Your24 denial in record time
#16

Join Date: Jun 2003
Location: La Jolla, CA
Programs: Marriott Ambassador, Lifetime Titanium, Delta Plat, Hilton Diamond , Hyatt Globalist
Posts: 2,613
I think that this is the key. I didn’t realize that hotels had to respond within 24 hours- that explains the 10 minute denials. I never understood before why the hotels were in such a rush to turn a request down. I think it’s very good advice to request closer to arrival. Thanks for the tip 👍

#17
Join Date: Jan 2000
Location: London; Bangkok; Las Vegas
Programs: AA Exec Plat; UA MM Gold; Marriott Lifetime Titanium; Hilton Diamond
Posts: 8,733
It was a matter of having to essentially do a two-night mattress run to make 75. Wasn't worth the effort to me.

#18
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Ambassador & Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,341
i disagree....i've had some great success with your24....just checked out of a property this morning where i was able to check in at 7:30am 3 days prior....saved me the cost of having to pay for an extra night....

#19
Join Date: Feb 2009
Location: IAH
Programs: Hyatt Globalist, Shangri-La Diamond, Bonvoy Titanium Victim, CX DM, EK Gold
Posts: 1,605
Apparently you can resubmit the request. Properties often want to play it conservative far in advance and they have to respond within I believe 24 hours. So it's easier for them to simply reject a request and move on. Suggest everyone resubmit like a week ahead of time and even the day before.
"Y24 FINAL DENIAL. ARV:18FEB1400 DEP:19FEB1600 BY YOURAUT"

#20

Join Date: Jun 2003
Location: La Jolla, CA
Programs: Marriott Ambassador, Lifetime Titanium, Delta Plat, Hilton Diamond , Hyatt Globalist
Posts: 2,613
I don't think that works indefinitely. I had a really fast denial once for a stay 3 weeks out and a few days before the stay I re-submitted and it was denied again and since then I can see a note in the reservation under "My Stay Preferences -> Other Requests:
"Y24 FINAL DENIAL. ARV:18FEB1400 DEP:19FEB1600 BY YOURAUT"
"Y24 FINAL DENIAL. ARV:18FEB1400 DEP:19FEB1600 BY YOURAUT"

#21
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia, Hyatt Glob
Posts: 15,283
I don't think that works indefinitely. I had a really fast denial once for a stay 3 weeks out and a few days before the stay I re-submitted and it was denied again and since then I can see a note in the reservation under "My Stay Preferences -> Other Requests:
"Y24 FINAL DENIAL. ARV:18FEB1400 DEP:19FEB1600 BY YOURAUT"
"Y24 FINAL DENIAL. ARV:18FEB1400 DEP:19FEB1600 BY YOURAUT"

#22
Join Date: Oct 2010
Location: YVR - Vancouver, with most winter weekends in Whistler.
Programs: Aeroplan 35K, Alaska MVP, Marriott Titanium / Lifetime Gold, Hertz President's Circle
Posts: 4,601
A Six Minute denial at the St Regis Bal Harbour last week (10 AM - 10 AM requested) at the 4 day prior mark.
I'm not really surprised since the properties seem to do a better job trying to accomodate than confirming in advance.
I'm not really surprised since the properties seem to do a better job trying to accomodate than confirming in advance.

#23
Join Date: Aug 2002
Programs: UA 1K & 1MM/AA Gold & 1MM/HH Gold/Marriott Titanium
Posts: 2,878
How/where do you submit the request for the Your24 benefit?

#24
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Ambassador & Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,341
