Jan 1, 2018, 6:42 am
Last edit by: uxb
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POSTING FORMAT
Property:
Date(s):
Room booked:
Room received:
Award stay: (yes/no), type (C+P, FAN, FWN, FRN, SPG50, etc.)
BRG stay: (yes/no)
SNAs redeemed: (yes/no)
Comments:
Previous Discussion
Platinum Upgrade Successes 2003 - 2005
Platinum Upgrade Successes 2006
Platinum Upgrade Successes 2007
Platinum Upgrade Successes 2008
Platinum Upgrade Successes 2009
Platinum Upgrade Successes 2010
Platinum Upgrade Successes 2011
Platinum upgrade Successes 2012
Platinum Upgrade Successes 2013 - 2014
Platinum Upgrade Successes 2015
Platinum Upgrade Successes 2016
Platinum Upgrade Successes 2017
POSTING FORMAT
Property:
Date(s):
Room booked:
Room received:
Award stay: (yes/no), type (C+P, FAN, FWN, FRN, SPG50, etc.)
BRG stay: (yes/no)
SNAs redeemed: (yes/no)
Comments:
Previous Discussion
Platinum Upgrade Successes 2003 - 2005
Platinum Upgrade Successes 2006
Platinum Upgrade Successes 2007
Platinum Upgrade Successes 2008
Platinum Upgrade Successes 2009
Platinum Upgrade Successes 2010
Platinum Upgrade Successes 2011
Platinum upgrade Successes 2012
Platinum Upgrade Successes 2013 - 2014
Platinum Upgrade Successes 2015
Platinum Upgrade Successes 2016
Platinum Upgrade Successes 2017
Post Your SPG Platinum Upgrade Successes 2018
Feb 26, 2018, 5:32 am
#61
Join Date: Dec 2016
Location: Dubai
Programs: SPG 100 Ambassador, LH M&M Senator, Skywards Silver
Posts: 250
Property: St. Regis Moscow Nikolskaya
Date(s): Feb 2018 (2 nights)
Room booked: Deluxe room
Room received: St. Regis Suite
Award stay: yes, C+P
BRG stay: No
SNAs redeemed: No
Comments: could see upgrade one day prior to arrival in the app
Date(s): Feb 2018 (2 nights)
Room booked: Deluxe room
Room received: St. Regis Suite
Award stay: yes, C+P
BRG stay: No
SNAs redeemed: No
Comments: could see upgrade one day prior to arrival in the app
Feb 26, 2018, 7:41 am
#62
Join Date: Feb 2018
Programs: Bonvoy :Ambassador , ALL :Diamond, Skywards :Silver, Krisflyer :Silver
Posts: 2,808
Property: St. Regis Singapore
Date(s): Feb 2018 (3 nights)
Room booked: Penthouse room
Room received: Originally the same but after further enquiry, Knickerbocker Suite
Award stay: (yes/no), No
BRG stay: (yes/no)No
SNAs redeemed: (yes/no) No
Comments:
Not sure if I should post this as a failure or a success as it doesn't fit either thread
The upgrade is not because of Platinum benefit, but from the promotion the hotel have for Chinese New Year.
The initial check in staff insist that she can't offer me an upgrade as St. Regis suite is fully booked and Platinums can only be upgraded up to those suites.
The penthouse room is not ready at that time.
She offered a paid upgrade to Caroline Astor suite, however the rate is even higher than if I book the Caroline Astor Suite straight away
Another option she offered was 1 category downgrade.
Since I need to meet some friends at that time, I told the check in staff to let me know once the original room is ready.
The hotel finally call me at 4.30 pm to inform me that the room is ready.
I return to the hotel later at night and make another enquiry to the night shift reception staff about the promotional upgrade, and after check the original confirmation email (and 1 hour later), she and another girl finally assign the Knickerbocker Suite.
It was clear that the hotel was fully booked at that time (hence I can't claim it was a Platinum upgrade failure either).
Date(s): Feb 2018 (3 nights)
Room booked: Penthouse room
Room received: Originally the same but after further enquiry, Knickerbocker Suite
Award stay: (yes/no), No
BRG stay: (yes/no)No
SNAs redeemed: (yes/no) No
Comments:
Not sure if I should post this as a failure or a success as it doesn't fit either thread
The upgrade is not because of Platinum benefit, but from the promotion the hotel have for Chinese New Year.
