Post Your SPG Platinum Upgrade Successes 2018

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Old Dec 31, 17, 10:42 pm   -   Wikipost
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POSTING FORMAT

Property:
Date(s):
Room booked:
Room received:
Award stay: (yes/no), type (C+P, FAN, FWN, FRN, SPG50, etc.)
BRG stay: (yes/no)
SNAs redeemed: (yes/no)
Comments:

Previous Discussion
Platinum Upgrade Successes 2003 - 2005
Platinum Upgrade Successes 2006
Platinum Upgrade Successes 2007
Platinum Upgrade Successes 2008
Platinum Upgrade Successes 2009
Platinum Upgrade Successes 2010
Platinum Upgrade Successes 2011
Platinum upgrade Successes 2012
Platinum Upgrade Successes 2013 - 2014
Platinum Upgrade Successes 2015
Platinum Upgrade Successes 2016
Platinum Upgrade Successes 2017
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Old Jan 1, 18, 7:40 am
  #1  
uxb
Original Poster
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Location: JFK, BUR, YVR
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Posts: 4,633
Post Your SPG Platinum Upgrade Successes 2018

Happy New Year! May your year be filled with upgrades to the best rooms available.
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Old Jan 1, 18, 6:07 pm
  #2  
 
Join Date: Nov 1999
Location: Malaysia
Programs: MH Enrich Silver (OWR), Marriott Platinum / Lifetime Gold
Posts: 1,980
Transferring from forum year 2017 into 2018

Property: Sheraton Petaling Jaya, Malaysia
Date(s): 1st January 2018 (1 night)
Room booked: Deluxe
Room received: Exec Suite
Award stay: No
BRG stay: No
SNAs redeemed: No
Comments: Suite upgrade for year 2018 1/0, internet only 5MB download speed and its slow when surfing Flyertalk.
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Old Jan 1, 18, 10:39 pm
  #3  
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Join Date: Aug 2017
Location: Dallas
Programs: AA ExPlat, Marriott Ambassador, Hilton Gold, Hertz PC
Posts: 100
Property: Sheraton Dallas
Date(s): 12/31/17-01/01/18
Room booked: King
Room received: Exec Suite
Award stay: Yes, C+P
BRG stay: No
SNAs redeemed: No
Comments:
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Old Jan 3, 18, 9:51 am
  #4  
 
Join Date: Nov 2012
Location: NYC
Programs: CX DM, SPG Pt, MU Pt
Posts: 3,079
Property: Four Points Hangzhou Binjiang
Date(s): January 2018
Room booked: Traditional King
Room received: Superior Suite
Award stay: Nope
BRG stay: Nope
SNAs redeemed: Nope
Comments: This is my fifth stay at this particular hotel and they have upgraded or tried to upgrade me to their full suite every time (last time they tried, but I arrived at 7 am so they offered a deluxe room and would move me to a full suite later, but I declined. Their deluxe room is bigger than most "junior suites" that a lot of hotels offer). Overall very accommodating staff though the facilities could use some improvement.
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Old Jan 3, 18, 10:52 pm
  #5  
 
Join Date: May 2017
Posts: 4
Property: Aloft Guangzhou University Park
Date(s): 01/03/18-01/04/18
Room booked: Aloft Room
Room received: Breezy Room
Award stay: No
BRG stay: No
SNAs redeemed: No
Comments: A nice upgrade from the basis room to the top floor with river view. although the room is still small.
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Old Jan 6, 18, 8:37 pm
  #6  
 
Join Date: Nov 2012
Location: NYC
Programs: CX DM, SPG Pt, MU Pt
Posts: 3,079
Property: W Beijing
Date(s): January 2018
Room booked: Wonderful Room
Room received: Wonderful Room
Award stay: Yes
BRG stay: Nope
SNAs redeemed: Nope
Comments: When I checked in they insisted that there were no suites available, not even a corner room, when it was all still available for booking. It was late, so I didn't argue further. Next day I ask again they keep telling me there are no rooms. The front desk guy even had the audacity to tell me I was welcome to book a suite and if I was successful he would upgrade my original book for free, of course had I booked any room I wouldn't have been able to cancel it. I think for the first time I'm going to write a little letter to SPG on this.
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Old Jan 6, 18, 9:43 pm
  #7  
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Location: BTR
Programs: AA PlatPro 2.3MM; Marriott LT Plat; Hilton Gold; Vistana 5-Star Elite; National Car Exec Elite
Posts: 6,009
Originally Posted by alphaod View Post
Property: W Beijing
Date(s): January 2018
Room booked: Wonderful Room
Room received: Wonderful Room
Award stay: Yes
BRG stay: Nope
SNAs redeemed: Nope
Comments: When I checked in they insisted that there were no suites available, not even a corner room, when it was all still available for booking. It was late, so I didn't argue further. Next day I ask again they keep telling me there are no rooms. The front desk guy even had the audacity to tell me I was welcome to book a suite and if I was successful he would upgrade my original book for free, of course had I booked any room I wouldn't have been able to cancel it. I think for the first time I'm going to write a little letter to SPG on this.
Probably best posted here: Post Your Platinum Upgrade Failures 2018
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Old Jan 6, 18, 10:44 pm
  #8  
 
Join Date: Nov 2017
Location: Chicago
Programs: Marriott/SPG Platinum
Posts: 16
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POSTING FORMAT

Property: Sheraton Parkway Toronto
Date(s):Jan 2018
Room booked: traditional king
Room received: Premium Suite
Award stay: No
BRG stay: No
SNAs redeemed: No
Comments: Great platinum recognition. Suite upgrade without asking. Outstanding club lounge.

controller1 likes this.
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Old Jan 11, 18, 8:00 am
  #9  
 
