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Points-Obsessed Travelers Are Terrified of Losing Perks

Points-Obsessed Travelers Are Terrified of Losing Perks

 
Old Aug 2, 18, 11:32 am
  #16  
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Originally Posted by rrgg View Post
I’d like to know what percentage of revenue the Starwood Amex contributed to SPG and now MR, because it will quickly approach $0.
Originally Posted by mahasamatman View Post
Uhhh, no.
I plan to continue to use my SPG Amex albeit at a much-reduced rate.

I will use the Chase Sapphire Reserve for:
  • Travel expenses (except Marriott/Starwood stays and Vistana maintenance fee payments)
  • Dining expenses
  • Global Entry renewal for myself and TSA Pre✔® renewal for Mrs. controller1
I will use the SPG Amex for:
  • Marriott/Starwood stays
  • Vistana maintenance fee payments
  • All other everyday usage
The following assumptions cause me to do this:
  • Chase UR is valued at $0.017 per point
  • Marriott point is valued at $0.008 per point
  • Marriott continues to have a much more robust list of airline transfer partners than does Chase
  • Marriott points, as are SPG Starpoints today, will continue to be more valuable to me as I will only use them when I can get $0.01/point value when making award reservations. Today I regularly receive the equivalent of $0.012 - $0.017 per Marriott point when making award reservations.
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Old Aug 2, 18, 1:47 pm
  #17  
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Originally Posted by controller1 View Post
I plan to continue to use my SPG Amex albeit at a much-reduced rate.

I will use the Chase Sapphire Reserve for:
  • Travel expenses (except Marriott/Starwood stays and Vistana maintenance fee payments)
  • Dining expenses
  • Global Entry renewal for myself and TSA Pre✔® renewal for Mrs. controller1
I will use the SPG Amex for:
  • Marriott/Starwood stays
  • Vistana maintenance fee payments
  • All other everyday usage
The following assumptions cause me to do this:
  • Chase UR is valued at $0.017 per point
  • Marriott point is valued at $0.008 per point
  • Marriott continues to have a much more robust list of airline transfer partners than does Chase
  • Marriott points, as are SPG Starpoints today, will continue to be more valuable to me as I will only use them when I can get $0.01/point value when making award reservations. Today I regularly receive the equivalent of $0.012 - $0.017 per Marriott point when making award reservations.

We don't have Vistana but our planned usage looks a lot like yours for the same reasons. One major difference. My husband will be switching from the SPG (Marriott) Amex that he charged almost everything on (both business and personal) to try the new Amex Blue Business plus with 2x MR points on everything up to $50,000 per calendar year. That's about 3.8 cents per dollar on a no annual fee card. Aside from earning almost 4 cents per dollar, we need to switch him up since for all of these years we have been transferring his Starwood points to my account monthly and now with the new Marriott rules that will be limited.
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Old Aug 2, 18, 1:58 pm
  #18  
 
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Originally Posted by controller1 View Post
I plan to continue to use my SPG Amex albeit at a much-reduced rate.

I will use the SPG Amex for:
  • All other everyday usage
The following assumptions cause me to do this:
  • Chase UR is valued at $0.017 per point
  • Marriott point is valued at $0.008 per point
Based on your own valuation, you would be significantly better off getting a Chase Freedom Unlimited card for everyday usage!

MR $1 spend = 2 x $0.008 = $0.016
UR $1 spend = 1.5 x $0.017 = $0.0255

I can see you putting the other spend on the SPG AMEX but there really are much better options for everyday spend. Freedom Unlimited or even the AMEX EDP will return more IMHO.
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Old Aug 2, 18, 2:10 pm
  #19  
 
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“Sorenson turned his attention to winning over Starwood customers. His first move was to extend a popular Starwood benefit—late checkout—to all Marriott loyalists. It was a simple move intended to show Starwood members that they didn’t need to worry.”

Hasn’t Marriott already clawed back this benefit? Late checkouts (up to 2pm, not 4) are no longer guaranteed but can now be requested.

No reason to have confidence in this bunch.
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Old Aug 2, 18, 2:21 pm
  #20  
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I guess it isn't going to be consoilidated to where it was first posted, so...


SPGers, as Starwood’s most loyal travelers call themselves—
Anyone call themselves SPG'ers? Or as a LT PLT/mulit-year PLT/100, maybe I'm not among the "most loyal travelers".

And if you're "terrified" over FF program perks, you need to step back and re-assess, IMHO.
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Old Aug 2, 18, 2:31 pm
  #21  
 
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Sorry. I didn't mean to turn this into a card usage thread.

My original question was about the revenue Amex gets from the SPG card. Part of the answer is shown below. I had read it's second behind the Amex DL cards, but I guess it's still not much of the business.
Amex's Starwood portfolio of cards is worth 2 percent of Amex's 2015 billed business and 4 percent of 2015 loans. ... The Starwood portfolio is not as large as the Costco portfolio, which represented about 8 percent of Amex's 2015 billed business and 19 percent of loans. But Starwood is "meaningful enough to hurt given other challenges faced by [Amex],"
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Old Aug 2, 18, 2:41 pm
  #22  
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Originally Posted by Sabai View Post
“Sorenson turned his attention to winning over Starwood customers. His first move was to extend a popular Starwood benefit—late checkout—to all Marriott loyalists. It was a simple move intended to show Starwood members that they didn’t need to worry.”