The initial check in staff insist that she can't offer me an upgrade as St. Regis suite is fully booked and Platinums can only be upgraded up to those suites.
The penthouse room is not ready at that time.
She offered a paid upgrade to Caroline Astor suite, however the rate is even higher than if I book the Caroline Astor Suite straight away
Another option she offered was 1 category downgrade.
Since I need to meet some friends at that time, I told the check in staff to let me know once the original room is ready.
The hotel finally call me at 4.30 pm to inform me that the room is ready.
I return to the hotel later at night and make another enquiry to the night shift reception staff about the promotional upgrade, and after check the original confirmation email (and 1 hour later), she and another girl finally assign the Knickerbocker Suite.
It was clear that the hotel was fully booked at that time (hence I can't claim it was a Platinum upgrade failure either).
Feb 27, 2018, 4:04 pm
#63
Join Date: Mar 2006
Location: YQR
Programs: Nexus/GE, UA/MPG, Bonvoy Tit, LTP
Posts: 1,294
Property: Sheraton Kona Keauhou Bay
Date(s): Feb 2018 (7 nights)
Room booked: :Mountain View
Room received: Ocean Front
Award stay: No
BRG stay: No
SNAs redeemed: No
Comments: They had zero availability for any room type on 1 of the 7 days , so I was pleasantly surprised to get the UG to Ocean Front.
Date(s): Feb 2018 (7 nights)
Room booked: :Mountain View
Room received: Ocean Front
Award stay: No
BRG stay: No
SNAs redeemed: No
Comments: They had zero availability for any room type on 1 of the 7 days , so I was pleasantly surprised to get the UG to Ocean Front.
Feb 27, 2018, 5:28 pm
#64
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,520
Bangkok
Property: The Athenee Hotel, a Luxury Collection Hotel
Date(s): Feb 2018
Room booked: Cheapest
Room received: Athenee Suite (King Bed)
Award stay: No
BRG stay: No
SNAs redeemed: Yes, confirmed 5 days out
Comments: Received an email asking for my arrival time so they could better prepare for my stay. I said I would like to check-in at 1 pm. I arrived without my luggage at 12:30 to see if room was ready and was told it would not be until 6 pm. I asked agent to escalate to a manager to see if they could find me another suite which they did, and would be available at 2 pm. No idea why I was assigned to a suite that wouldn't be available until 6 pm when I asked for 1 pm check-in.
Property: Le Meridien Bangkok
Date(s): Feb 2018
Room booked: Standard
Room received: Avantec Suite
Award stay: No
BRG stay: No
SNAs redeemed: No
Comments:
Date(s): Feb 2018
Room booked: Cheapest
Room received: Athenee Suite (King Bed)
Award stay: No
BRG stay: No
SNAs redeemed: Yes, confirmed 5 days out
Comments: Received an email asking for my arrival time so they could better prepare for my stay. I said I would like to check-in at 1 pm. I arrived without my luggage at 12:30 to see if room was ready and was told it would not be until 6 pm. I asked agent to escalate to a manager to see if they could find me another suite which they did, and would be available at 2 pm. No idea why I was assigned to a suite that wouldn't be available until 6 pm when I asked for 1 pm check-in.
Property: Le Meridien Bangkok
Date(s): Feb 2018
Room booked: Standard
Room received: Avantec Suite
Award stay: No
BRG stay: No
SNAs redeemed: No
Comments:
Feb 28, 2018, 11:14 pm
#65
Join Date: Jan 2012
Location: HEL
Programs: SPG LTP, hotels, OWE, STE+, *G, Octopus
Posts: 5,783
Property: Le Méridien Saigon
Date(s): March 2018 (1 night)
Room booked: Premier classic
Room received: Executive suite with river view
Award stay: No
BRG stay: No
SNAs redeemed: N/A
Comments: @lcpteck the minibar is in the kitchen in the closet under the coffee machine
Date(s): March 2018 (1 night)
Room booked: Premier classic
Room received: Executive suite with river view
Award stay: No
BRG stay: No
SNAs redeemed: N/A
Comments: @lcpteck the minibar is in the kitchen in the closet under the coffee machine
Feb 28, 2018, 11:51 pm
#66
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,668
Property: sheraton mall of the emirates hotel, dubai....
