CEB Survey - Legit? (Corporate Executive Board)
Jun 12, 2018, 5:14 pm
#1
Original Poster
Join Date: Jan 2006
Location: Atlanta but Washington DC will always be home.
Programs: Marriott LTP, Hilton Diamond, Accor Gold, Hyatt Explorist,, Delta Plat,
Posts: 2,074
CEB Survey - Legit? (Corporate Executive Board)
Hi all, received an email from CEB asking for me to click a link to answer a survey about Starwood Customer Service. Anyone else? Seemed odd to me since Starwood is gone in a month and a half. Just wanted to make sure it is legit.
Jun 12, 2018, 5:49 pm
#2
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts LLC
[email protected]
Jun 12, 2018, 6:04 pm
#3
Join Date: Jun 2003
Location: La Jolla, CA
Programs: Marriott Ambassador, Lifetime Titanium, Delta Plat, Hilton Diamond , Hyatt Globalist
Posts: 2,615
I received one too & have not responded yet
Jun 12, 2018, 6:06 pm
#4
Original Poster
Join Date: Jan 2006
Location: Atlanta but Washington DC will always be home.
Programs: Marriott LTP, Hilton Diamond, Accor Gold, Hyatt Explorist,, Delta Plat,
Posts: 2,074
Yep, that's the same one I got.
Jun 12, 2018, 6:20 pm
#5
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,140
CEB is a legitimate company, so doing the survey (by typing the URL, not by clicking the link) should be safe.
Jun 13, 2018, 8:56 am
#6
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,047
I took advantage of the survey to go in all guns blazing about my displeasure with the BRG changes.
Jun 13, 2018, 9:04 am
#7
Join Date: Jun 2007
Location: JAX
Programs: UA Plat MM, AA Gold MM, Marriott LTT, Hyatt Globalist
Posts: 3,770
I responded to this survey.
Jun 13, 2018, 2:27 pm
#8
Join Date: Jun 2003
Location: La Jolla, CA
Programs: Marriott Ambassador, Lifetime Titanium, Delta Plat, Hilton Diamond , Hyatt Globalist
Posts: 2,615
I finally did now too. I wonder what they are going to use it for. A comparison of satisfaction levels for SPG members now and then after the programs are combined?
That's the only logical reason I can imagine sending out now in June.
That's the only logical reason I can imagine sending out now in June.
Jun 14, 2018, 1:45 pm
#9
Original Poster
Join Date: Jan 2006
Location: Atlanta but Washington DC will always be home.
Programs: Marriott LTP, Hilton Diamond, Accor Gold, Hyatt Explorist,, Delta Plat,
Posts: 2,074
I was questioning it because 1) It was coming so soon before Preferred Guest ceases to exist and 2) didn't come straight from Starwood. Would be fun to know later what the results are being used for...but I know that'll never happen.