SPG website down!
Aug 18, 2018, 11:14 am
#16
FlyerTalk Evangelist
Join Date: May 2002
Location: Pittsburgh
Programs: MR/SPG LT Titanium, AA LT PLT, UA SLV, Avis PreferredPlus
Posts: 30,994
Not to pick on you specifically but....I hope we're not going to live through weeks of "I can't do it exactly the way I did on the old site and I can't bother to learn the new one, even though it can do what I want, I'd just rather complain".
Aug 18, 2018, 11:19 am
#17
Join Date: Feb 2013
Location: Miami, FL
Programs: UA 1MM, AA Plat, Marriott LT Titanium, Hyatt Glob, IHG ♢ Amb, Hilton ♢, Hertz Pres
Posts: 6,016
How do you do a compare rate grid on Marriott? I'd like to utilize that technology you mention exists
Aug 18, 2018, 11:39 am
#18
Join Date: Aug 2008
Location: Somewhere in Florida
Posts: 2,616
BEWARE.. Not sure about the New and Improved!!! website, but even as recent as last week, the Marriott website would show you the price for the FIRST night of the stay on the list of hotels, NOT the average price. I've had more than a few times where the most expensive hotel on the grid was actually the least expensive due to having a high rate for the first night and rock-bottom for subsequent nights.
Aug 18, 2018, 11:41 am
#19
Original Poster
Join Date: Feb 2003
Location: NY Metro
Programs: SPG Titanium, United Premier 1K
Posts: 1,601
This is interesting: https://frequentmiler.boardingarea.c...th-merger-day/
Aug 18, 2018, 11:45 am
#20
Join Date: Feb 2013
Location: Miami, FL
Programs: UA 1MM, AA Plat, Marriott LT Titanium, Hyatt Glob, IHG ♢ Amb, Hilton ♢, Hertz Pres
Posts: 6,016
BEWARE.. Not sure about the New and Improved!!! website, but even as recent as last week, the Marriott website would show you the price for the FIRST night of the stay on the list of hotels, NOT the average price. I've had more than a few times where the most expensive hotel on the grid was actually the least expensive due to having a high rate for the first night and rock-bottom for subsequent nights.
Aug 18, 2018, 12:30 pm
#21
Join Date: Feb 2000
Posts: 952
So would I. And I don't like that if I specify a rate, such as government, and it's not available - it just tells me the hotel is sold out. When I did a deeper dive, the hotel wasn't sold out, that specific rate wasn't available - but another rate was, which also fell within my per diem. Please bring back the compare rate grid so I can see if specific rates are available across hotels in a city.
Aug 18, 2018, 12:35 pm
#22
Join Date: Feb 2013
Location: Miami, FL
Programs: UA 1MM, AA Plat, Marriott LT Titanium, Hyatt Glob, IHG ♢ Amb, Hilton ♢, Hertz Pres
Posts: 6,016
So would I. And I don't like that if I specify a rate, such as government, and it's not available - it just tells me the hotel is sold out. When I did a deeper dive, the hotel wasn't sold out, that specific rate wasn't available - but another rate was, which also fell within my per diem. Please bring back the compare rate grid so I can see if specific rates are available across hotels in a city.
Aug 18, 2018, 12:46 pm
#23
Join Date: Dec 2007
Location: Canada
Posts: 1,507
BEWARE.. Not sure about the New and Improved!!! website, but even as recent as last week, the Marriott website would show you the price for the FIRST night of the stay on the list of hotels, NOT the average price. I've had more than a few times where the most expensive hotel on the grid was actually the least expensive due to having a high rate for the first night and rock-bottom for subsequent nights.
Aug 18, 2018, 3:18 pm
#24
Join Date: Jan 2009
Location: TUL
Programs: AA EXP 2MM; Marriott Titanium; Hilton Diamond; Hyatt Explorist; Vistana 5* Elite; Nat'l Exec Elite
Posts: 6,177
Aug 18, 2018, 3:29 pm
#25
Join Date: Dec 2010
Posts: 495
So, as expected, a complete CF. Log in, can't log in, can book, can't book. I had a reward stay all booked but timed out on final stage. Just take it all offline for a day rather this intermittent BS that requires constant checking to see which part is working.
I already hate Marriott.
I already hate Marriott.
Aug 18, 2018, 4:08 pm
#26
Join Date: Apr 2003
Programs: B6 Mosaic, Bonvoy LT Titanium (x SPG LT), IHG Spire, UA Silver
Posts: 5,844
So, as expected, a complete CF. Log in, can't log in, can book, can't book. I had a reward stay all booked but timed out on final stage. Just take it all offline for a day rather this intermittent BS that requires constant checking to see which part is working.
I already hate Marriott.
I already hate Marriott.
Aug 18, 2018, 4:23 pm
#28
Join Date: Dec 2010
Posts: 495
Yes. I need something that is time sensitive. Not your business. So don’t lol me. The up an down nature of the site is frustrating. Take it all down but don’t have imtermittent service that gets close but then doesn’t work.
Aug 18, 2018, 4:24 pm
#29
Join Date: Oct 2002
Location: Here there everywhere
Programs: Bonvoy Lifetime Titanium, Hilton Diamond, IHG Plat, BA Silver, Aegean Gold, Aeroplan 25k, AA EXP
Posts: 2,823
Well I guess you're happy now, all sites down.