Date(s): 2 nights in february, 2018....
Room booked: classic....
Room received: residence suite....
Award stay: no....
BRG stay: yes....
SNAs redeemed: no....
Comments: i stay here often & most of the time get the same suite....massive suite with a large bedroom, living room, dining area, kitchen & 2 bathrooms....
Date(s): 2 nights in february, 2018....
Room booked: classic....
Room received: residence suite....
Award stay: no....
BRG stay: yes....
SNAs redeemed: no....
Comments: i stay here often & most of the time get the same suite....massive suite with a large bedroom, living room, dining area, kitchen & 2 bathrooms....
Last edited by Keyser; Mar 1, 2018 at 10:03 pm
Feb 28, 2018, 11:54 pm
#67
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,668
Property: westin copley place, boston....
Date(s): 1 night in february, 2018....
Room booked: executive....
Room received: junior suite....
Award stay: no....
BRG stay: yes....
SNAs redeemed: no....
Comments: large room with a sitting area....very comfortable & perfectly adequate for a one night stay....
Date(s): 1 night in february, 2018....
Room booked: executive....
Room received: junior suite....
Award stay: no....
BRG stay: yes....
SNAs redeemed: no....
Comments: large room with a sitting area....very comfortable & perfectly adequate for a one night stay....
Feb 28, 2018, 11:59 pm
#68
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,668
Property: four points by sheraton midtown times square, new york....
Date(s): 6 nights in february, 2018....
Room booked: traditional....
Room received: one bedroom suite....
Award stay: no....
BRG stay: yes....
SNAs redeemed: yes....
Comments: one of the smaller suites i have ever stayed in but good enough given the small room sizes in new york....i initially had a 5 night stay & had applied suite nights....then i extended the stay on the last day for another night....it was too late to attach suite nights for the last day but the property allowed me to retain the suite....
Date(s): 6 nights in february, 2018....
Room booked: traditional....
Room received: one bedroom suite....
Award stay: no....
BRG stay: yes....
SNAs redeemed: yes....
Comments: one of the smaller suites i have ever stayed in but good enough given the small room sizes in new york....i initially had a 5 night stay & had applied suite nights....then i extended the stay on the last day for another night....it was too late to attach suite nights for the last day but the property allowed me to retain the suite....
Mar 1, 2018, 8:10 am
#69
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,819
Property: Le Méridien Saigon
Date(s): March 2018 (1 night)
Room booked: Premier classic
Room received: Executive suite with river view
Award stay: No
BRG stay: No
SNAs redeemed: N/A
Comments: @lcpteck the minibar is in the kitchen in the closet under the coffee machine
Date(s): March 2018 (1 night)
Room booked: Premier classic
Room received: Executive suite with river view
Award stay: No
BRG stay: No
SNAs redeemed: N/A
Comments: @lcpteck the minibar is in the kitchen in the closet under the coffee machine
Mar 1, 2018, 4:55 pm
#70
Join Date: May 2012
Location: HEL
Programs: AY+ Platinum (OWE), HH Diamond, Marriott Platinum, AX
Posts: 190
Property: W Boston
Date(s): February 2018 (1 night)
Room booked: Wonderful room (cheapest)
Room received: WOW Suite
Award stay: No
BRG stay: No
SNAs redeemed: N/A
Date(s): February 2018 (1 night)
Room booked: Wonderful room (cheapest)
Room received: WOW Suite
Award stay: No
BRG stay: No
SNAs redeemed: N/A
Last edited by Guillou; Mar 1, 2018 at 5:01 pm
Mar 2, 2018, 1:34 am
#71
Join Date: Dec 2016
Location: Dubai
Programs: SPG 100 Ambassador, LH M&M Senator, Skywards Silver
Posts: 250
Property: Sheraton Nizhny Novogorod Kremlin
Date(s): Feb 2018 (6 nights)
Room booked: Superior room
Room received: Deluxe one bedroom suite
Award stay: No
BRG stay: No
SNAs redeemed: No
Comments: upgraded in the app to highest category suite prior to arrival
Date(s): Feb 2018 (6 nights)
Room booked: Superior room
Room received: Deluxe one bedroom suite
Award stay: No
BRG stay: No
SNAs redeemed: No
Comments: upgraded in the app to highest category suite prior to arrival
Mar 2, 2018, 2:12 am
#72
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,448
Property: St. Regis Singapore
Date: February 2018 (1 night)
Booked: Penthouse Room
Received: Caroline Astor Suite
BRG: No
SNA: No
Decor works better in person than in the pictures. Fabulous shower.