Hasn’t Marriott already clawed back this benefit? Late checkouts (up to 2pm, not 4) are no longer guaranteed but can now be requested.

No reason to have confidence in this bunch.
If you are New Plat (50+ nights per year, or 35 after credit card night credits) you get 4pm late checkout. It's Golds at the 25 night level that were downgraded to 2pm maybe-allowable.
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Old Aug 2, 18, 3:51 pm
  #23  
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Originally Posted by CPRich View Post
I guess it isn't going to be consoilidated to where it was first posted, so...




Anyone call themselves SPG'ers? Or as a LT PLT/mulit-year PLT/100, maybe I'm not among the "most loyal travelers".

And if you're "terrified" over FF program perks, you need to step back and re-assess, IMHO.

Haha The SPGer comment was one of the only really lame things in the article (the type of silly misinformation most of these types of articles tend to include)

And terrified is hyperbolical but anytime something one works years to attain is threatened it does cause some worries. (Plus Clickbait
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Old Aug 2, 18, 4:29 pm
  #24  
 
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Originally Posted by UA-NYC View Post
If you are New Plat (50+ nights per year, or 35 after credit card night credits) you get 4pm late checkout. It's Golds at the 25 night level that were downgraded to 2pm maybe-allowable.
The 2 PM late checkout (subject to availability) is not only a downgrade for SPG Gold; the 4 PM late checkout was also a benefit for SPG Preferred Plus. Marriott needs to win over legacy SPG Gold and Preferred Plus members too.

Good article.
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Old Aug 3, 18, 4:00 am
  #25  
 
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Yeah...I was an SPG Gold and I occasionally took advantage of the 4PM checkout when I had a badly-timed flight/a "dead day" on the end of a trip. I'd also point out the de facto devaluation of the amenity benefit as well (since it's being given with watered-down points).

Ultimately, the card is still going to be worth the free night (I figure I can get at least $100-125 out of that even if I'm "throwing away" the night in question) but with the lift in status demands? Trying for status at Stariott isn't going to be really "worth it".
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Old Aug 3, 18, 4:08 am
  #26  
 
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Yeah...I was an SPG Gold and I occasionally took advantage of the 4PM checkout when I had a badly-timed flight/a "dead day" on the end of a trip. I'd also point out the de facto devaluation of the amenity benefit as well (since it's being given with watered-down points).

Ultimately, the card is still going to be worth the free night (I figure I can get at least $100-125 out of that even if I'm "throwing away" the night in question) but with the lift in status demands? Trying for status at Stariott isn't going to be really "worth it".
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Old Aug 4, 18, 6:55 am
  #27  
 
Join Date: Jul 2013
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Personally, I'm putting away the personal SPG for everyday spend. Still keeping my business cards for now for the bonus categories.

In the past, we used our points only for Starwood hotel stays, since we loved the properties and the redemption value was excellent. First stay was at the Westin St. John during our honeymoon, so Starwood has a real place in our heart.

Now, I'm rethinking the use of points for hotel stays in general.

Since we had kids, we used to stay at Walt Disney Dolphin every 18 months or so. Used to have to spend $10,000 for a free night. Now I have to spend $25,000 (at 2 points per dollar) for the same $250 room. I get better return on my Chaser Sapphire Reserve to book airfare through the online travel portal. Super easy, no blackouts, and I still earn airline miles.

A bit depressed about the whole affair but it has definitely expanded my horizons.
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Old Aug 4, 18, 9:53 am
  #28  
 
Join Date: Jul 2002
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As someone who does no business travel anymore, the SPG demise has caused me to re-assess my point gathering plans. Since I am pretty much a credit card focused person, I always look at ratio of CC dollar spent to get a hotel night reward. Over the years had settled on Starwood based on the availability of decent, large city redemptions in the 12-16K point range. Now... I don't know. My plan for now is to let all my cards lapse except for CSR and CIti Double cash, and then reassess later when I can get bonus points for re-upping if necessary.

So as it relates to this thread, the impact of the changes to me will be to push me away for a while, with the possibility of return next year. I am probably not their target market anyway though, so maybe this was part of their plan.
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Old Aug 6, 18, 12:13 pm
  #29  
 
Join Date: May 2014
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Not a CC user but like everyone else the check out change is beyond annoying for us that are SPG Platinum but my ..... is around the change in earning stays.
I usually earn SPG platinum through stays and not total nights so the move to nights only with Marriott will be the factor for me moving most of my business around Hilton Diamond.
After hitting lifetime Gold this year my business will drop although I do like how Marriott tracks lifetime stays for credit though.
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Old Aug 6, 18, 1:38 pm
  #30  
 
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I don't know about 'obsession' but it's clear to me that Marriott will quickly dumb-down the once "special" program that was SPG. Just this morning I called to cancel my SPG AMEX (after 17 years). Why? Because I'm LT Plat (or was ) at SPG, I used to get 1 point for every dollar (going to 2 - a 33% reduction) and it just isn't worth it anymore. Nothing is sacred, nothing is special. Marriott wants to get over this speed-bump with the SPG members and in six months it won't matter anyway. They are lousy at posting points and they are diminishing the loyalty (which was well-deserved) of the SPG members in the process. They may not care- they are the winners in the purchase, but there are other hotel chains out there and for the first time in 20 years, I'm shopping around. I hated Marriott before they bought Starwood for a variety of reasons and those reasons still exist. They are cheap.
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