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Official Announcement: SPG and Marriott Programs to Merge on August 18th

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Official Announcement: SPG and Marriott Programs to Merge on August 18th

 
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Old Aug 7, 2018, 2:24 am
  #226  
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Originally Posted by Starwood Lurker IV
We hope this helped to clarify any lingering questions you may have around your new SPG number.

Best regards,

Chris C
Social Media Specialist
Starwood Hotels & Resorts LLC

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chris, i have a stay at a westin in india on the 18th of august for 1 night so i had a couple of questions....

i've booked 3 rooms but i'm assuming that while i'll get the points for all 3 rooms, i will only receive stay credit for one room....is that correct????

i'll be using your24 to check in early in the morning so it will still be late at night on the 17th of august u.s. eastern time....since i won't have my new spg number at that point, i'll check in using my current number....but i should have the new number available at checkout....is there anything extra i need to do to make sure i get the stay credit & points or would the system pick up the change automatically????
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Old Aug 7, 2018, 2:39 am
  #227  
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Originally Posted by Starwood Lurker III
Hi stimpy,

Does this post answer your question?
Thanks, and that helps a bit. But the part about "waiting for the dust to settle" means that no one knows how some of the finer details may land. I guess I will wait and see what happens in the days following August 18th.
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Old Aug 7, 2018, 2:43 am
  #228  
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Originally Posted by Keyser
chris, i have a stay at a westin in india on the 18th of august for 1 night so i had a couple of questions....

i've booked 3 rooms but i'm assuming that while i'll get the points for all 3 rooms, i will only receive stay credit for one room....is that correct????
Yes, that is correct.

.is there anything extra i need to do to make sure i get the stay credit & points or would the system pick up the change automatically????
The system shall pick up the change automatically. You may keep a copy of your hotel bill in case of a missing credit.

Best Regards,

Christina Zhou
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
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Old Aug 7, 2018, 2:50 am
  #229  
 
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I am not sure this is the correct thread for my question, but I am hoping somebody can reassure me I am understanding everything correctly.
To date I have the following: 10 years as SPG platinum, 410 lifetime night with spg and after looking at my Marriott account, apparently I have 84 lifetime nights with them.
If I understand correctly, I have until the end of 2018 to stay another 6 nights and then I would qualify for lifetime plat. Did I get that right?
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Old Aug 7, 2018, 3:44 am
  #230  
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Originally Posted by mbd4524
I am not sure this is the correct thread for my question, but I am hoping somebody can reassure me I am understanding everything correctly.
To date I have the following: 10 years as SPG platinum, 410 lifetime night with spg and after looking at my Marriott account, apparently I have 84 lifetime nights with them.
If I understand correctly, I have until the end of 2018 to stay another 6 nights and then I would qualify for lifetime plat. Did I get that right?
Sorry that is not correct. You can qualify 2 ways:

1) 10 years + 500 nights at legacy SPG properties
2) 10 years + 600 nights at combined SPG/Marriott properties under the new merger rules

See here: https://members.marriott.com/benefits/

What you could do is get a bunch of Marriott night credits by booking several meeting rooms per this thread, or just let it come naturally by getting to 600 nights in the next few years.

Platinum Status in Eight Days and $800 - No Stays Required

There is some talk that Marriott might be curbing the number of nights that you can get by booking meetings, but nothing has been officially announced yet.
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Old Aug 7, 2018, 3:53 am
  #231  
 
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Originally Posted by stimpy
Thanks, and that helps a bit. But the part about "waiting for the dust to settle" means that no one knows how some of the finer details may land. I guess I will wait and see what happens in the days following August 18th.
We should know pretty quickly if there are any computer glitches. That will be obvious within days. One poster is spreading a rumor that you might not be able to qualify under the legacy rules if you combine your accounts. That rumor has been debunked by the Lurkers, by Marriott and by common sense yet for some reason the poster keeps pushing the falsehood. He claims the Lurkers once said this but cannot find any quote and even if they might have said it once a long time ago it is not what they are saying now. The Lurker has directly responded to him on Aug 1 but the poster did not like the words used so he acts as though the response is wrong. While you might want to be cautious to avoid glitches, the worst that can happen is you may have to invest time in having the glitch unwound. It is clear that combining accounts will not impact the ability to qualify under the legacy rules. Don't let the baseless fears of one poster impact your rational decision.
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Old Aug 7, 2018, 4:46 am
  #232  
 
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Originally Posted by margarita girl
Sorry that is not correct. You can qualify 2 ways:

1) 10 years + 500 nights at legacy SPG properties
2) 10 years + 600 nights at combined SPG/Marriott properties under the new merger rules

See here: https://members.marriott.com/benefits/

What you could do is get a bunch of Marriott night credits by booking several meeting rooms per this thread, or just let it come naturally by getting to 600 nights in the next few years.

Platinum Status in Eight Days and $800 - No Stays Required

There is some talk that Marriott might be curbing the number of nights that you can get by booking meetings, but nothing has been officially announced yet.
Thanks for your reply. I am seeing conflicting reports on this and I have actually been told explicitly by SPG/MR rep that lifetime nights would be combined to achieve lifetime plat in 500 nights. I don't either see from the link you sent clearly one way or another.
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Old Aug 7, 2018, 5:00 am
  #233  
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Originally Posted by mbd4524
Thanks for your reply. I am seeing conflicting reports on this and I have actually been told explicitly by SPG/MR rep that lifetime nights would be combined to achieve lifetime plat in 500 nights. I don't either see from the link you sent clearly one way or another.
Then check the FAQ where this is spelled out:


Can I earn Lifetime status under the legacy requirements (active prior to August 2018) for Lifetime Elite status in Marriott Rewards, Ritz-Carlton Rewards or SPG? If so, when will I be notified of my Lifetime Elite status?