Property: Sheraton Grande Sukhumvit
Date: February 2018 (2 nights)
Booked: Grande Suite
Received: Raja Suite
BRG: No
SNA: No
Beautiful premium suite with a private outdoor garden and sundeck.
Date: February 2018 (1 night)
Booked: Penthouse Room
Received: Caroline Astor Suite
BRG: No
SNA: No
Decor works better in person than in the pictures. Fabulous shower.
Property: Sheraton Grande Sukhumvit
Date: February 2018 (2 nights)
Booked: Grande Suite
Received: Raja Suite
BRG: No
SNA: No
Beautiful premium suite with a private outdoor garden and sundeck.
Mar 4, 2018, 2:33 am
#73
Join Date: Nov 1999
Location: Malaysia
Programs: 2023 MH Enrich Gold (OWS), 2023 Marriott Titanium and Lifetime Gold
Posts: 2,001
Property: Sheraton Petaling Jaya, Malaysia
Date(s): 4th Mar 2018 (1 night)
Room booked: Deluxe
Room received: Exec Suite
Award stay: Yes
BRG stay: No
SNAs redeemed: No
Comments: Suite upgrade for year 2018 ; 7 suite upgrades / 2 no suite upgrades (78% success).
Date(s): 4th Mar 2018 (1 night)
Room booked: Deluxe
Room received: Exec Suite
Award stay: Yes
BRG stay: No
SNAs redeemed: No
Comments: Suite upgrade for year 2018 ; 7 suite upgrades / 2 no suite upgrades (78% success).
Mar 5, 2018, 6:42 pm
#74
Join Date: Apr 2017
Location: ARN
Programs: SK *G, Marriott Titanium
Posts: 30
Property: Hotel J, Stockholm, A Member Of Design Hotels, Sweden
Date(s): 1 night in March
Room booked: Deluxe King (smallest and cheapest)
Room received: Junior Suite (J Newport Seaview with terrace) (This is the second highest room available at the property)
Award stay: No
BRG stay: No
SNAs redeemed: No
Comments: First stay as Platinum, got two vouchers for a free glass of beer or wine in the bar. No mention of SPG, neither by the staff or signs in the lobby. My status or me being given an upgrade wasn't mentioned.
Date(s): 1 night in March
Room booked: Deluxe King (smallest and cheapest)
Room received: Junior Suite (J Newport Seaview with terrace) (This is the second highest room available at the property)
Award stay: No
BRG stay: No
SNAs redeemed: No
Comments: First stay as Platinum, got two vouchers for a free glass of beer or wine in the bar. No mention of SPG, neither by the staff or signs in the lobby. My status or me being given an upgrade wasn't mentioned.
Mar 5, 2018, 8:27 pm
#75
Join Date: Jan 2016
Posts: 905
Two Bangkok stays
1 Royal Orchid Sheraton. Executive suite, 2118. IMHO, the best value in town but the location is not for everyone. I love it.
2 Aloft Soi 11. Suite 2711 ( smoking floor so not for everyone, I don't smoke but it doesn't bother me). Suite upgrade is rare , I'm about 3/30, as it's not part of the T&C. Nice hotel and fortunately no longer party central.
Both were cheapest pre-paid rate.
1 Royal Orchid Sheraton. Executive suite, 2118. IMHO, the best value in town but the location is not for everyone. I love it.
2 Aloft Soi 11. Suite 2711 ( smoking floor so not for everyone, I don't smoke but it doesn't bother me). Suite upgrade is rare , I'm about 3/30, as it's not part of the T&C. Nice hotel and fortunately no longer party central.
Both were cheapest pre-paid rate.