Lounge Access no longer available for platinums at RESORTS starting in August
Jul 1, 2018, 8:46 am
#16
Join Date: May 2002
Programs: AAdvantage Platinum, United Silver, Marriott Titanium Elite
Posts: 2,276
If Marriott wants to give different benefits between resorts and non resorts hotel, can’t they rebrand those resort hotel and put it as Renaissance Resort instead of Renaissance Hotel, and probably start consolidating their Brands and make it few Brands as resorts brand to avoid confusion.
Especially during the recession, when corporate entities and government agencies needed to avoid the appearance of waste, stays and meetings at "resorts" sent the wrong the message. So some properties removed "Resort" from their names.
For example, the hotel that's now called Renaissance Orlando at SeaWorld used to be called Renaissance Resort Orlando at SeaWorld. The hotel removed "Resort" from its name, but it's still classified as a resort on Marriott.com.
Jul 1, 2018, 4:23 pm
#17
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In some cases, the opposite has happened.
Especially during the recession, when corporate entities and government agencies needed to avoid the appearance of waste, stays and meetings at "resorts" sent the wrong the message. So some properties removed "Resort" from their names.
For example, the hotel that's now called Renaissance Orlando at SeaWorld used to be called Renaissance Resort Orlando at SeaWorld. The hotel removed "Resort" from its name, but it's still classified as a resort on Marriott.com.
Especially during the recession, when corporate entities and government agencies needed to avoid the appearance of waste, stays and meetings at "resorts" sent the wrong the message. So some properties removed "Resort" from their names.
For example, the hotel that's now called Renaissance Orlando at SeaWorld used to be called Renaissance Resort Orlando at SeaWorld. The hotel removed "Resort" from its name, but it's still classified as a resort on Marriott.com.
This reminds me of the mainland Chinese hotels going down in category so that government officials can stay.
Jul 2, 2018, 11:58 am
#18
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, , aa plat, marriott LT titanium
Posts: 4,833
I just contacted a Sheraton that is a resort. Their response was that Platinum guests WILL NO LONGER have lounge access after August 1, breakfast will be a choice or 1000 points welcome gift (although at this particular property they will continue to offer breakfast to Plats). Not clear who will have lounge access (purchased or ?suites, altho at the moment I don't see it listed as a benefit for suites)
Sad to see another reason to go another route than staying with y previously favorite hotels.
Sad to see another reason to go another route than staying with y previously favorite hotels.
Unless I am somehow misinterpreting this, according to the Marriott website,(https://members.marriott.com/benefits/) platinums (various levels) starting August 2018 will have:,
"Lounge Access (with Breakfast at JW Marriott®, Marriott Hotels, Delta Hotels by MarriottTM, Autograph Collection® Hotels, Renaissance® Hotels, Sheraton®, Westin®, Le Meridien®); Excludes Resorts."
This is in conflict with what the Starwood Lurker initially posted:
A12. Will SPG Platinum members still have lounge access at Sheraton/Le Meridien/Westin Resorts properties that have a lounge?Members will continue to enjoy lounge access as they do today at Westin, Sheraton, and Le Meridien resorts. <added by Starwood Lurker 19Apr18>
As such:
1) Could the Lurkers clarify the seeming discrepancy?
2) Could the Lurker provide a list of properties that are considered RESORTS?
"Lounge Access (with Breakfast at JW Marriott®, Marriott Hotels, Delta Hotels by MarriottTM, Autograph Collection® Hotels, Renaissance® Hotels, Sheraton®, Westin®, Le Meridien®); Excludes Resorts."
This is in conflict with what the Starwood Lurker initially posted:
A12. Will SPG Platinum members still have lounge access at Sheraton/Le Meridien/Westin Resorts properties that have a lounge?Members will continue to enjoy lounge access as they do today at Westin, Sheraton, and Le Meridien resorts. <added by Starwood Lurker 19Apr18>
As such:
1) Could the Lurkers clarify the seeming discrepancy?
2) Could the Lurker provide a list of properties that are considered RESORTS?
Jul 2, 2018, 5:54 pm
#19
Join Date: Dec 2007
Location: Canada
Posts: 1,510
Why not share the name of the Sheraton that is a resort?
Jul 2, 2018, 8:30 pm
#20
Join Date: May 2012
Location: YOW
Programs: UA*1K, Marriott Titanium (LTP), Hilton Gold, Hertz PC
Posts: 1,665
Jul 2, 2018, 11:39 pm
#21
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, , aa plat, marriott LT titanium
Posts: 4,833
Jul 3, 2018, 5:28 am
#22
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Are they now claiming to be a resort so that they can charge a resort fee? Just what resort facilities do they pretend to have?
Jul 4, 2018, 7:30 am
#23
Join Date: May 2012
Location: YOW
Programs: UA*1K, Marriott Titanium (LTP), Hilton Gold, Hertz PC
Posts: 1,665
Jul 4, 2018, 8:52 am
#24
Join Date: Nov 2000
Location: DFW from PDX - UA 1K 2MM,Lifetime HHonnors Diamond, Bonvoy AMB/LT Tit, National Exec Elite, Hertz PC
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Or my new favorite, the "Destination Fee". Ugh.
Jul 5, 2018, 8:02 am
#25
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Join Date: Mar 2017
Programs: AC
Posts: 2,167
As a practical matter, Marriott, Renaissance, Autograph Collection, Delta Hotels and JW Marriott Hotels that are resort properties do not have lounges. There are, of course, a couple of JW's with Griffin Club (Cabo/Desert Ridge) but otherwise I can't think of any. The Griffin Club are more similar to an RC club, that a typical lounge.
Jul 5, 2018, 8:25 am
#26
Join Date: Jun 2008
Location: BDU
Programs: DL:MM, Marriott:LTT
Posts: 8,779
Jul 5, 2018, 9:08 am
#27
Moderator, Marriott Bonvoy & FlyerTalk Evangelist
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Location: McKinney, TX, USA
Programs: United Silver; AA Plat/2MM; Marriott LT Titanium; Hilton Gold
Posts: 11,727
Jul 5, 2018, 9:30 am
#28
Join Date: Jun 2008
Location: BDU
Programs: DL:MM, Marriott:LTT
Posts: 8,779
I did not think it had a CL either, but it has been years since I stayed there and thought maybe it changed. Casino hotels usually would not have a CL because they want everyone to have to constantly pass the casino and play. Nor do I think it is a resort. There is no AC LV but the paragraph the poster quoted included Autograph Hotels. Bottom line, I asked for clarification because it is confusing.
Jul 5, 2018, 2:04 pm
#29
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I never saw, or was told about, a lounge at the Cosmo. There may be some "high roller/whale" facility, but I don't recall anything aligned with the MR Elite program.
Jul 5, 2018, 8:26 pm
#30
Join Date: Apr 2001
Posts: 334
David Flueck, Senior Vice President, Global Loyalty at Marriott International, ruined the once preeminent Starwood Preferred Guest Program (where he came from), and Marriott Rewards. My bet is that Flueck will get a huge (financial) bonus for dramatically scaling back the benefits and richness of the once Starwood Preferred Guest and Marriott Rewards programs (leading to cost savings for Marriott International and Marriott branded hotel owners.
With all due respect, Mr. Flueck, please don't take me to be an idiot, and think that I'll accept your rhetoric on face value.
With all due respect, Mr. Flueck, please don't take me to be an idiot, and think that I'll accept your rhetoric on face value.