Join Date: Aug 2014
Location: 50.1% in PDX and 49.9% in PVG ( 182 days in Shanghai in 2017 )
Programs: SPG Plat100/LT Gold, UA 1K, AS MVP GLD
Posts: 507
Property: Royal Le Meridien Shanghai
Date(s): January 2018
Room booked: Delux King
Room received: Royal Junior Suite 51st floor
Award stay: (yes/no), type (C+P, FAN, FWN, FRN, SPG50, etc.) No
BRG stay: (yes/no): NO
SNAs redeemed: (yes/no) NO
Comments: Pretty much get this everytime ( 100+ nights/year at the hotel )

Last edited by chipmaster; Jan 11, 18 at 7:14 pm
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Old Jan 11, 18, 8:45 am
  #10  
 
Join Date: Oct 2011
Location: BKK
Programs: SPG Plat; Marriott Plat; Hyatt Explorist; QR Gold
Posts: 1,656
Property: The St. Regis Istanbul
Date(s): 3 nights in January 2018
Room booked: Superior room
Room received: St. Regis Suite
Award stay: No
BRG stay: Yes
SNAs redeemed: No
Comments: was given a grand deluxe room with balcony at first. after asking about suites, the agent found a St. Regis Suite opened up and gave that to me. Very nice suite indeed with the view of macka park and bosphorus in distance. Overall service was great too.
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Old Jan 11, 18, 7:52 pm
  #11  
 
Join Date: Nov 1999
Location: Malaysia
Programs: MH Enrich Silver (OWR), Marriott Platinum / Lifetime Gold
Posts: 1,980
Property: Le Meridien Putrajaya, Malaysia
Date(s): 11th January 2018 (1 night)
Room booked: Signature room
Room received: Atelier Suite
Award stay: No
BRG stay: No
SNAs redeemed: No
Comments: Suite upgrade for year 2018 2/2 (50%)
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Old Jan 13, 18, 2:08 pm
  #12  
 
Join Date: Aug 2014
Location: 50.1% in PDX and 49.9% in PVG ( 182 days in Shanghai in 2017 )
Programs: SPG Plat100/LT Gold, UA 1K, AS MVP GLD
Posts: 507
Wink

Originally Posted by Danial View Post
Property: Le Meridien Putrajaya, Malaysia
Date(s): 11th January 2018 (1 night)
Room booked: Signature room
Room received: Atelier Suite
Award stay: No
BRG stay: No
SNAs redeemed: No
Comments: Suite upgrade for year 2018 2/2 (50%)
2/2 ( 50%)??? isn't 2/2 100%
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Old Jan 13, 18, 6:51 pm
  #13  
 
Join Date: Jul 2004
Posts: 2,422
Property: Sheraton Grand Shanghai Pudong
Date(s): January 2018
Room booked: Superior
Room received: Premier Suite
Award stay: (yes/no), type (C+P, FAN, FWN, FRN, SPG50, etc.) NO
BRG stay: (yes/no): NO
SNAs redeemed: (yes/no) NO
Comments: Big suite, red wine amenity, good lounge (although ran out of food by 6:30 that evening as it opens at 4:30PM)

Property: Westin Bund Center Shanghai
Date(s): January 2018
Room booked: Crown Deluxe
Room received: Junior Suite
Award stay: (yes/no), type (C+P, FAN, FWN, FRN, SPG50, etc.) NO
BRG stay: (yes/no): NO
SNAs redeemed: (yes/no) NO
Comments: Good lounge, worst shoe-shine service ever received

Property: Hongta Shanghai, Luxury Collection
Date(s): January 2018
Room booked: Traditional Room
Room received: Deluxe Room with Executive Lounge Access (no suite available)
Award stay: (yes/no), type (C+P, FAN, FWN, FRN, SPG50, etc.) NO
BRG stay: (yes/no): NO
SNAs redeemed: (yes/no) NO
Comments: Fastest wifi and most comfortable mattress (not rock hard) from the others I've stayed in Shanghai this trip, no fruit amenity

Property: Four Points Pudong, Shanghai
Date(s): January 2018
Room booked: Traditional Room
Room received: Suite
Award stay: (yes/no), type (C+P, FAN, FWN, FRN, SPG50, etc.) YES C+P
BRG stay: (yes/no): NO
SNAs redeemed: (yes/no) NO
Comments: Very slow wifi, no separate shower

Property: Royal Le Meridien Shanghai
Date(s): January 2018
Room booked: Deluxe King
Room received: Royal Junior Suite 21st floor
Award stay: (yes/no), type (C+P, FAN, FWN, FRN, SPG50, etc.) NO
BRG stay: (yes/no): NO
SNAs redeemed: (yes/no) NO
Comments: A tad noisy from construction, rooms need renovating, unappealing main restaurant for breakfast, good lounge



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Old Jan 14, 18, 12:03 am
  #14  
 
Join Date: Apr 2013
Posts: 9
Property: W Hotel Beverly Hills/West LA
Date(s): Jan 5-8
Room booked: Wonderful Studio
Room received: 2BR Fantastic Suite
Award stay: no
BRG stay: no
SNAs redeemed: no
Comments: Had nearly 15 stays at various SPG properties in LA last year as a plat with literally 0 suite upgrades. Will definitely be staying at Bev Hills W more this year given the level of service I received in addition to the suite upgrade
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Old Jan 14, 18, 7:58 am
  #15  
 
Join Date: Nov 1999
Location: Malaysia
Programs: MH Enrich Silver (OWR), Marriott Platinum / Lifetime Gold
Posts: 1,980
Lightbulb

Originally Posted by chipmaster View Post
2/2 ( 50%)??? isn't 2/2 100%
Sorry for not being clear success/failure so 2 times got suite upgrade / 2 times failed to get suite. Hope I have answered your Q.
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