Yes, in addition to earning based on the new criteria, members can earn Lifetime Elite Status under the legacy requirements through the end of 2018. If Lifetime status is achieved by legacy requirements, between August and December 31, 2018 you will receive notice of your updated Lifetime Elite status in January 2019. If Lifetime status is achieved based on the new criteria, you will be notified both in August 2018 as well as any time it is achieved through the end of the year. Example: An SPG member has 300 Lifetime nights, 4 years of Gold Elite Status, and 1 year of Platinum Elite Status after August, 2018. Under the SPG legacy Lifetime requirements, this member would earn Lifetime Gold Elite status which would reflect in their account January 2019.




FYI, legacy requirements is 500 nights at SPG hotels, not 500 nights at combined SPG/Marriott hotels.
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Old Aug 7, 2018, 6:08 am
  #234  
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Originally Posted by stimpy
I don't think that is quite true. They can create a new SPG app anytime they want, but I don't have to download it. I can keep using the current SPG app for as long as I like from what I've read. Yes someday in the far future it won't work anymore, but I would guess it should work for the rest of 2018.
I meant that the current SPG app will still exist, but the interface will be redesigned to look like what Marriott currently has on its own app. Marriott will release updates to both apps on August 18th to roll out the same tech platform for both so that we can use our Marriott accounts and newly-renumbered SPG accounts on each app with the ability to search and book across all brands.

khabah
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Old Aug 7, 2018, 6:17 am
  #235  
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Originally Posted by MSPeconomist
......or guinea pigs or sacrificial lambs, depending on how you prefer your protein.

Despite all the reassurances, my advice would nevertheless be to avoid combining accounts at the beginning unless there are clear advantages to you for attempting to do so. One reason is that if any problems arise, it will probably take many many many hours to contact someone by phone, and odds are that the agent you reach won't be very helpful either. Just IMO/IME and of course YMMV.
This is my approach as well. While I'm hopeful everything will be merged with no problems or hick-ups, This is pretty big change/merge and Marriott has had "problems" come up after much smaller changes before.
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Old Aug 7, 2018, 7:19 am
  #236  
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Let me ask this: is there any benefit to keep two separate accounts until year end? I assume all will be merged next year anyway.
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Old Aug 7, 2018, 7:33 am
  #237  
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Originally Posted by mbd4524
Thanks for your reply. I am seeing conflicting reports on this and I have actually been told explicitly by SPG/MR rep that lifetime nights would be combined to achieve lifetime plat in 500 nights. I don't either see from the link you sent clearly one way or another.
Unfortunately this happens a lot and with something as major as this merger knowledge is very fragmented. It's not that they are lying but rather that they have not been trained yet. It is easier to say something than spend anytime looking it up and their goal is to get you off the phone. It has been stated here many times and the websites support that if you wish to earn status under the legacy rules the stays have to be with legacy properties, if you wish to earn status under the new program then the stays can be with any of the program properties.
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Old Aug 7, 2018, 8:18 am
  #238  
 
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Originally Posted by TerryK
Let me ask this: is there any benefit to keep two separate accounts until year end? I assume all will be merged next year anyway.
There may be depending on how many merged nights you'll have and how they honor the new benefits. For example, I will have less than 50 nights with Starwood and less than 50 nights with Marriott as of Aug 18. However, if I merge I will have >75. The new benefits describe a choice that is to be offered at the 50 night level and again at the 75 night level. If Marriott honors those benefits based on merged nights, it would be an advantage to me (and others in a similar situation) to merge so we can make our choice(s) in 2018.
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Old Aug 7, 2018, 8:45 am
  #239  
 
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Originally Posted by MSPeconomist
......or guinea pigs or sacrificial lambs, depending on how you prefer your protein.

Despite all the reassurances, my advice would nevertheless be to avoid combining accounts at the beginning unless there are clear advantages to you for attempting to do so. One reason is that if any problems arise, it will probably take many many many hours to contact someone by phone, and odds are that the agent you reach won't be very helpful either. Just IMO/IME and of course YMMV.
I will have around 3 weeks trip starting on 18/8 Singapore time (should be 17/8 in US)
Wont be too rush to combine my account.
Quite difficult for me if anything goes wrong during the trip.
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Old Aug 7, 2018, 8:59 am
  #240  
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Originally Posted by TerryK
Let me ask this: is there any benefit to keep two separate accounts until year end? I assume all will be merged next year anyway.
It appears to me they are not sure they know how to merge the accounts (no absolute matching outside of us doing it). Since we get to choose which account to use after the merge, I don't think there will issues keeping both, other than maybe a violation of the T&Cs with exception until the end of the year.. Other than being a maintenance issue and knowing which one was use for what activity. And don't forget about the times you might have to have someone lookup your account and hoping the find the right one.

As for benefits, one quick item that pops up, it the effect of earning SNAs. Forgetting about the issue of needing to cross the 50/75 nights, if you were able to maintain two accounts, could you earn SNAs in both? Could an SPG account that had 50 nights before 7/27 get 10 now and then another 5 at 75. Will legacy MR accounts get 5 SNAs for having over 50 nights and another 5 at 75? This merger presents so many corner cases I doubt they will all get worked out by the end of the year.
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