Multiple Travelers Names TBD - Best Method of Booking?
Dec 24, 2017, 3:56 pm
#1
Original Poster
Join Date: Jan 2016
Programs: UA 1K, Marriott LTT & Ambassador, Hilton Diamond
Posts: 88
Multiple Travelers Names TBD - Best Method of Booking?
I am a corporate pilot. When assigned a trip I will be with 2-3 other crew members. However who those other people are aren't known until a couple days prior to arrival in the city.
We are all SPG platinum. What is the best method for me to make reservations for them well in advance without knowing their names, and still have everyone be able to use mobile check in and ensure the hotel knows there are 4 platinums showing up, not just 1.
Thanks.
We are all SPG platinum. What is the best method for me to make reservations for them well in advance without knowing their names, and still have everyone be able to use mobile check in and ensure the hotel knows there are 4 platinums showing up, not just 1.
Thanks.
Dec 24, 2017, 4:56 pm
#2
Suspended
Join Date: Aug 2013
Location: Southern California, USA
Programs: Marriott Ambassador and LTT, UA Plat/LT Gold, AA Gold
Posts: 8,764
I’d reach out to the hotel manager or sales department in advance and see if they can assist. Otherwise, I’d book all rooms under your name and let the chips fall where they may.
Dec 25, 2017, 10:06 am
#3
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
The property would be my first contact. If this will be a repetitive event, I'm sure they will make a good deal (our corporate pilots had rooms reserved and allowed to leave belongings between trips).
If that doesn't work, Book the rooms under your account and then call SPG to change names as they are known. That should get you good rates (better rates should be possible from the property) and assure you of rooms being available.
If that doesn't work, Book the rooms under your account and then call SPG to change names as they are known. That should get you good rates (better rates should be possible from the property) and assure you of rooms being available.
Dec 25, 2017, 11:42 am
#4
FlyerTalk Evangelist
Join Date: Jun 2006
Location: IAD/DCA
Posts: 31,797
could also reach out to above via existing management contact at other SPG hotel
check group sales options ?
good ambassador ?
also, perhaps bhrubin can comment, starwood's business sales regional offices ?
i would imagine hotels and business offices have a lot of experience with this
although that may be primarily at hotels located at / closest to airports
check group sales options ?
good ambassador ?
also, perhaps bhrubin can comment, starwood's business sales regional offices ?
i would imagine hotels and business offices have a lot of experience with this
although that may be primarily at hotels located at / closest to airports
Dec 25, 2017, 4:48 pm
#5
Join Date: Apr 2017
Programs: Bonvoy ambassador - lifetime plat / Hilton diamond / hyatt globalist / AA CK baby!
Posts: 882
in my own experience, I have been traveling someone where with the intent of meeting up with my girlfriend. WE plan our travel so that I get into town first, and sort out a room and so on. Sometimes I'll be delayed, possibly even overnight. By adding her to the reservation I have never had a problem with her checking in without me, even when she got added shortly before checkin.