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,139
Dec 31, 2018, 4:51 pm
#21
Join Date: Dec 2009
Location: COS
Programs: UA Gold/1.5MM (several years running now!), Marriott LTTE, Hertz Prez
Posts: 1,899
Dec 31, 2018, 5:43 pm
#22
Join Date: Mar 2018
Location: EDI/GLA
Programs: DL 2 MM Unobtainum | UA 1.1MM Gold | MR Bonvoy Titanium
Posts: 2,269
Are we talking about web chat w/ Cust Svc or app chat with a property with which you have a current rez or are currently staying at? I used to use an app chat feature with the JW Bogota quite often - usually dialing in car service from the airport. I also used to to arrange hotel car service back to the hotel from around town because the taxi situation is extremely sketchy there.
Feb 22, 2019, 7:32 am
#24
Join Date: Mar 2002
Location: London, Vancouver, Tokyo, San Francisco, NYC
Posts: 265
